combatman
Posts: 213
Joined: 12/23/2002 From: Palmyra,
NJ, USA Status: offline
|
Hey guys, A short while ago, I had posted my positive experiences with the Megatech Horsefly. It helped me learn to hover in all orientations very quickly. One calm day, I decided to take it outside for some less restricted flying. I attempted fast forward flight. Well, the blades and flybar all collided with one another, causing the blades to shatter, the flybar to break off and disappear, and the heli to crash. The crash cracked the canopy and broke the landing gear/battery box in 7 places. I called Megatech to complain about what happened. When I told Felix Santana of Megatech about this, he replied "Yeah, that will happen. This is a hover only machine". I told him that there is no warning in the instructions about this happening, and he replied again with "This is a hover only machine". I told him that I felt that Megatech should be responsible for providing the replacement parts, since there was no mention of this potentially destructive design limitation anywhere. Felix said he would only help me get the parts, but that I would have to pay for them. I then wrote an e-mail reiterating my contention, which is that since Megatech was aware of this problem, they should provide the parts to me, free of charge. I further suggested that they add a warning, either to the instructions, or include a slip of paper in the box, stating that fast forward flight could cause the blades and flybar to collide, and result in a crash. After all, there are warnings about using only their battery, and their charger, and there IS a slip of paper in the box showing proper blade replacement. Why not something about fast forward flight?? This was their response to my e-mail: "Read the current review in Model airplane news! It states that this is on of the best Helis to teach hovering and improve hovewring skills." Clearly, Megatech skirted the issue I raised. I never implied that the heli was a bad hovering ship. I consider that response to be pathetic, and unacceptable. I'd be embarassed to write something so brief, and irrelevant to the issue at hand. Why couldn't they warn the consumer of this problem too? Are we supposed to know that fast forward flight is not possible with a coax heli? Of course not. While many people charged that the Horsefly is a piece of crap, I disagree. I enjoyed flying it, and found it to be a good product. But, I now support the notion that Megatech is a piece of crap company by ignoring my complaints/suggestions. Shame on them!
|