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PayPal deposit not show in my account - 3/18/2011 2:19 AM   
JGrc



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From: Portland, OR, USA
Status: offline 		On Mar 13, 2011 I transfered $30.03 from my Paypal account to RCU for market place deposit. It's not sshowing on my statement. DOes anybody look at this posting?

RC Universe Account Deposit (Paypal)
UserID: 27339
Email: gumpps@live.com
Date: Mar 13, 2011
Time:
18:44:56 PDT


(Unique Transaction ID #5S9785734L657511H)

JG



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RE: PayPal deposit not show in my account - 3/19/2011 9:09 PM   
RCKen



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Status: offline 		I have sent an email to John Neff (JWN) alerting him to this thread. He should be able to help you out with your situation.

Ken

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RE: PayPal deposit not show in my account - 3/19/2011 10:07 PM   
JGrc



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Status: offline 		Thank you Ken

JG

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RE: PayPal deposit not show in my account - 3/21/2011 11:15 PM   
JWN



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Status: offline 		JG,
I only show a $10.00 payment from you on March 13. A later credit was applied on March 19 in the amount of $41.20.

If your account now fully updated reflecting payments made via Paypal?

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RE: PayPal deposit not show in my account - 3/22/2011 3:02 AM   
JGrc



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From: Portland, OR, USA
Status: offline 		JOhn,

On march 13 I made 2 payments 1. for $10 and 1 for $30.03

How do I get to my statement now?

JG

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RE: PayPal deposit not show in my account - 3/22/2011 3:14 AM   
JWN



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Status: offline 		I'm not sure what you mean by "how do I get to my statement now", but I have updated your account to reflect your second March 13 payment.

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RE: PayPal deposit not show in my account - 3/22/2011 2:35 PM   
JGrc



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Status: offline 		I mean the detail of payments and charges to my account.

JG

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RE: PayPal deposit not show in my account - 3/22/2011 5:41 PM   
JWN



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From: Georgetown, TX, USA
Status: offline 		We do not provide a full detail break down of charges, but you can review all activity on the Accounting tab of the My Market area of the marketplace. By moving back in the calendar, you can track fees added to your account on individual ads as well as payments made as a result of those fees.

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RE: PayPal deposit not show in my account - 3/23/2011 12:35 AM   
dave de


 

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Status: offline 		JWN I need some help, are you there??

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RE: PayPal deposit not show in my account - 3/23/2011 12:48 AM   
dave de


 

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From: Vista, CA, USA
Status: offline 		They say My credit card needed update because user ID failed. I,m trying to give my card numbers, but it is not working, I also tried to switch to paypal & it still wont let me in the market place

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RE: PayPal deposit not show in my account - 4/16/2011 2:30 PM   
smchale



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From: Malvern, PA, USA
Status: offline 		I'm having a similar issue. Tried to deposit $10 from paypal so I could upgrade some adds. Rec'd confirmation from paypal yesterday but still don't see the $10 posting to my RCU account. Please help!

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RE: PayPal deposit not show in my account - 4/18/2011 11:43 PM   
JWN



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Status: offline 		Sean,
I saw your PM and tried to respond over the weekend, but internet connection problems prevented me from doing so.

I have manually updated your account to reflect your Paypal payment.

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RE: PayPal deposit not show in my account - 4/19/2011 2:33 AM   
smchale



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Status: offline 		Great, thanks John!

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RE: PayPal deposit not show in my account - 4/26/2011 8:25 PM   
quist



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From: Glendale, AZ, USA
Status: offline 		I have the same problem. I paypaled $25 to my account to upgrade 2 ads I was posting. The transaction was completed with paypal, but when it went to send me back to rcu I got an error screen. Now I don't have money in rcu and the 25 bucks are gone from paypal.

I pm'd the moderator listed above 2 days ago, no answer yet.

