quote:

ORIGINAL: Foxy


If you're looking for a brand that is resting on its laurels, a better example would be Mercedes.

quote:

ORIGINAL: t9dragon

quote:

ORIGINAL: LaTuFu

The one thing that Traxxas has that no other manufacturer has is excellent customer service.  There are no other companies in the industry that provide the support that they do.  Web or phone, it is on the money.  They also have a repair service that is quick and reasonably priced.

I would have to disagree with you on that. HPI has just as good a customer service as Traxxas.

quote:

ORIGINAL: SyCo_VeNoM

quote:

ORIGINAL: Eman77

It's interesting to me to see folks complain about Traxxas prices now. It seemed that not long ago folks liked their pricing, getting a good about of stuff in an RTR package for a reasonable price. Have their prices gone up, or are competitors just offering better packages/prices that used to be more expensive?

Last Traxxas I bought was a 2WD Stampede, and I thought the price was decent at the time, for what I got.

little from column A, and a little from column B
the Stampede XL-5 is now $239.97 (taken from tower as I do this post)
it used to be $175 a few years back...
For a design that nothing dramatic has changed in over 14years IMO that is a pretty expensive product.

Compare that to say the Ruckus at $150 (price off horizon hobbies, yes they went up a tad too, but nowhere near as high as traxxas raised prices)
what value are you getting for $90 more? a battery that has 1100 more mAh?

Then there's the slash 2wd at $272 vs the ECX torment $169
or the Rustler at $214 vs the ECX Circuit at $129, or the evader at $120 (hell the BL evader is $35 more than the brushed rustler with a 2.4ghz radio)

For those being base entry level RC's their prices no longer reflect that, and bring them into the price range of the better RC's that require less modifications to bring them up to par. Now if they even included a 2.4ghz radio to reflect some of the increase that might even be ok, but you get literally the same exact package (AM radio, 3300 NiMh battery, same charger, and same exact truck, and shoddy motor) that they been selling for years at almost $100 markup in most cases now.

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ORIGINAL: thehuntingterminator

quote:

ORIGINAL: SyCo_VeNoM

quote:

ORIGINAL: Foxy

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ORIGINAL: phmaximus

come on bud, thats not what he ment, I found it very easy to interpret.

He is saying... in dot points
-Tamiya really won't replace stuff unless it's defective
-His fault it came loose
-Axial has very good customer service
-Axial Sometimes replaces non defective parts
-Then his personal thoughts on Traxxas and Apple

U would be supprised what Losi replace, and what they fix. Even take a look at non related RC manifactures. My HDD failed in my laptop, they picked up my laptop fixed it and droped it off. Do i think HP make the best computers? NO, did i like there customer service? YES, will I reccomend them? YES, will I buy another HP laptop? YES
Had the exact same problem 2 weeks later, was I happy? NO, Did they provide the same great service? YES, Did they go over and above to make it right? Yes they express posted a brand new wireless optic mouse and there manager appoligised and said if I have the same problem again I get a brand New Laptop to replace my 11 month old one.

Customer service is what gets people talking about products, the more people that talk positivly about a product the more it sells.

Traxxas is a leader on marketing. I sugest u guys read up on marketing if u doubt there stratigies.

Take BMW for example, they break down just as much as anyother car, and trust me they have recalls to. Like Traxxas u are paying for the brand name & service...

another one, do u think a ADIDAS or Nike tshirt is any better than a $5 on from the mall??? No its not, but they still sell like hotcakes

We can post about this all day , but there is alot 99% of us dont know about the consumers and marketing

There is a world of difference between the 100 buck fcuk/paul smith/etc t-shirts and the $5 ones. In terms of the way they fit and the materials used. Jus sayin, that particular one's a bad example. BMWs...I wouldn;t say break down as much as any other car, but Jap cars are better still. If you're looking for a brand that is resting on its laurels, a better example would be Mercedes.

dunno about that my sisters Toyota has been in the shop way more than my chevy... and my chevy has been owned by me like 2 years longer
same with other people that I know owned japanese cars. one guy I knew his Hoda (civic... he wanted to be a ricer) was in the shop weekly vs my old oldsmobile I had at the time only needing a mechanic 2X in 3 years of ownership (had to break the parking break off, and other was replace the brake lines) He then got another japanese car same thing again till he went chevy and its had no issues Come to think of it my old plymouth acclaim was more reliable (till the state blew the motor on an emissions test...) than the japanese cars ppl Ive known owned.

