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RE: HOBBYKING - NEVER AGAIN!!!!!!!! - 10/25/2012 8:41 AM   
DominicM



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ORIGINAL: marc s
If I can get pics to upload (RCU not playing ball so far today) then I will just for those doubting dudes.

marcs


Send them to me and I'll do it mate. These things can be difficult for you poor Mac users.


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RE: HOBBYKING - NEVER AGAIN!!!!!!!! - 10/25/2012 9:10 AM   
marc s



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quote:

So in my world repair would be the best option


That's your world not mine, logistics, packaging, saving money on outer boxes etc is not my problem - I ordered goods in a undamaged condition, its how they are advertised, and that's how I expect them to arrive - period.

If the chances of damage are so high then maybe they should show them pre-damaged on the website then we won't be disappointed!

marcs

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RE: HOBBYKING - NEVER AGAIN!!!!!!!! - 10/25/2012 1:27 PM   
Rob2160



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ORIGINAL: LGM Graphix

Sadly, what still seems to be lost in all of the Hobby King Hoopla, is that we as society are encouraging poor customer service if the price is low. But what happens when all of the LHS's are gone, nobody has inventory locally for the simple things like glue, or any of the other things that you don't think about that you might need immediately to go flying tomorrow? How long will it be before China produces a copy of a Porsche and sells it for only $5000? Will this same society buy those cars and make comments like "Yeah, I'm laid up in the hospital now with tubes running out of me because my copy car had an axel break, who knew plastic wouldn't work, but it's ok because it was only 1/20th the cost of a real porsche.

Part of the problem with the inexpensive HK stuff, is people are willing to say "yes, I know it won't last, or it might show up broken, but it was cheap" and they are happy to have 20 airplanes today instead of having 2 or 3 really nice ones that always work, that you can rely on, like it used to be. I've been in this hobby 30+ years and it amazes me each time I see people go flying with an entire fleet of small electric airplanes, sure, they look different, but how many really fly different enough to be worth dragging all of them out?

I just wanted to comment on the above paragraph..    You mention 2 or 3 really nice planes that always work?  I have several Hobbyking planes that ALWAYS work.. this Spitfire has over 800 flights in the past two years and still flies exactly the same as day 1.. It cost me $69....

I have a hobbyking helicopter that cost $59 and has over 1000 flights.. zero problems.. http://www.youtube.com/watch?v=SRaI0t4n5Do

It flies just as nicely as my $700 Gaui from a Hobbyshop..

I have been in this hobby since 1978 and flew those "really nice planes" you are referring to.. I had them for over 20 years.. flying an average of 4-8 flights per week.. eventually i lost interest because I could only afford a few planes and they became boring.. also the mess of glow fuel just annoyed after 20 years....

3 years ago I came back to the hobby and now only fly electrics.. in the past 3 years I have flown more than 20 times the number of flights of the previous 31 yeas.. and it has been the most fun I have had in this hobby..  Charge 20 batteries and fly all day.. no mess no fuss..

I have over 25 different planes and over 15 helicopters, and they all fly Differently.. truly I enjoy each one for its unique character.   I have even fitted them to different radios and set up different stick tension to give varying tactile feedback for each genre..

But also.. flying the planes is no challenge at all now after 34 years... I am not even aware of what I do with the sticks.. I like flying because I enjoy wathing the planes fly around me..

Like a mini air show..  Who wants to go to an airshow and watch the same plane flying all day.. variety is the spice of life..

I'll get off my soap box now... just my opinion and it works for me..  I love this hobby now more than I did as an excitable 14 year old firing up his first glow engine..


I don't know, I ordered once from HK and the 2 batteries I bought were both DOA. That is a 100% failure rate for me. Doesn't mean it is for everyone, or even half of their customers, but for this one customer it was enough to make me realize that, sure, the local hobby shop might cost more, in the case of these batteries the local hobby shop had the exact same turnigy batteries and they were about 40% more than I paid for the ones from HK with the shipping, but had I bought them from the LHS, I could have brought them back and gotten replacement ones. Sure, HK said they'd exchange them, but the return shipping was just a little MORE than the original purchase price meaning my "good deal" would have cost more than the LHS. (I was never given an option of sending a picture, this was a few years ago, they required me to return the batteries).

Thank you for a real world experience.. its pointless saying HK is crap without any real evidence.. sorry to hear you had a 100% failure rate with those batteries.. that is just incredibly bad luck... I have personally bought over 40 different Lipos from HK and only 1 was DOA.. my friend has bought more than 50 and all have been perfect..

