chris elliott
Posts: 52
Joined: 9/28/2003 From: ReadingBrks, UNITED KINGDOM Status: offline
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Skirtz, I'm in Europe. Your post was in the middle of the night. I don't care about your software enough to stay awake all night hoping that you might e-mail me - sorry. My message was "provoked" because you've attempted to pump software that doesn't work, doesn't have a helpfile and originally had a forum that only works after you've paid for the software. You're not the only company that does this, and my response to any of them is the same - get it working before launch, and get the support side sorted out because users that pay for software should expect a working product, and not to be implicitly asked to waste their time trying to get something to work that isn't robust. Here are the answers you're looking for:- 1. What controller do yoo(sic) have. 2. Do you see the controller on GT scerrn(sic) (GT is game pad tester utiliti(sic) that comes with ClearView) The icon name is GT and in(sic) on your desctop(sic). Yes the contoller(A Futaba interlink) is seen and works correctly on the GT screen 3. Do you see the ClearView splash screen The Clearview software gets as far as launching a no-graphic"loading" screen before crashing 4. Do you see 3d lanscape(sic) and helicopter after that Nope, as I say, it's dead and gone by then 5. What error message do you get. Nothing 6. What version of Windows do you run, what is your video card, how much memory do you have. Dual AMD 2.2Mhz processor, 2 GB main memory, 2Tbyte SCSI Raid Array, Win XP Pro with all service packs and Activex updates, 256MB 6800 Ultra graphics card(2 months old), rest 6 months old. Too old? Too slow? - I don't think so. Yep, one thing I can agree with you on is that the market will decide. It would be a first in my experience for buggy software with poor support to beat competition at any price(Unless you happen to be Microsoft, of course....) - but there's always a first time - who knows, yours might be the unique example. Cheers Chris Elliott (Not Criss Elliot)
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