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What's Up With the AS3X Phone Program?

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Old 01-14-2019, 10:57 AM
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Len Todd
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Default What's Up With the AS3X Phone Program?

I finally caved in and bought a smartphone. One of the reasons was to use it in the field fine tuning AS3X Rxers. Went to download the Spektrum AS3X program on the phone and the reviews are terrible. Most of the reviews claim the program will not even work on an android. That program has been around a long time and Spektrum still has a link to it on each of their AS3X Rxer webpages. But the program itself does not work?? What's up with that B.S., Spektrum? Is there a program out there that works and I am just not finding the current one? Or is the current program the mess that is portrayed in its reviews and Spektrum has abdicated its responsibility to live up to its advertisements? I find the latter hard to believe as we have laws against false advertisement here in MI. IMO, if someone puts out a product and advertises its capability (i.e. programed using smartphone,) then they have a responsibility to make sure they provide that capability. Just saying "We are not responsible for the app" does not cut it!
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Old 01-16-2019, 08:02 AM
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AndyKunz
 
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What's the date on the comments? The newest release is quite a bit better than the original.

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Old 01-16-2019, 08:21 AM
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Len Todd
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Andy;

If I recall correctly, the last bad comment I saw was fall 2018. Also the version numbers on the version I looked at off the link on the HH Website was the same version as the program in google play that had all the bum comments.

I know HH always tries to do its best to stay on top of things for their really great products. But this one may have slipped through the cracks. Unless, I am just not getting to the correct version or the comments are old and not applicable to what is currently out there. ??? What is the latest version # or date of release?

Also, the AR 9350 came already working in AS3X. All the documentation I have seen says that I have to program it before AS3X works. ?? Maybe someone should look into all the documentation and check things out to ID loose ends. Also, the last programming videos and manuals I saw were for the Phone App. The PC app is quite a bit different. If most of us are really falling back to the PC App to program these, maybe the videos or a video should address the PC App.

Again the AS3X Rxers are a great product. I would hate to see them discontinued because of simple support glitches, like HH did with the Spektrum Powerboxes. I am just not sure HH has followed up adequately to ensure their success, at least up to HH's typical expectations!

Thanks for responding.
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Old 01-16-2019, 09:13 AM
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There is only one location that all versions have been on, so when you go there you see comments from all previous versions too. The app isn't nearly as bad as it was a few years ago. They've poured a ton of money into making it work well.

The complaint we hear today is that people don't like that the app is now Bluetooth-only. The operation is very similar to the PC app, I'm told (I don't use AS3X). The PC app is written by the same guy who writes the code for the receiver, and so it covers everything feature-wise and then the iOS and Android teams work to match it, so the PC version is always going to lead the others in functionality.

Your AR9350 should have come with 0 gains, ie, AS3X disabled. AS3X is there, it's just not going to do anything.

We didn't discontinue the Powerboxes due to support glitches. In case you haven't noticed, Powerbox is a direct competitor to Spektrum... We have had PowerSafe receivers as the alternative, and those are programmed through the transmitter using Forward Programming.

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Old 01-16-2019, 03:47 PM
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Thanks for taking the time to check into this. I'll give the current mobile version a try. I suspect my first question is going to be: How do you connect a AR 9350 to a phone via Bluetooth? Hopefully there will be something out there to explain this on the INet. In the meantime, I upgraded the PC Version yesterday.

Well, ... this AR 9350 was doing its AS3X thing on first power up. ??? It had 0, 50 & 50 gain set in showing on the DX18 and did the AS3X initialization cycle right on first power up. (I have gyro gain set on Switch E & Aux 3)

Also, I have the Elevators on two channels, how do I get the mix to carry the AS3X to the mixed channel? When I did that mix, the AS3X did not go to the mixed channel. I also tried changing Airplane Type, Tail Type to a servo on each Elev and the AS3X did not come to the second surface that way either. ?? I am going to check for Rxer updates and then reprogram the AS3X. See if that fixes it. I also need to check the Ailes as the issue could be there too. I'll check the Ailes and reprogram tomorrow A.M.

As far as the discontinued Spektrum Powerboxs (i.e. AR9210,) I still have a couple of them. They came from HH. Way back then, … I started asking HH Service Techs questions about the AR 9210s and how to set them up as I was seeing the output power unexpectedly changing and they would not set the failsafe as I desired. Shortly after, the AR9210s were discontinued by HH. But, ultimately they are great units and are still in service here.