I'm not stating that to be a HK basher, but to show that there comes a time when we need to think more long term about our hobby, think about the people locally who TRY to support our hobby. Nobody gets rich owning a hobby store, this thread is proof enough of that, modellers are some of the cheapest SOB's in the world.

Here is another perspective... I started back in this hobby with a Futaba 6EX, and an EDF F-18... This got me hooked.. I bought the HK Spitfire and then bought a Futaba 7C from a local hobbyshop..

This got me further hooked, I bought more models, more RX's from Hobby Shops, more Transmitters..

Basically thanks to Hobbyking.. the local hobby shops in Perth have gained over $6000 from me.. 2 x DX8s, 1 x DX7s, 2 x Futaba 8FGs, 2 x JR 11xs..  Yes, lots of radios.. but I am addicted to this hobby..

Without hobbyking I probably would not have bothered coming back to the hobby... Thanks to Hobbyking the Local Hobby Shops have make lots of extra sales..

Read any of the HK forums about helicopters.. a majority of people, including myself will upgrade critical parts on their HK Helis with genuine parts from a Hobbyshop..

I have 12 HK helicopters.. and that has required 12 receiveds.. 8 are genuine Futaba bought from hobby shops....


But when you go to buy your next airplane, your next battery, whatever, consider that when the LHS closes because they simply get no modeller support anymore, you won't even be able to buy glue to fix your airplane when it shows up damaged in the box, or after you crash it.

I can't agree with this from my own experience.. the HK aircraft all turned up perfectly..  as per my previous post. serveral planes bought at local hobby shops were damaged in the box...

It is just my opinion, so take it for what you will, but for any of you that work, that earn a paycheck, more importantly, that might own a business, how does it make you feel when you lose out on work to asia, or even take asia out of the equation, how do you feel when you've invested large in your job/company, and know you do quality work, but you lose out on jobs because of the backyard guy doing mediocre work, under the table, offering to do jobs for less than your cost. Stings doesn't it, well, when you buy stuff from HK, that is what you're doing to the LHS.


Hobbyking has encouraged me to spend over $6000 at local hobby shops.. without Hobbyking it would have never happened


< Message edited by Rob2160 -- 10/25/2012 2:16 PM >


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RE: HOBBYKING - NEVER AGAIN!!!!!!!! - 10/25/2012 1:42 PM   
Rob2160



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quote:

ORIGINAL: do335a


quote:

ORIGINAL:
Also by way of example re value: they have a trainer which is a virtual clone of a very well known brand but which is better built and with far better fittings than the name brand.
Price? $74 against $229


This is real simple. Kindly show me the evidence of your claim so that I may believe.

Without being specifric as to what planes these are and what hardware they use, your unproved, anecdotal, subjective claim is just that. It needs proof to have validity. It lacks that when hding behind a wall of anonimity.


This is the Art Tech Spitfire that is sold in a Perth hobby shop for $349 PNP   http://www.art-tech.com/english/ArticleShow.asp?ArticleID=232

This is the HK Spitfire that sells for $69 - they are EXACTLY the same Product...     http://www.hobbyking.com/hobbyking/store/uh_viewItem.asp?idProduct=11243

$69 vs $349.. sorry.. its a no brainer...

It is an awesome fun little park flyer, mine has over 800 flights and is still going strong..  





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RE: HOBBYKING - NEVER AGAIN!!!!!!!! - 10/25/2012 2:04 PM   
Rob2160



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quote:

ORIGINAL: wallace.tharp
Interesting, I have been told by our club's, MKD, "most knowledgable dude," to never trust the orange rcvrs. As stated by me prior, I love the Turnigh Nanos, 5s, 5000 to be exact. I use a 60L Hacker with them in series and a Castle 120 hv, esc. 22 " pop. Killer power and duration. Mix and match eh? Those batteries are about $78 ea. Tower Hobby's nearest lipo that I have found is about $168. Economic sobriety? Not knocking Tower here at all, I buy lots from them and love their customer service. wallace.tharp


I like the MKD... every club has one..  I assume he has his reasons for saying never to trust the Orange RXs...

I have several futaba clone Orange RXs that are Every bit as good as the genuine futaba, for 1/3rd the price...

I personally range and vibration test each and every RX before trying it in an aircraft or helicopter... 

