rcplaincrazy
Posts: 78
Joined: 3/13/2003
From: Toughkenamon,
PA, USA
Status: offline
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I just recieved an email from Brian Hughes at ultra rc about my order looks like i was all nervous over nothing here is part of his reply
Thank you for your email, business, and support. Sorry for the delay in my response, I have been swamped with calls about the new Giles in addition to our dealer business.Currently, email is the best for of contact, I can respond much faster. I searched for your other emails, I am sorry if I missed it. Now, in regards to your comments, YES, I have received your order for the Giles. Thank you. I have your business address as the shipping address. I understand you will be away the beginning of July. At present, based on the feedback from our factory, I do not expect the first shipment of Giles to arrive until the second or third week in July. This shipment will be a small airshipment. The customers that pre-ordered and processed their orders through our internet site will have priority and ship first. Therefore, your will be amongst the first to receive the new Giles. After all processed orders are filled, we will start to fill all backorders / customers on our waiting list. We do not expect to receive our seafreight shipment until the end of July / beginning of August.
In closing, again, I apologize for the delay. I will contact you as soon as the Giles arrive and is ready to ship. Please do not hesitate to contact me with any additional comments or questions. Thank you for your support and patience and I look forward to speaking with you again soon.
Sincerely,
Ultra-RC
Brian Hughes
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RE: Ultra R/C Giles 202 UL 29% - 
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