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Chief Aircraft Problems!! - 12/8/2011 1:22 AM   
Superdad1


 

Posts: 19
Score: 100
Joined: 12/30/2008
Last Login: 1/2/2012
From: over there, AK, USA
Status: offline 		I had ordered $1000.00 worth of parts from Chief Aircraft and all seemed well. I gave them a week to get my order shipped (more than enough time), but I didn't receive any confirmation. So I called, and was told sorry hasn't shipped yet, don't know why.... (idiots!). Gave them a few more days, called them back, and I was told that it shipped, but I still had no e-mail confirmation. Called back a couple days later, and after sitting on hold for 20 minutes was told that no, it hasn't shipped yet.... (idiots!) A couple more days go by, I call back, and they tell me I have to sign a wavier before they can ship as I'm in Canada....****!?!?! Almost ALL of my stuff comes from the U.S. and I have NEVER had to sign a wavier to ship something. Not being comfortable with the whole wavier idea, I said cancel the order and refund my credit card. Seeing that the parcel hadn't shipped yet, that wasn't a problem, and that they would refund my card immediately. I gave them a few days to refund my CC, but nothing. I had to call back 5 Freakin' Times to get them to refund my card!!! And they never did refund my card in full. I was charged twice for shipping, and was only refunded one shipping charge. UNBELIEVABLE!!!!

I for one, will never, ever, ever deal with thief aircraft again!!

IDIOTS!!!!!

< Message edited by Superdad1 -- 12/9/2011 9:00 PM >

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RE: Chief Aircraft Problems!! - 12/8/2011 2:43 AM   
MetallicaJunkie



Posts: 5330
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From: Donna, TX, USA
Status: offline
ive had nothing but outstanding service from Chief

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RE: Chief Aircraft Problems!! - 12/8/2011 4:07 PM   
K-Bob


 

Posts: 1208
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Joined: 11/27/2009
Last Login: 6/18/2013
From: Anytown, USA
Status: offline 		Seems he has brought this childish rant over here from FG. You can see their response over there. Too bad he has nothing better to do.


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RE: Chief Aircraft Problems!! - 12/8/2011 4:12 PM   
scale only 4 me



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From: Avon Lake, OH, USA
Status: offline 		I bet he saved a lot of money

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RE: Chief Aircraft Problems!! - 12/8/2011 4:48 PM   
SmoothFlying


 

Posts: 14
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Joined: 6/7/2011
Last Login: 3/5/2012
From: Columbus, GA, USA
Status: offline

hahahaha, he's over here too.  LOL  Hey post it on Flying Circus so we can have some real fun with you.



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RE: Chief Aircraft Problems!! - 12/8/2011 5:06 PM   
Superdad1


 

Posts: 19
Score: 100
Joined: 12/30/2008
Last Login: 1/2/2012
From: over there, AK, USA
Status: offline 		Slinging the mud baby.....weeeeee.

And you so easily dismiss the several others, who even among the fan boy bashing on fg, that have stated their bad experiences with chief, and admittance that they will no longer deal with thief aircraft.

As I've said, I'm not the only one to have had issues with chief.

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RE: Chief Aircraft Problems!! - 12/8/2011 6:59 PM   
mctodd76


 

Posts: 15
Score: 101
Joined: 6/14/2010
Last Login: 12/20/2012
From: carson, MS, USA
Status: offline 		I saw this on the other site......You can make your own observation. Notice it does NOT equal 3 weeks or even close.Shawnlh,I would like to start by saying that, We "Chief Aircraft" are sorry we couldn't meet your expectations, also we would like to state the facts.Customer # HEI****Order # 6543Order Placed Nov. 26th 1:59:19pm "We closed at 1:00pm and were closed for the weekend(Happy Thanksgiving!)"-order entered Nov. 28th-invoiced and charged Nov. 29th "$900.60, + an additional $34.36 for freight.-UPS label created and ready to ship Nov. 30th -customer called to change to USPS to save duty fee's Nov. 30th-USPS Non-liability form emailed to customer Nov. 30th-Customer cancelled order Nov. 30th-Credit issued Nov. 30th "3-5 day processing time"-Full credit refunded to customer Dec. 2nd-My math all though lacking comes to just under 5 and 1/2 days, from time of order to credit return.-**** thread created Dec. 7th 2011Merry Christmas and Happy Holidays from Chief Aircraft.Sincerely,Steve ColemanP.S. Thanks for the support and advertising.__________________Stevehttp://www.chiefaircraft.com/radio-control11XSmart-flyHitec

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RE: Chief Aircraft Problems!! - 12/8/2011 7:08 PM   
PropsnWings


 

Posts: 130
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Joined: 6/30/2011
Last Login: 6/18/2013
From: Murray, IA, USA
Status: offline 		I will link to the actual post.  

post http://www.****/forums/showpost.php?p=1611665&postcount=109

If you want the real story, read this... CA has dates,  whereas the OP says its 3 weeks, it  all started and refunded in 5 1/2 days...