All the clones have passed the tests easily.. one of the genuine spektrum RX's failed and I never used. It went into the bin..

Anyway.. one of my Orange RXs from Hobbyking is on a 450 HK helicopter that has LOTS of vibration and I thrash it to the best of my ability every single flight (now over 500 on this heli)

the Orange RX is perfect.. it has never failed...

Here are some vids of those "untrustworthy Orange RXs" (incidently, this heli is 100% Hobbyking).



And here is some range testing with the Orange RX  it  works perfectly at 2.8 kilometers.... in my opinion and experience.. SUPER trustworthy...





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RE: HOBBYKING - NEVER AGAIN!!!!!!!! - 10/25/2012 2:54 PM   
topspin


 

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quote:

ORIGINAL: wallace.tharp

quote:

ORIGINAL: RacerPaul15

quote:

ORIGINAL: Sessholvlaru

A few of us at our club have gone so far as to suggest that our LHS stocks up on Hobby King batteries, motors, esc's and such and start re-selling them. I would happily pay $25 for a $15 li-po to support the LHS and not wait for shipping. Our suggestions met with laughter, but the LHS is still claiming poverty.

We all know the LHS's are hurting with all the direct-from-China stuff...why not just ride the wave?



A very good idea! A few of my friends began buying HK components from me when I had extras and were happy to pay a few more dollars for shipping and not having to wait 2 to 4 weeks for shipping to the US!

Also the components such as Orange receivers, Satelite recievers, servos, esc's and such were already tested and if any were N G  I took the burden of chucking them in the bin or sending back for credit.

In fact, I was encouraged to expand my efforts to stock and test parts for my mates and also have been offering them here in the classified section with some small success. Have a bit of a following of repeat buyers and all seem to be happy with the service!

I'm not taliking big time here... but some find it worth paying a few dollars for the guarantee and availability of having components on hand in days not weeks or months.

I have had no problem returning items for credit, yes it takes weeks and weeks for the credit to show but in the long haul you get something back for the 6 dollar item that costed 2 dollars to send back to China.

LHS types would do well to at least stock Lipo's and motors. There are online websites that mark up HK components for resale in the US... PM me for a few links to US vendors of HK components... And truth be told, besides my classifieds here on RCU, I have a website in progress to carry HK products underway. PM me if you are interested in the link as I don't want to be flamed for shameless promotion! LOL! 

Some products such as the new Gyro Stabilizer that HK claims is created in house cannot be found elswhere and have some merit... where else can you get a 3 axis gyro stabilyzer for around $15 plus freight??? ( well freight... t could be a problem).

I agree with previous posts... Foamies, electronic components, lipos and assorted doo dads are a good value from HK, Large items and higher priced stuff... not so much.

Regards
Paul


Interesting, I have been told by our club's, MKD, ''most knowledgable dude,'' to never trust the orange rcvrs. As stated by me prior, I love the Turnigh Nanos, 5s, 5000 to be exact. I use a 60L Hacker with them in series and a Castle 120 hv, esc. 22 '' pop. Killer power and duration. Mix and match eh? Those batteries are about $78 ea. Tower Hobby's nearest lipo that I have found is about $168. Economic sobriety? Not knocking Tower here at all, I buy lots from them and love their customer service. wallace.tharp



The so called Spektrum compatible Orange receivers are actually clones, yes clones. They use the same chips and identical ciruitry of the older DSM2 receivers. The problem with the Orange receivers is that the quality is very sketchy. There have been numerous reports of Orange receivers losing lock in mid flight causing a crash. Like anything from Hobby King you have to buy several to get a good one so is it really a deal? I personally know two guys who use the Orange receivers in a couple of cheap foamies and both say they would never put them in anything woth more than a hundred bucks. Can't argue with that.

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RE: HOBBYKING - NEVER AGAIN!!!!!!!! - 10/25/2012 3:08 PM   
Pepperpete



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I've got 4 of the orange receivers. They work fine but I'm in the same camp. I haven't had a problem but I wouldn't put them in anything except the fun fly foamies either. Just not worth the risk IMO.

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RE: HOBBYKING - NEVER AGAIN!!!!!!!! - 10/25/2012 5:15 PM   
Luchnia


 

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Rob, I like the fact that you are thorough in your testing. Good job.

