X9303 New Ship Dates (estimate)
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X9303 New Ship Dates (estimate)
Danny, Do you have any new information on the ship dates of the X9303! I was charged for this radio almost 6 weeks ago. I just want to know when I can expect to see this.
Let me know.
Let me know.
#3
RE: X9303 New Ship Dates (estimate)
First, we do not charge for back orders, if you were charged that is a policy of the hobby store and not Horizon. Horizon does not accept money before an item ships, so we do not have your money. The second shipment of X9303's will be going out within a couple days and the next shipment after that is on the way. Keep in mind that shipments coming in do not completely cover back orders, so it will first come first served so to speak on where the systems go.
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RE: X9303 New Ship Dates (estimate)
Hey Danny, I understand that Horizon does not have my money. It is the Internet Hobbyshop that does. I just want to know when I should expect this radio.. It seems that everytime I go to Horizons site, the Radio has a new pushed out date. Now the site says Mid October. I would prefer that the site just said Christmas this way customers like me would not feel like there is something wrong and not that Horizon just under estimated the deliveries.
The bottom line is that I want to get the new system so, I can fly with it while the weather is still good here in the midwest. I would hate to get this radio by Christmas.
Thanks
The bottom line is that I want to get the new system so, I can fly with it while the weather is still good here in the midwest. I would hate to get this radio by Christmas.
Thanks
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RE: X9303 New Ship Dates (estimate)
Danny
First let me say I have been following these 9303 threads and I feel for you. I have a X9303 ordered and I know Horizon will get it to me as quick as they can. I however would like to make a suggestion. If Horizon had a way for customers to track back order delivery dates online it would no doubt save you and your customer service people a lot of time answering all these when am I going to get my radio questions. I understand the estimates on the website are just that estimates but that may not be an estimate for my individual order. I have accepted this waiting as just part of the hobby and it's not that big a deal to me but it would be nice to know where I stood in line. Now, when the heck are you going to get the Vibe 50 in stock!
First let me say I have been following these 9303 threads and I feel for you. I have a X9303 ordered and I know Horizon will get it to me as quick as they can. I however would like to make a suggestion. If Horizon had a way for customers to track back order delivery dates online it would no doubt save you and your customer service people a lot of time answering all these when am I going to get my radio questions. I understand the estimates on the website are just that estimates but that may not be an estimate for my individual order. I have accepted this waiting as just part of the hobby and it's not that big a deal to me but it would be nice to know where I stood in line. Now, when the heck are you going to get the Vibe 50 in stock!
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RE: X9303 New Ship Dates (estimate)
ORIGINAL: FlyingRhino
Danny
First let me say I have been following these 9303 threads and I feel for you. I have a X9303 ordered and I know Horizon will get it to me as quick as they can. I however would like to make a suggestion. If Horizon had a way for customers to track back order delivery dates online it would no doubt save you and your customer service people a lot of time answering all these when am I going to get my radio questions. I understand the estimates on the website are just that estimates but that may not be an estimate for my individual order. I have accepted this waiting as just part of the hobby and it's not that big a deal to me but it would be nice to know where I stood in line. Now, when the heck are you going to get the Vibe 50 in stock!
Danny
First let me say I have been following these 9303 threads and I feel for you. I have a X9303 ordered and I know Horizon will get it to me as quick as they can. I however would like to make a suggestion. If Horizon had a way for customers to track back order delivery dates online it would no doubt save you and your customer service people a lot of time answering all these when am I going to get my radio questions. I understand the estimates on the website are just that estimates but that may not be an estimate for my individual order. I have accepted this waiting as just part of the hobby and it's not that big a deal to me but it would be nice to know where I stood in line. Now, when the heck are you going to get the Vibe 50 in stock!
That would require Horizon and other hobby distributors to update business models. I have always said that this industry is 15 to 20 years behind the rest of the world when it comes to the business practices. Dont get me wrong...I am not bashing Horizon or Danny...but the entire industry needs to be updated. There are 2 big players...Horizon and Tower. Each one carries their own (GP and H9 --- Futaba and JR)...I cant even track orders on the web site once it is placed (sorry Horizon...but Tower has you beat on this one)...I have been able to do this in the consumer electronics / computer industry for years...The biggest problem..there is not enough competition and both big the big boys are kind of kissing cousins so no real incentives to change...I think both companies are awesome and love what they do to for the hobby...but would love to see more competition. Competition helps all of us (the real consumer and not the 1% of the hobby that is sponsored) I think we are headed in that direction...but still have several years to catch up...
#7
RE: X9303 New Ship Dates (estimate)
There is nothing wrong as I have stated numerous times, right now demand is exceeding the supply. We are working hard to bring them in as quickly as possible and will continue to do so. We should be in a positive stock situation soon.
