JR Radio & Spektrum Radios Discuss all your JR and Spektrum gear.

Horizon or JR America's

Reply

Old 12-22-2016, 10:22 AM
  #1  
OldScaleGuy
Thread Starter
 
OldScaleGuy's Avatar
 
Join Date: Dec 2005
Location: Seymour, IN
Posts: 2,850
Gallery
My Gallery
Models
My Models
Ratings
My Feedback
Default Horizon or JR America's

Need your opinions.
I have a JR XG14 that needs to go in for service for a broken switch..... (that was upsetting and whole other story).
The dilemma is where to send it.
I have had great success over the years with Horizon service but it would make more sense these days to send it to JR America's for service?
OldScaleGuy is offline  
Reply With Quote
Old 12-22-2016, 01:13 PM
  #2  
grizzly59
 
grizzly59's Avatar
 
Join Date: Oct 2003
Location: Highland, Indiana
Posts: 419
Gallery
My Gallery
Models
My Models
Ratings
My Feedback
Default

I had my XG14 in for service at Horizon about 9 months ago. They are still selling JR stuff. Same old great service. I am wondering of JR America has a service Dept.?
grizzly59 is offline  
Reply With Quote
Old 12-22-2016, 08:50 PM
  #3  
Zeeb
My Feedback: (41)
 
Zeeb's Avatar
 
Join Date: Nov 2004
Location: Highland Utah UT
Posts: 5,064
Gallery
My Gallery
Models
My Models
Ratings
My Feedback
Default

I too don't think JR Americas has a service department. Part of the original agreement between them (Advantage Hobbies I think?) and Horizon is that Horizon would continue to do the service work. I sincerely doubt that arrangement has changed e.g. you send your JR DMSS unit to JR Americas, and they take it across the street to Horizon....
Zeeb is offline  
Reply With Quote
Old 12-23-2016, 04:50 AM
  #4  
OldScaleGuy
Thread Starter
 
OldScaleGuy's Avatar
 
Join Date: Dec 2005
Location: Seymour, IN
Posts: 2,850
Gallery
My Gallery
Models
My Models
Ratings
My Feedback
Default

Interesting. Thanks fella's.
OldScaleGuy is offline  
Reply With Quote
Old 12-30-2016, 01:50 PM
  #5  
Paul Mc
My Feedback: (50)
 
Join Date: May 2002
Location: clinton twp, MI
Posts: 74
Gallery
My Gallery
Models
My Models
Ratings
My Feedback
Default

Hey Guys
Just got my 28x back from service/update from JR Americas. They did everything I asked in a timely fashion. I wouldn't hesitate to send your radio repairs there. Paul
Paul Mc is online now  
Reply With Quote
Old 01-04-2017, 10:11 PM
  #6  
US1A kai
 
Join Date: Nov 2009
Location: YOKOHAMA, JAPAN
Posts: 92
Gallery
My Gallery
Models
My Models
Ratings
My Feedback
Default

Hii all,

Very sad news from Japanese RC industry...on 2nd Dec 2016 The JR PROP stopped their business.
US1A kai is offline  
Reply With Quote
Old 01-05-2017, 09:11 AM
  #7  
Zeeb
My Feedback: (41)
 
Zeeb's Avatar
 
Join Date: Nov 2004
Location: Highland Utah UT
Posts: 5,064
Gallery
My Gallery
Models
My Models
Ratings
My Feedback
Default

Originally Posted by US1A kai View Post
Hii all,

Very sad news from Japanese RC industry...on 2nd Dec 2016 The JR PROP stopped their business.
HUGE thread on this over on FG in the Radio forum, but no one seems to be able to provide any substantiation of the "rumor".
Zeeb is offline  
Reply With Quote
Old 04-22-2017, 06:07 PM
  #8  
RCRON
My Feedback: (33)
 
Join Date: Jan 2003
Posts: 31
Gallery
My Gallery
Models
My Models
Ratings
My Feedback
Default Transmitters

[QUOTE=grizzly59;12288649]I had my XG14 in for service at Horizon about 9 months ago. They are still selling JR stuff. Same old great service. I am wondering of JR America has a service Dept.? Yes they do, I just talked to the people at Horizon very nice, he said they DO NOT work on JR products any more since they had a falling out with JR America FYI!!!!!!!!!
RCRON is offline  
Reply With Quote
Old 04-22-2017, 06:10 PM
  #9  
RCRON
My Feedback: (33)
 
Join Date: Jan 2003
Posts: 31
Gallery
My Gallery
Models
My Models
Ratings
My Feedback
Cool Transmitters

[QUOTE=grizzly59;12288649]I had my XG14 in for service at Horizon about 9 months ago. They are still selling JR stuff. Same old great service. I am wondering of JR America has a service Dept.? Yes they do, I just talked to the people at Horizon very nice, he said they DO NOT work on JR products any more since they had a falling out with JR America FYI!!!!!!!!!
RCRON is offline  
Reply With Quote
Old 04-23-2017, 03:45 AM
  #10  
OldScaleGuy
Thread Starter
 
OldScaleGuy's Avatar
 
Join Date: Dec 2005
Location: Seymour, IN
Posts: 2,850
Gallery
My Gallery
Models
My Models
Ratings
My Feedback
Default

Thanks for the notice. The falling out must have been very recent. I sent my XG-14 to them to replace a broken switch, they fixed it and returned it without any issues.
OldScaleGuy is offline  
Reply With Quote

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off


Thread Tools
Search this Thread

Contact Us Archive Advertising Cookie Policy Privacy Statement Terms of Service