Simon Holden

I purchased the Mac version of AFPD yesterday and seem to be having the same problems as others on the forum with the software not recognising my transmitter (futaba). I have tried all of the suggestions to no avail including downloading the patch.
All references seem to refer to the patch as 1.11.07.31, but the downloaded file is actually version 1.11.07.29. Is '29' the correct version or is there somewhere that I can download '31' as it's really frustrating not being able to use what looks like a fantastic sim.
Any advice would be really appreciated
Thanks

rajul

My Feedback: (58)

Hi Simon, what error messages are you getting? Please post a photo of your cable connection from the computer to your radio. Where did you download your patch from?

Simon Holden

rajul

My Feedback: (58)

To post the photo, pls use the "upload more files" link at the bottom of the message box. Pls provide the link for the "aerofly" site you mentioned

Simon Holden

The link is: http://www.aerofly.com/afpd/downloads.html

The downloaded patch is definitely 1.11.07.29 but when I checked the upper right corner of the screen when the sim is open it gives version 1.11.07.31 !! I guess this means that it should now work with the USB link but sadly not!

Hope the pictures work this time.

Many thanks

Simon

Simon Holden

Sorry, me again!

I've just been reading another thread where someone had a similar problem and you thought it was due to an old interface cable being supplied with the sim. Here's a photo of mine - is this the old one or should it work?

Thanks

Simon

rajul

My Feedback: (58)

Simon, pls do not post confidential info such as your serial number on the net. I have removed one of your photos on this. Where did you purchase the AFPD mac from? Did you purchase the Futaba adapter cable separately? The adapter cable does not seem to be the one from Ikarus

Simon Holden

Mike. Sorry for that.
I purchased the AFPD Mac from Pegasus Models in Norwich UK. The box only contained the buff coloured USB cable. The black Futaba adaptor cable was purchased separately from the same shop.
Cheers
Simon

rajul

My Feedback: (58)

Simon, there could be a fault with the third party adapter cable causing the error message you're seeing. You should get the correct adapter cable from Ikarus which is specifically designed for AFPD.

rajul

My Feedback: (58)

Simon, please also check that your radio is in PPM mode

Simon Holden

Hi Mike

I bought an Ikarus cable as suggested and have checked that my radio is in PPM - still no luck. Could it be that I need thenew style usb interface cable?

Cheers

Simon

rajul

My Feedback: (58)

Looks like it. Please PM me your full name and contact details

Simon Holden

My contact details are:

Simon Wemyss-Holden

Elm's Farm,
Rode Lane,
Carleton Rode,
Norfolk,
NR16 1NW
UK

Thanks

Simon

Simon Holden

Mike

I shipped my USB interface cable to Ikarus 10 days ago and haven't heard anything yet. Do you have any idea what their turnaround time is?

Thanks

Simon

Simon Holden

Hi Mike

I received an invoice from Ikarus today for 37.40 Euros for my USB interface cable.

Surely I shouldn't have to pay for this as the original one supplied by them was faulty/an incorrect item.

Please could you advise as to how I should proceed as I've already paid a lot of money for something which doesn't work.

Thanks

Simon

rajul

My Feedback: (58)

Hi Simon, I think if you purchased it less than 2 years, you should not be charged, providing you have the proof of purchase. Do you still have the sales receipt? Email it to them and PM me a copy so that I can also follow up with them

Simon Holden

Hi Mike

The replacement USB interface cable arrived today from Ikarus - thank you for you help with this.

Unfortunately when I connect the cable and open AFPD it ask me for the product key. I entered the product key on the original DVD and it says: "ERROR (60224) This product key has already been registered" in red and will not let me proceed further.

Does this now mean I need a new product key or a new DVD?

I'd be most grateful for you advice

Thanks

Simon

rajul

My Feedback: (58)

Hi Simon, no worries. Pls PM me the new usb cable number, your product key, and your full name and address. I'll get Ikarus to reset it for you

Simon Holden

Hi Mike

Will Ikarus send me a new product key or do I still use the original one after they have reset it?

Thanks

Simon

rajul

My Feedback: (58)

Simon, I will PM you the new key once I get it from them

Simon Holden

Many thanks

Simon

rajul

My Feedback: (58)

Please PM me your email address as well.

Simon Holden

Mike

Thanks for all your help.

AFPD now works like a dream and was worth the wait!

Thanks again

Simon

rajul

My Feedback: (58)

You're most welcomed. Enjoy!