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RE: PayPal deposit not show in my account - 4/27/2011 2:03 AM   
CapMan


 

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From: Statesville, NC, USA
Status: offline 		I added two PP payments of $10 each and they are showing - I was blocked out and had to drop My Trading Plus Status to view the site. No happy considering I had money in my account!

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RE: PayPal deposit not show in my account - 4/29/2011 2:31 AM   
HalfScale


 

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From: Cookeville, TN, USA
Status: offline 		Same thing here,,,,, my account balance is zero... ask me to update credit card info.. wouldn't let me do that so i switched to pay-pal,, made two $10.00 payments ,, nothing shows up on my account ... can't use the market ... where is the money going ????

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RE: PayPal deposit not show in my account - 4/29/2011 2:47 AM   
CapMan


 

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From: Statesville, NC, USA
Status: offline 		My account still does not show the PP deposits I made, and the PP transaction is "completed" so I cannot cancel the payment. Plus I have not heard anything from RCU???

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RE: PayPal deposit not show in my account - 7/13/2011 2:44 AM   
multienjim



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From: hemet, CA, USA
Status: offline 		I have the same problem deposited 25.00 on june 23 that never made it to my market account I have sent messages to the moderator and this person elizabeth.goodman pay pal said the money went to and started a new thread in the market place problems aera all have went unanswered. I started a dispute on pay pal today to try and get the money in my market account where it belongs or returned to my pay pal account.  I will repost when I hear somthing.    jim.

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RE: PayPal deposit not show in my account - 7/13/2011 3:33 AM   
CapMan


 

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From: Statesville, NC, USA
Status: offline 		Interesting that I have not had any response from RCU. I tried to email the PayPal address, but the message was returned. I will not deposit anymore to. The account.

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RE: PayPal deposit not show in my account - 7/13/2011 7:54 PM   
JWN



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From: Georgetown, TX, USA
Status: offline 		When you guys are posting Paypal payments, are you clicking the "Click here to return to RCUniverse" link afterwards?

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RE: PayPal deposit not show in my account - 7/30/2011 2:39 AM   
advanceandy



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From: Anoka, MN, USA
Status: offline
PayPal logo Jul 26, 2011 18:19:09 PDT
Transaction ID:
Hello Andrew ,

You sent a payment of $10.00 USD to RCUniverse.com (elizabeth.goodman@internetbrands.com)

It may take a few moments for this transaction to appear in your account.
it has been 3 days and still not showing in my rcu acct

Please help

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RE: PayPal deposit not show in my account - 7/31/2011 3:56 PM   
CapMan


 

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From: Statesville, NC, USA
Status: offline 		You will notice I posted my question back in April, so I don't remember if I clicked something after I made the payment. If I did not does this mean I lost the payment? Why is there no way to contact RCU to resolve problems?

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RE: PayPal deposit not show in my account - 7/31/2011 4:34 PM   
RCKen



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Status: offline 		I have sent a letter to John Neff who handles these matters for RCU. Hopefully he'll pop in here before too long with an answer for you.

Ken


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RE: PayPal deposit not show in my account - 8/1/2011 7:22 PM   
JWN



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From: Georgetown, TX, USA
Status: offline 		It is imperative that you click the "Click here to return to RCUniverse" after posting your payment. This is required so that your RCU account will be updated to reflect your payment once it has cleared. We state this very clearly on the Paypal payment page.

No, you have not lost your money if you did not click the link, but it does create a delay in us being able to update your account. Also note that your account should be updated in 10-15 minutes. If it has not been in that time, please notify us immediately. There is an email address listed on your Paypal receipt. Please do not wait several days, or months, to let us know there is a problem. I asked on July 13 if anyone with this problem clicked on the link, and no one has responded with an answer.

With that said, please PM me if you are in this situation. Please include the amount you posted and the date you posted it along with the Paypal transaction ID.

We will verify the payments and update accounts as quickly as possible, but we must have the above information.

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