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RE: HOBBYKING - NEVER AGAIN!!!!!!!! - 10/25/2012 5:47 PM   
powerjets


 

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amazing


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RE: HOBBYKING - NEVER AGAIN!!!!!!!! - 10/25/2012 5:47 PM   
Seamus OLeprosy



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quote:

ORIGINAL: Rob2160


quote:

ORIGINAL: do335a


quote:

ORIGINAL:
Also by way of example re value: they have a trainer which is a virtual clone of a very well known brand but which is better built and with far better fittings than the name brand.
Price? $74 against $229


This is real simple. Kindly show me the evidence of your claim so that I may believe.

Without being specifric as to what planes these are and what hardware they use, your unproved, anecdotal, subjective claim is just that. It needs proof to have validity. It lacks that when hding behind a wall of anonimity.


This is the Art Tech Spitfire that is sold in a Perth hobby shop for $349 PNP   http://www.art-tech.com/english/ArticleShow.asp?ArticleID=232

This is the HK Spitfire that sells for $69 - they are EXACTLY the same Product...     http://www.hobbyking.com/hobbyking/store/uh_viewItem.asp?idProduct=11243

$69 vs $349.. sorry.. its a no brainer...

It is an awesome fun little park flyer, mine has over 800 flights and is still going strong..  






Hey Rob here is mine I went without the wheels.Great plane




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RE: HOBBYKING - NEVER AGAIN!!!!!!!! - 10/25/2012 8:21 PM   
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be Ready to send the plane with your own shipping and you will not get that money back!
they might ask you if you want credit and when you have that credit it may not be there anymore.
Hobby Crucks!!! SuckS!!!

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RE: HOBBYKING - NEVER AGAIN!!!!!!!! - 10/25/2012 8:54 PM   
Seamus OLeprosy



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ORIGINAL: flazo

be Ready to send the plane with your own shipping and you will not get that money back!
they might ask you if you want credit and when you have that credit it may not be there anymore.
Hobby Crucks!!! SuckS!!!


Flaxo
You do know Tower require you to pay for the return shipping also?



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RE: HOBBYKING - NEVER AGAIN!!!!!!!! - 10/25/2012 9:54 PM   
Jame


 

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Threads like this I think are massive downside to this hobby, Marc S has made a series of very high quality products (I have a CAT in my Flash and almost everyone in our local club runs GBR Jet Cat's), he also spends alot of his time posting on this forum with informative manuals and build threads like his SkyGate Hawk Virtual Manual, Im no further toward buying a Skygate Hawk than I am to running for Prime Minister but I like to read his threads and see how one of the best builders in our country designs and makes things, but at times Ive got to wonder with responses like hes recieved on this thread, why would he even bother?? Hes been accused of expecting too much by wanting an item to arrive on his doorstep as advertised, un - damaged and useable, all the way through to wanting to degrade HK in order to advance his own business.

To say that just because an item is cheap, is a valid reason to accept it damaged and un - useable in my mind is rediculous, Ive bought several Lipo's from HK for my foamies and must admit theyre great, but whether they cost £15 or £150, that should never enter the equation, if the item isnt suitable for purpose on arrival, it should be dealt with by the company who sold it. You wouldnt accept it if you were to buy a £2000 composite airframe to find it damaged on arrival and the companies response be either...........a 12 month delay to respond / conclude or even worse say "well what do you expect us to do, theyre half the price of their BVM counterpart" (for example).

Dennis/Big Plumbs/VictoriaP/BillJohnson...........I dont even know who you are, but I bet Im not the only one who gets sick of seeing your poisonous posts on different peoples threads, at the end of the day, I love this hobby and thats all it is for most of us, a hobby, and Im in no way similar to some of the guys on here in respect of the amount of experience and money they have invested in their models, but I own an expensive model, a Comp ARF Flash.......its a toy plane.....be it a very expensive toy plane, its suppose to be a light hearted, fun and thrilling hobby/sport and Il be completely honest, its ruined at times for me by people like yourself. Why would you have a pop at another flyer unless they have instigated a situation, I dont wish to sound ignorant, as I dont know "madmodelman" but I recently saw him fly at Elvington over a weekend event, hes a very good flyer with an impressive collection of jets, he entertained me all weekend with his JL Viper and L39.

Dont understand why people will get so personal with others over a toy plane.