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RE: X9303 New Ship Dates (estimate)
Its very frustrating to be told by a rep at Joe Nall that these radios would be out in the summer. Its now fall, and the flying season is coming to an end.
Not sure why I'm frustrated but I am. I have a DX7 which works great. I guess the frustration is due to being told one thing when another happens. But this is the way Horizon operates. I can't tell you the number of times I ordered a plane via my LHS (from Horizon), was given a ship date and then it was missed.
Current example is the B25. It was slated for the end of September, now its moved to mid October.
There I vented. Looking forward to the new radio for spring use.
Rich
Not sure why I'm frustrated but I am. I have a DX7 which works great. I guess the frustration is due to being told one thing when another happens. But this is the way Horizon operates. I can't tell you the number of times I ordered a plane via my LHS (from Horizon), was given a ship date and then it was missed.
Current example is the B25. It was slated for the end of September, now its moved to mid October.
There I vented. Looking forward to the new radio for spring use.
Rich
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RE: X9303 New Ship Dates (estimate)
(Danny 1.... Rich 0 )
Guys, the factories in Japan are building these things as fast as possible for you. Parts do take a finite time to manuafcture or come in. For example, there is a serious shortage at the moment on the Spektrum RF boards... the guys cannot make them fast enough to be shipped to JR for inclusion in the X9303 !
Plus if JR shipped the X9303 to Horizon in small batches, then the transportation costs would have to be added to the cost. So its more economical to wait for a large batch to be shipped.
Be thankful... here in the UK we havent even seen the 9 channel system yet because you guys are grabbing all the boards !!
Guys, the factories in Japan are building these things as fast as possible for you. Parts do take a finite time to manuafcture or come in. For example, there is a serious shortage at the moment on the Spektrum RF boards... the guys cannot make them fast enough to be shipped to JR for inclusion in the X9303 !
Plus if JR shipped the X9303 to Horizon in small batches, then the transportation costs would have to be added to the cost. So its more economical to wait for a large batch to be shipped.
Be thankful... here in the UK we havent even seen the 9 channel system yet because you guys are grabbing all the boards !!
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RE: X9303 New Ship Dates (estimate)
Im not sure how that is a smart ass reply...They have been shipping...and now they are backorderd...and will ship again..I have had great service from Horizon...I have oreder quite a number of things from them and never dissapointed with the service. I have also had great service from the service department.
I dont claim they are perfect...but still...you cant fault Danny for telling the truth on here.
I dont claim they are perfect...but still...you cant fault Danny for telling the truth on here.
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RE: X9303 New Ship Dates (estimate)
I waited to order mine until a few weeks ago. Did not want to be put on a waiting list. I called up the Hobby Store - in stock - got mine in about 3 days.
The Airplane versions are available at a few hobby stores that I know of.
I just hate to be put on a waiting list - who knows when a new product will be available? So many factors that can come into play to delay a new product
Anyway, great radio. Went from a 9cap to a DX7 to a x9303.
The Airplane versions are available at a few hobby stores that I know of.
I just hate to be put on a waiting list - who knows when a new product will be available? So many factors that can come into play to delay a new product
Anyway, great radio. Went from a 9cap to a DX7 to a x9303.
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RE: X9303 New Ship Dates (estimate)
Hey guys. I just got of the phone with hobby shop that I pre-ordered my X9303 with. He said that the reason for the issues with the delivery is because Horizon is having troubles with getting receivers. Now, I know that there is nothing wrong with the receivers but, in the back of my mind I am starting to wonder if there really is.. I was told in June that Horizon had received a full container of these radios and now we are all hearing supply issues. I tend to believe what I was told by the rep. Since he works for horizon. Anyway, I just want to get this radio in my hands. I am currently running the Dx7 and have no issues with that. So, there is really no rush to get a new radio other then I was told that these are in the US and now I have to wait.
I would like to point out that horizons site does say that these are going to available in Mid October.. Today is 10/2/07.
I am sure that by 10/15/07 the site will say late October.
Thanks
I would like to point out that horizons site does say that these are going to available in Mid October.. Today is 10/2/07.
I am sure that by 10/15/07 the site will say late October.
Thanks
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RE: X9303 New Ship Dates (estimate)
Today a guy in our club got his in, the Airplane version, Im still waiting on my heli version.
This makes me wonder if they started shipping again, I was told Oct 28 just 4 days ago.
This makes me wonder if they started shipping again, I was told Oct 28 just 4 days ago.
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RE: X9303 New Ship Dates (estimate)
Him getting his today means what ive been told by Horizon simply isnt true, I was told no more till mid-late Oct, maybe 28th.
Or maybe he got a special shipment, Im simply posting a fact ...................
Or maybe he got a special shipment, Im simply posting a fact ...................
#18
RE: X9303 New Ship Dates (estimate)
There is no issue 'getting receivers'. The systems have been shipping and more are on the way. This forum is not for open discussion and once again this thread has run its course.