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NitroPlanes.com Crappy products and service to match - 9/12/2012 1:39 AM   
catboater



Posts: 428
Score: 105
Joined: 1/7/2002
Last Login: 4/16/2013
From: Kirkland, WA, USA
Status: offline 		Awhile back I bought a nitroplanes.com version of a Sig Kadet Senior arf. It was less than half what the Sig version cost so I gave it a shot. It was actually a nice looking airplane and flew really well for about 20 flights until the wing folded.
When I assembled it I decided to glue the wings together because the wing joiner they provided seemed pretty lame. Using Gorilla glue I got a good strong bond on the joiner and wing panels.
Last week I had a student on the buddy box and with no warning the wing just folded in half at about 200 feet high. The fuse went ballistic straight down and everything in the fuse was completely destroyed including the engine.
I contacted nitroplanes to tell them about it and sent detailed pictures of the wing failure. The response was " Since the order is a year old there's nothing we can do "
To be truthful, that is what I expected to hear because I've read many threads here about them. I'm posting this to confirm what so many already know - stay away from nitromodels.com!

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RE: NitroPlanes.com Crappy products and service to match - 9/16/2012 3:55 PM   
rmh



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Last Login: 5/19/2013
From: , UT, USA
Status: offline 		Their stuff is really bottom buck stuff -
The molded models are nice looking and for the money they do work well enough

You noted why yo bought their Kadet - so you shouldn't be surprised .

PS I have a old Kadet Senior and Seniorita (original Sig models)
also one of the electric Senioritas - which is a cut way below the originals

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RE: NitroPlanes.com Crappy products and service to match - 9/30/2012 2:51 AM   
Len Todd


 

Posts: 191
Score: 100
Joined: 7/16/2012
Last Login: 5/18/2013
From: Baldwin, MI, USA
Status: offline 		I had a bad experience with Xheli.com and later found out they were also Nitroplanes.Com. I sent them several emails and tried to call them 7 times w/o any response from them. They do not answer their phones or respond to emails. Although, they are quick to hit your card if you are unfortunate enough to order from them.  I recently warned one of my friends about them. But, ... he went ahead and made an order from them anyway.  Consequently, for several weeks now he has been trying to get the parts that they charged him for. Their products are cheaply made and look like it, My friends Nitroplane plane does not fly well (i.e. not balanced, etc.)  or survive even one hard landing. My advice = avoid Xheli.com and Nitroplanes.com and what ever other companies they have in their fingers into. You might pay a little more for a Parkzone, Hobbico or Blade, etc. But in the long run, you will make out a heck of a lot better with a lot less frustration, if you avoid them.


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RE: NitroPlanes.com Crappy products and service to match - 10/1/2012 11:17 PM   
ira d


 

Posts: 1977
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Joined: 5/29/2003
Last Login: 5/20/2013
From: Moreno Valley, CA, USA
Status: offline 		the story is the Sig arf's nitro has for sale were rejected by Sig and nitro bought them, I read that info somewhere here on RCU.

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RE: NitroPlanes.com Crappy products and service to match - 10/2/2012 1:24 AM   
aspeed


 

Posts: 896
Score: 105
Joined: 7/14/2011
Last Login: 5/20/2013
From: Ruthven, ON, CANADA
Status: offline 		A lot of the Chinese stuff has weak wing joints and landing gear mounts.  I never expect a warranty with mail order stuff.  Just something fairly good is ok. If it is cheap, well sometimes you get what you pay for, and sometimes you pay way more and get the same thing exactly.  Almost everything is chinese or partly made there.  A warranty is nice to have, and that is what a hobby shop is for.  You can look them in the eye.  I have dealt with Hobbypartz which is Nitroplanes and am happy and would do it again.  Likely 1 time out of ten things will go bad with anything.

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RE: NitroPlanes.com Crappy products and service to match - 10/15/2012 8:53 PM   
kenh3497



Posts: 835
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Joined: 1/7/2010
Last Login: 5/16/2013
From: Rockwell, IA, USA
Status: offline 		About Sig... On one of the forums somebody had a Sig ARF. The wing folded because of no glue. The ARF was not replaced but the owner requested a new KIT to replace the broken ARF. Kit sent without question. Of course photos of the failure and lack of glue was provided. That is service!!

On second thought I think the owner needed to have a receipt to close the deal. I would expect this from any vender. I am at this point, unsure of the outcome.

Ken

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RE: NitroPlanes.com Crappy products and service to match - 10/18/2012 8:45 PM   
countilaw



Posts: 803
Score: 219
Joined: 1/18/2012
Last Login: 5/20/2013
From: Grand Prairie, TX, USA
Status: offline 		I have heard a lot of  horror stories about   Nitroplanes.       I have also wondered why they  operate under  so many different names.        Is it a way to  spread a few complaints over a lot of companies instead of a  lot of complaints on   ONE  company?    And what's with the  "Nitro Girls"?     


Frank 



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RE: NitroPlanes.com Crappy products and service to match - 12/9/2012 11:04 PM   
tribike65


 

Posts: 11
Score: 100
Joined: 12/8/2012
Last Login: 2/6/2013
From: fort worth, TX, USA
Status: offline 		I can only add to those stories. I bought a nitro planes peaks biplane. I wish I hadn't. If you want to buy, you get very fast service. If you have a problem they want more information plus photos. They don't understand what a battery hatch is nor the yellow plastic squares that hold down the tail brace wires. That is, if they respond at all.



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RE: NitroPlanes.com Crappy products and service to match - 5/10/2013 4:08 AM   
masterhacker1989


 

Posts: 549
Score: 115
Joined: 10/9/2010
Last Login: 5/10/2013
From: Helenvillw, WI, USA
Status: offline 		So it lasted a year or 20 flights, im confused.
 
Im told that hobbypartz, Xheli, Nitrorcx, and nitro planes are all the same company, their customer support sucks, they dont warrent items, and they never have parts in stock, plus I think they buy "Bstock" Rc vehicles, cause my buddy bought a bsd land cruiser which is the same as a redcat backdraft and his sucks, parts are made of crappier plastic or somthing
 
I had a buddy who bought a exceed madbeast from nitrorcx and the esc went in it after 2 runs, they wouldnt warrent it because it had a little dirt on it, of course it had dirt on it its a rc monster truck, what are you supposed to do with it leave it on a shelf and look at it?
 
I'd buy from one of those companies so long as I could get spare parts elsewhere, they never have spares in stock, well the first 3 months after they get a new product they do then they never do


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