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RE: HOBBYKING - NEVER AGAIN!!!!!!!! - 10/26/2012 1:03 AM   
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Rob 2160: Your 173 post was right on. Nothing quite like real experience to back up your facts. Is true, I had one AR 6000 rx take a dump the other day on my beautiful PA, Extra-260. It is possible that I "Dumb Thumbed it," but I don't think so. Nothing seemed wrong after an inverted spin but ater a gentle recovery it just kept very slowly rolling and the nose would not come up. I had about 200 plus flights on it. I know I should have range checked it a little more often. I will try your advice on testing out the orange rx prior to use. One thing I do worry aboutwith the Chinese, they are known to have teams of people salvage computer parts from junked elecrtronics I sell them as new. The USAF whom I work for has had a few little problems with this. I was in Aus in 1987 and the wife and I just loved it! Regards, wallace.tharp

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RE: HOBBYKING - NEVER AGAIN!!!!!!!! - 10/26/2012 2:20 AM   
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I realized after placing the post I might offend some people. That's not what I wanted to do. Some people don't live anywhere near a hobby shop, having only Hobbyking or other online places as an option to purchase hobby suplies. I deal with people all the time that purchase from Hobbyking, their good people, and I can't blame them for buying cheaper to save a few bucks. On the other hand, purchasing batteries and other hobby items make it harder for local shops, like the one I work for to compete for sales. Ultimately this cause many hobby shops to close. Think about that the next time you visit a hobby shop and complain that there isn't one nearer you.

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RE: HOBBYKING - NEVER AGAIN!!!!!!!! - 10/26/2012 5:40 AM   
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Understand how you feel. I called China and they called me back a few nights later. They took care of me. This was before they had an American presence. I know it is frustrating try calling China I did and got results!

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RE: HOBBYKING - NEVER AGAIN!!!!!!!! - 10/26/2012 8:33 AM   
Rob2160



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quote:

ORIGINAL: topspin

Like anything from Hobby King you have to buy several to get a good one so is it really a deal? 


That is quite a generalization. . . Have you bought everything Hobbyking sells.?

Do you have specific examples to support that claim?

my experience is very different..  I have purchased over 400 individual items from HK and only 1 battery was DOA.

that is a 99.75% success rate with Hobbyking and far better than my Hobbyshop experiences which is around 90% good...







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RE: HOBBYKING - NEVER AGAIN!!!!!!!! - 10/26/2012 8:36 AM   
Rob2160



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quote:

ORIGINAL: Seamus OLeprosy

 I went without the wheels.Great plane





yes I took the wheels off mine a few months ago. It flies even better!



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RE: HOBBYKING - NEVER AGAIN!!!!!!!! - 10/26/2012 8:44 AM   
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Jame, appreciate your kind comments and glad the CAT's are popular

Honestly I was hoping for some advise or help, I expected all the 'normal junk' to appear but hopefully reading between the lines would provide some positive options. I was PM'd very soon after my original post with an offer of help so actually its done the trick, now its just turned into the normal debate and I hope it will move off into the archives very soon.

marcs


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RE: HOBBYKING - NEVER AGAIN!!!!!!!! - 10/26/2012 9:47 AM   
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Jame, thanks for the compliment, made an old man feel quite chuffed, especially when it came from a young "hot" Flash pilot, you ain't so bad yourself!

Hope you get it sorted Marc,


Regards,
Gary.

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RE: HOBBYKING - NEVER AGAIN!!!!!!!! - 10/26/2012 12:10 PM   
Seamus OLeprosy



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quote:

ORIGINAL: Rob2160


quote:

ORIGINAL: topspin

Like anything from Hobby King you have to buy several to get a good one so is it really a deal? 


That is quite a generalization. . . Have you bought everything Hobbyking sells.?

Do you have specific examples to support that claim?

my experience is very different..  I have purchased over 400 individual items from HK and only 1 battery was DOA.

that is a 99.75% success rate with Hobbyking and far better than my Hobbyshop experiences which is around 90% good...





Topspin  once told me the ASP engines HK sell are special lower quality version compared to the ones others retailers sell.
I fear his version of the truth may have a slight bias to it.



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RE: HOBBYKING - NEVER AGAIN!!!!!!!! - 10/26/2012 3:21 PM   
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I read carefully the online catalog & ordered two 2.4 Ghz modification sets (TX modules & Rcvrs) from Hobbyking.... neither set worked. Took modules & rcvrs to a well respected electronic tech who immediately declared them POS and told me to get my money back....I tried several times to contact someone at Hobbyking...No Dice !!!...Out of much frustration I put them in a cabinet drawer and forgot about them...Biggest waste of money, time and energy I've ever experienced....I will never purchase anything from Hobbyking again !!!! I've informed many modelers in my area and AMA District about Hobbyking's very inferior merchandise and service..