CA imo , has gone above and beyond their selves here and I do not see any case for the OP to be ranting.  

< Message edited by PropsnWings -- 12/8/2011 11:38 PM >

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RE: Chief Aircraft Problems!! - 12/8/2011 7:09 PM   
Joe Black


 

Posts: 23
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Joined: 10/10/2011
Last Login: 5/21/2013
From: Broken Arrow, OK, USA
Status: offline 		Lol, owned.

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RE: Chief Aircraft Problems!! - 12/8/2011 7:10 PM   
planecajun



Posts: 37
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Last Login: 5/3/2013
From: covington, LA, USA
Status: offline 		here's the thread on **** if you want to read the whole story. basically Shawnlh got owned over there, and is cry babying for no reason. http://www.****/forums/showthread.php?t=69489&page=9

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RE: Chief Aircraft Problems!! - 12/8/2011 7:23 PM   
flying skunks


 

Posts: 810
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Last Login: 4/12/2013
From: port orange, FL, USA
Status: offline 		Shawnlh,

I would like to start by saying that, We "Chief Aircraft" are sorry we couldn't meet your expectations, also we would like to state the facts.

Customer # HEI****

Order # 6543

Order Placed Nov. 26th 1:59:19pm "We closed at 1:00pm and were closed for the weekend(Happy Thanksgiving!)"

-order entered Nov. 28th

-invoiced and charged Nov. 29th "$900.60, + an additional $34.36 for freight.

-UPS label created and ready to ship Nov. 30th

-customer called to change to USPS to save duty fee's Nov. 30th

-USPS Non-liability form emailed to customer Nov. 30th

-Customer cancelled order Nov. 30th

-Credit issued Nov. 30th "3-5 day processing time"

-Full credit refunded to customer Dec. 2nd

-My math all though lacking comes to just under 5 and 1/2 days, from time of order to credit return.

-**** thread created Dec. 7th 2011

Merry Christmas and Happy Holidays from Chief Aircraft.

Sincerely,

Steve Coleman

P.S. Thanks for the support and advertising.
__________________
Steve


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Florida Freestyle Aerobatics Association

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RE: Chief Aircraft Problems!! - 12/8/2011 7:33 PM   
mctodd76


 

Posts: 15
Score: 101
Joined: 6/14/2010
Last Login: 12/20/2012
From: carson, MS, USA
Status: offline 		This is why you must have your facts before posting dates and times, cause someone will call you out. hmmmmmmmmmmmmm way to go CHIEF RC!!

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RE: Chief Aircraft Problems!! - 12/8/2011 7:37 PM   
Steve oh 82


 

Posts: 3
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Joined: 7/16/2010
Last Login: 5/15/2013
From: Grants Pass, OR, USA
Status: offline
quote:

ORIGINAL: flying skunks

Shawnlh,

I would like to start by saying that, We "Chief Aircraft" are sorry we couldn't meet your expectations, also we would like to state the facts.

Customer # HEI****

Order # 6543

Order Placed Nov. 26th 1:59:19pm "We closed at 1:00pm and were closed for the weekend(Happy Thanksgiving!)"

-order entered Nov. 28th

-invoiced and charged Nov. 29th "$900.60, + an additional $34.36 for freight.

-UPS label created and ready to ship Nov. 30th

-customer called to change to USPS to save duty fee's Nov. 30th

-USPS Non-liability form emailed to customer Nov. 30th

-Customer cancelled order Nov. 30th

-Credit issued Nov. 30th "3-5 day processing time"

-Full credit refunded to customer Dec. 2nd

-My math all though lacking comes to just under 5 and 1/2 days, from time of order to credit return.

-**** thread created Dec. 7th 2011

Merry Christmas and Happy Holidays from Chief Aircraft.

Sincerely,

Steve Coleman

P.S. Thanks for the support and advertising.
__________________
Steve


3.5 business days.