As much as I love products that come out of japan their cars are something I'd never own.

Huh, your experience has been the exact opposite of mine. Currently I drive a '01 Toyota Tacoma 4wd and it has just over 306K miles, and runs great. Never had any major issues either.

quote:

ORIGINAL: jamie

quote:

ORIGINAL: SyCo_VeNoM

quote:

ORIGINAL: Eman77

It's interesting to me to see folks complain about Traxxas prices now. It seemed that not long ago folks liked their pricing, getting a good about of stuff in an RTR package for a reasonable price. Have their prices gone up, or are competitors just offering better packages/prices that used to be more expensive?

Last Traxxas I bought was a 2WD Stampede, and I thought the price was decent at the time, for what I got.

little from column A, and a little from column B
the Stampede XL-5 is now $239.97 (taken from tower as I do this post)
it used to be $175 a few years back...
For a design that nothing dramatic has changed in over 14years IMO that is a pretty expensive product.

Compare that to say the Ruckus at $150 (price off horizon hobbies, yes they went up a tad too, but nowhere near as high as traxxas raised prices)
what value are you getting for $90 more? a battery that has 1100 more mAh?

Then there's the slash 2wd at $272 vs the ECX torment $169
or the Rustler at $214 vs the ECX Circuit at $129, or the evader at $120 (hell the BL evader is $35 more than the brushed rustler with a 2.4ghz radio)

For those being base entry level RC's their prices no longer reflect that, and bring them into the price range of the better RC's that require less modifications to bring them up to par. Now if they even included a 2.4ghz radio to reflect some of the increase that might even be ok, but you get literally the same exact package (AM radio, 3300 NiMh battery, same charger, and same exact truck, and shoddy motor) that they been selling for years at almost $100 markup in most cases now.

and all these cheaper company's is there any customer service? prob not . traxxas has the best !!!

quote:

ORIGINAL: lilbrett

I agree that Traxxas has gone a little too high on their prices, it seems as though they have increased the prices after they started sponsoring more motor sports and put their name out. I haven't had any major issues with my Traxxas rigs and I've purchased every one used, as long as you get a decent deal used is the way to go. My Nitro Rustler has the basic RPM upgrades and I can launch it over my head and knock out back flips all day, with this the only thing I'm having issues with are the stock shocks blowing caps or bending shafts if I land wrong. I agree that Traxxas is awesome and for the most part will stand behind their products, I fried the ESC on my Bandit VXL and with the ''warranty'' program that they have I can send my non-waterproof VXL system and get a new waterproof version for $95 shipped. I have also had great experience with Losi/Horizon, when I bought my LST XXL (my only brand new rig), it had a dead shifter servo and Losi sent one out right away no questions asked and they didn't make me send the old on in first like some companies do. After running the truck for about 2 months I broke the pull cord on the combo starter, I called them up just to see if they had any suggestions to help being as the pull start is known to be weak and they sent me a new one. Just an example of the prices, (coming from Horizon's site) a Revo 3.3 is $648.99 ($619.99 from Tower) and a LST XXL is $669.99 so for $21-$50 more you get a 1/8 scale MT with a big block and a better radio. Traxxas keeps bumping their prices up and they aren't really adding much to the rigs, I haven't heard too much about their new TQi setups but I don't like their last setup with the led menu tree.

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ORIGINAL: SyCo_VeNoM

quote:

ORIGINAL: lilbrett

I agree that Traxxas has gone a little too high on their prices, it seems as though they have increased the prices after they started sponsoring more motor sports and put their name out. I haven't had any major issues with my Traxxas rigs and I've purchased every one used, as long as you get a decent deal used is the way to go. My Nitro Rustler has the basic RPM upgrades and I can launch it over my head and knock out back flips all day, with this the only thing I'm having issues with are the stock shocks blowing caps or bending shafts if I land wrong. I agree that Traxxas is awesome and for the most part will stand behind their products, I fried the ESC on my Bandit VXL and with the ''warranty'' program that they have I can send my non-waterproof VXL system and get a new waterproof version for $95 shipped. I have also had great experience with Losi/Horizon, when I bought my LST XXL (my only brand new rig), it had a dead shifter servo and Losi sent one out right away no questions asked and they didn't make me send the old on in first like some companies do. After running the truck for about 2 months I broke the pull cord on the combo starter, I called them up just to see if they had any suggestions to help being as the pull start is known to be weak and they sent me a new one. Just an example of the prices, (coming from Horizon's site) a Revo 3.3 is $648.99 ($619.99 from Tower) and a LST XXL is $669.99 so for $21-$50 more you get a 1/8 scale MT with a big block and a better radio. Traxxas keeps bumping their prices up and they aren't really adding much to the rigs, I haven't heard too much about their new TQi setups but I don't like their last setup with the led menu tree.

that's a great deal... for traxxas
FYI on ebay they go for $85 new the traxxas upgrade program is a royal ripoff
That's not a bash against traxxas all of the companies that offer similar programs rip off the consumer, and are not deals. They seem to be made to rip off the unknowing

But yea their 1/10th scales are now past the price point of some 1/8ths. Example the 2wd BL slash is past the point of the 4wd RTR ofna LX2e for example...
If you buy them 2nd hand and get a deal yea they aren't that bad, but new is killer.

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ORIGINAL: SyCo_VeNoM

quote:

ORIGINAL: thehuntingterminator
Huh, your experience has been the exact opposite of mine. Currently I drive a '01 Toyota Tacoma 4wd and it has just over 306K miles, and runs great. Never had any major issues either.

Again why I'm guessing it has more to do with road, and climate conditions than the car.

Lets face it I live in a city where 1 the roads are complete crap to drive down due to the city never fixing them(or tearing them up, and not doing anything to them for MONTHS). And when they do come out they put gigantic speed bump in the already torn up streets that if you hit them going 5 mph you will destroy your car. Other is the climate I've seen hit -20f in winter to 102f(what it is right now) in summer... so combine that with horrendous roads, tons of salt (to melt the ice), and other crap.

Also that was based on MY observations of the cars that I've owned, and known owners of.

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ORIGINAL: erevoBE

IMO i really hnestly think Traxxas is the GREATEST Rc MANUFACTURER OUT THERE ATM, all the points he listed are absolutely true, but as the other guy said the plastic is sometimes considered to be greater than the steel as in terms of the driveshafts where it might be better to buy the plastic each time than the steel>

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ORIGINAL: Foxy

quote:

ORIGINAL: erevoBE

IMO i really hnestly think Traxxas is the GREATEST Rc MANUFACTURER OUT THERE ATM, all the points he listed are absolutely true, but as the other guy said the plastic is sometimes considered to be greater than the steel as in terms of the driveshafts where it might be better to buy the plastic each time than the steel>

Hi there, welcome to RCU. Just wondering what other brands have you tried apart from traxxas?

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ORIGINAL: proanti1

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ORIGINAL: Foxy

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ORIGINAL: erevoBE

IMO i really hnestly think Traxxas is the GREATEST Rc MANUFACTURER OUT THERE ATM, all the points he listed are absolutely true, but as the other guy said the plastic is sometimes considered to be greater than the steel as in terms of the driveshafts where it might be better to buy the plastic each time than the steel>

Hi there, welcome to RCU. Just wondering what other brands have you tried apart from traxxas?

I sounded just like that when I got a Nitro Stampede for my 14th birthday, 10 years ago.

quote:

ORIGINAL: erevoBE

IMO i really hnestly think Traxxas is the GREATEST Rc MANUFACTURER OUT THERE ATM, all the points he listed are absolutely true, but as the other guy said the plastic is sometimes considered to be greater than the steel as in terms of the driveshafts where it might be better to buy the plastic each time than the steel>

quote:

ORIGINAL: erevoBE

IMO i really hnestly think Traxxas is the GREATEST Rc MANUFACTURER OUT THERE ATM, all the points he listed are absolutely true, but as the other guy said the plastic is sometimes considered to be greater than the steel as in terms of the driveshafts where it might be better to buy the plastic each time than the steel>