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RE: HOBBYKING - NEVER AGAIN!!!!!!!! - 10/26/2012 3:21 PM   
w0mbat



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From: Lake Havasu City, AZ, USA
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quote:

ORIGINAL: Rob2160

my experience is very different..  I have purchased over 400 individual items from HK and only 1 battery was DOA.




You got extremely luck then! We have been importing from China for a long time and everything we import has at least a 10% defect rate (and that's from the best manufacturers). I have tested some of the same products that Hobby King sells and the defect rate is very high on the testing samples. I would hate to see the actual production product! I very much doubt that Hobby King or other resellers are testing each product and doing any type of quality control.

Also, if you are buying defective items from your local hobby shop, then you should buy elsewhere because that shop is either selling untested junk in order to make an easy buck or they are not doing their job!


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(in reply to Rob2160)
       Post #: 173

RE: HOBBYKING - NEVER AGAIN!!!!!!!! - 10/26/2012 3:51 PM   
EKIMRIS


 

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quote:

ORIGINAL: BaldEagel

The problem is we live in a now society, when we want something and go to our local hobby shop they inevitably do not have it in stock, its so much easier to order it online and get it delivered the next day, this is a definitive need in our quest for instant gratification.

Mike


I wouldnt say they are all that bad, even I have never bought anything from them. Not out of my personal persuation, but out of the simple fact that they do not deliver to the country I am living at right now, China. There is a chinese version of Ebay, which I buy my supplies on, and I normally can get anything here. Hobbyking is still cheaper in most cases and I wonder whats the story behind it. That version of ebay here I like a lot more than Ebay, as they hold the funds by default in escrow, making sure you are happy with your goods before the seller receives.

I just wonder how all oversee the high shipping rates. Be that as it may, I am surely not happy to buy a turbine with a company that has no service staff on ground. And I mean service staff, a warehouse that lets you check goods is one thing, but you can be sure as ... that you wont find anyone in that warehouse that is up to date and aware of all products on sale - out of default.

And remember - those people that did take efforts in changing the products - the business -  did get paid off at the time. Hobbyking is virtually copying any good product. Just imagine what would happen to our pc-like smartphones if some bugger sold them at cost plus 30% at the most. We would be still using large and heavy brick phones. Development needs investment and that can only be available if the prior product did generate the funds necessary. Do not expect that hobbyking will have some groundbreaking new product coming along ever.

Besides of having a turbine shipped around the world for maintenance (and even the really to ones require that each 50 hours) and their surely shorter maintenance period, I just have a good laugh at even being mentioned. There are few people that can afford such a large sized model. Those who can are happy to spend extra money on things like landing gears that do have a brake or on redundant receiver systems. Or other things that they are happy to. Who is going to buy a Ferrari and then have a trailer hook installed?

Never mind, I dont give a ... about their turbines anyway, because they dont ship here.






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(in reply to BaldEagel)
       Post #: 174

RE: HOBBYKING - NEVER AGAIN!!!!!!!! - 10/26/2012 4:52 PM   
Tony Iannucelli


 

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I remember going to the hobby shop long before the internet and on-line markets, seeing what size spinner they had in stock, and then I'd go home and finish the nose of my plane. Almost every hobby shop I've ever been in, and there have been quite a few, need to charge more to make a profit or they won't be in business long. And they can't carry huge inventories. That's a business fact. But today, since about 1993, things have been quite different. In five minutes I can look at 50 different spinners from 6-8 manufacturers, order the color and size I want, generally not be required to pay sales taxes, sometimes free shipping, and have it at my door in a few days. Hobby shops just can't compete in that scenario. As many have said on here already, you can buy things from Hobby King if you don't need them in a hurry, you can buy excellent batteries, XT60 connectors, chargers, electronic gizmos, props, receivers, servos, spinners, heat shrink, ESCs, motors, etc, etc, get great bargains in the process, stuff that works, and come out way ahead. I don't need "customer service"; I need bargains, reliable products, good web pages, and good records. By the way, I'm on order #90 with Hobby King, and have been VERY happy as have all of my flying buddies. How do I know it's #90? They keep a record for me in my account with every product, all the dates, prices, etc., shipping times, and so on. Great CUSTOMER SERVICE right there if you ask me.

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(in reply to Joe 1320)
       Post #: 175

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