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RE: Chief Aircraft Problems!! - 12/8/2011 7:45 PM   
Hill202



Posts: 1351
Score: 106
Joined: 1/21/2004
Last Login: 6/10/2013
From: Peachtree City, GA, USA
Status: offline 		Give it up Superdad, they are on you like stink on #$%&.

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RE: Chief Aircraft Problems!! - 12/8/2011 8:15 PM   
ira d


 

Posts: 2011
Score: 123
Joined: 5/29/2003
Last Login: 6/20/2013
From: Moreno Valley, CA, USA
Status: offline 		I'm glad Chief posted their side of the story it always make me feel better about a company when they are willing to step up
and state their side.

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RE: Chief Aircraft Problems!! - 12/8/2011 8:23 PM   
YAKMAN76


 

Posts: 5
Score: 100
Joined: 12/8/2011
Last Login: 1/14/2012
From: , BURKINA FASO
Status: offline 		HA HA HA HA HA HA OWNED!!!!

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RE: Chief Aircraft Problems!! - 12/8/2011 8:25 PM   
scale only 4 me



Posts: 7704
Score: 329
Joined: 1/29/2002
Last Login: 6/20/2013
From: Avon Lake, OH, USA
Status: offline 		Not sure where that copy/paste came from, but Mr. Coleman sure gives a much more professional response than whoever that knucklehead is who's speak for them on FG

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RE: Chief Aircraft Problems!! - 12/8/2011 8:32 PM   
WickedWaggy



Posts: 32
Score: 101
Joined: 12/16/2008
Last Login: 6/16/2013
From: Wilson, NC, USA
Status: offline
quote:

ORIGINAL: SmoothFlying

hahahaha, he's over here too.  LOL  Hey post it on Flying Circus so we can have some real fun with you.




This is the best post on this thread by far.

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RE: Chief Aircraft Problems!! - 12/8/2011 8:32 PM   
YAKMAN76


 

Posts: 5
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Joined: 12/8/2011
Last Login: 1/14/2012
From: , BURKINA FASO
Status: offline 		I thought it was very professional.

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RE: Chief Aircraft Problems!! - 12/8/2011 8:58 PM   
flyinwalenda


 

Posts: 1451
Score: 167
Joined: 10/28/2009
Last Login: 6/20/2013
From: Hunlock Creek, PA, USA
Status: offline 		I deal with folks in Canada and they know what carrier to deal with and what paperwork is involved when buying things in the states and what they are looking at paying in duty fees. Sounds like this buyer never made this size purchase before and didn't know what to expect. Not the sellers fault.

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Brian Ray

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RE: Chief Aircraft Problems!! - 12/8/2011 9:26 PM   
mctodd76


 

Posts: 15
Score: 101
Joined: 6/14/2010
Last Login: 12/20/2012
From: carson, MS, USA
Status: offline 		But he was quick to slam without any thought. He has spewed this inaccuracy all over the various forums, but seems to have been found out. I understand that Chief is a huge business and mistakes will be made, but folks need to learn this and when they spew to atleast have facts in order.

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RE: Chief Aircraft Problems!! - 12/8/2011 9:59 PM   
MX240



Posts: 900
Score: 115
Joined: 11/10/2003
Last Login: 6/15/2013
From: PoDunk City, NE, USA
Status: offline 		I have never had a problem with Chief.
They are the best

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RE: Chief Aircraft Problems!! - 12/8/2011 11:47 PM   
flying skunks


 

Posts: 810
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Joined: 8/12/2003
Last Login: 4/12/2013
From: port orange, FL, USA
Status: offline
quote:

ORIGINAL: scale only 4 me

Not sure where that copy/paste came from, but Mr. Coleman sure gives a much more professional response than whoever that knucklehead is who's speak for them on FG





I am from Chief Aircraft in Florida ..................


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Florida Freestyle Aerobatics Association

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RE: Chief Aircraft Problems!! - 12/9/2011 12:29 AM   
rexbirk


 

Posts: 413
Score: 105
Joined: 12/15/2001
Last Login: 6/20/2013
From: Gahanna, OH, USA
Status: offline 		I too have purchased a lot from Chief over the years. Nothing but great service from them. Keep up the good work Chief!

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RE: Chief Aircraft Problems!! - 12/9/2011 12:57 AM   
eddieC



Posts: 1766
Score: 249
Joined: 11/22/2002
Last Login: 6/20/2013
From: Jackson, MI, USA
Status: offline 		My pals have had great service at Chief, both RC and full-scale. I haven't had the need yet, but will have no qualms ordering from them.

Lol owned, indeed . Oh, and it's spelled 'waiver'.


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