I had several email exchanges with HH staff about the AR 9210's unexplained output power level changing I was seeing with my first AR 9210. Finally, I got to the right guy at HH and got the questions answered. Bottom Line; The Rxer was working as designed. It is just they were sent out without, IMHO, adequate documentation. There was no address as to how to set the output voltage and mine had changed a couple times during use. It turned out that the power on/off soft switch also controls the power output setting. Occasionally, I was hitting the power toggle sequence and changing the power output. No problem there as I had HV servos. But, I wanted to understand what was going on, etc.. It was working O.K. but there were no instructions to address that feature.

Also, if you recall, you and I went thru some exchanges about Failsafes and Preset Failsafes. It takes a bit of understanding of how to accomplish the preset failsafe differently from the failsafe. The AR 9210 is also a bit finicky re. bind button release timing and the distance away from the Main Unit when binding. Being my first Rxer with a Preset Failsafe to set, I needed some added help. Thank you for that help.

Since the AR 9210s were discontinued, I have several additional Powerboxes, and I have became aware of the Powerbox forum and their quick and detailed response to questions. I also have a ton more experience with PBs. For a newcomer to the product line, they can be a bit complex. With the relatively recent addition of the Spektrum AS3000 Gyro to attach to the new Powersafe Rxers, the Powersafes, IMHO, have become somewhat competitive with the low-end Powerboxes. But, the depth of programming in a Powerbox Competition SRS, for example, greatly enhances the flexibility beyond the current Powersafes, IMHO. Also, PBox's ability to regulate either low or high voltage is a great plus. I like HV servos that run at 5.9 VDC. They last forever, even on a 2s LiPo. If I recall correctly, the Powersafes do NOT regulate the voltage. Also, PBoxes do NOT require a second device to program them vs. Spektrum's forward programming takes a transmitter. How is that done on a DX 18. ???

But, if you do not need all or most of the Powerbox features, the ARs are much more reasonable cost wise . The Powersafes are much simpler to set up, unless you add the AS3000 gyro. But, … Bottom Line: I have never had to send a Powerbox back for a recall. I did have to send a new Powersafe back for the initial recalls. While waiting for a resolution to that situation, I moved to PBoxes with SRS, for any complex aircraft. I have not looked back since. For simpler aircraft, the AS3X Rxers (e.g. AR 9350) are compact, offer great features and are relatively cost effective, … IMHO. As I said before, AS3X Rxers are a great products. I have several in service. I was just looking to get access to the programing via a mobile phone.

Just some thoughts from an end user perspective. Have a great weekend Andy! Thanks for all you do!
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Old 01-16-2019, 05:47 PM
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Originally Posted by Len Todd View Post
Thanks for taking the time to check into this. I'll give the current mobile version a try. I suspect my first question is going to be: How do you connect a AR 9350 to a phone via Bluetooth? Hopefully there will be something out there to explain this on the INet. In the meantime, I upgraded the PC Version yesterday.


You need the SPMBT1000 dongle to plug into your receiver. Then you watch the YouTube videos about it.


Also, I have the Elevators on two channels, how do I get the mix to carry the AS3X to the mixed channel?


You turn off the mix in the transmitter, and change the Tail Type on the receiver to Dual Elevator. Then it handles the rest for you.

You must change the Wing and Tail types in the transmitter to Normal. Then the receiver does the mixing.


It is just they were sent out without, IMHO, adequate documentation.


A lot of folks say that about our manuals, unfortunately, including us in Engineering. That's why you have me on RCGroups.


The AR 9210 is also a bit finicky re. bind button release timing and the distance away from the Main Unit when binding.


Yes, all our Cypress-based receivers are like that. It's something that's much better in the new AR410 and AR620 and SPM9756-type remote receivers. You should read the "attaboys" in that thread on RCG.

Andy
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Old 01-16-2019, 06:36 PM
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Len Todd
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Thanks again Andy

Ordered the Dongle

Now that you mention it, setting the tail type in the Rxer makes sense. Will set Txer to normal & turn off mix. I think I forgot that I have to set the Airplane type settings in the Rxer. Since I went to Jets, it has been a while since I frogged around with AS3X. Been fiddling with gyros, Nav Lights, gear and gyro based brake controllers that actually work, etc. Been a busy couple years!

Out of the dozens of different type of Spektrum Rxers I have used, tried, programmed or bought, that AR 9210 was the only one that I found that was sensitive to the binding process. Once I figured it out, which I think you hard a part in helping me with, I got used to it and do not have the problem any more.

Thank you!
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