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All Forums >> Radios, Batteries, Clubhouse and more >> RC Radios, Transmitters, Receivers, Servos, gyros >> Radio Manufacturer Direct Support >> Hitec/MultiPlex Radios- Ask Hitec Customer Service >> Hitec Servo Programmer...
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Hitec Servo Programmer... - 1/26/2006 3:25:42 AM   
Torqued-Up



Posts: 416
Joined: 7/29/2004
From: Houston, TX, USA
Status: offline 		What's the story on the zero availability of the Hitec Servo Programmer???

I am in dire need of one to setup the servos on a new airframe and can't find one anywhere... Even when I try to purchase one direct from the www.hitecrcd.com website...

When will these be available again???



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RE: Hitec Servo Programmer... - 1/26/2006 5:37:38 PM   
MikeMayberry



Posts: 2846
Joined: 1/15/2002
From: Poway, CA, USA
Status: offline 		They are due in early Feb. The delay is due to a new chip that is now being used since the old chip was discontinued by the manufacturer. We are very sorry for the delay; we're frustraited too.

mike.

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http://www.hitecrcd.com

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RE: Hitec Servo Programmer... - 1/26/2006 6:35:47 PM   
Torqued-Up



Posts: 416
Joined: 7/29/2004
From: Houston, TX, USA
Status: offline 		Thanks for the update Mike...

I was able to find one this morning...



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RE: Hitec Servo Programmer... - 1/27/2006 12:52:21 AM   
Nogyro



Posts: 1947
Joined: 11/30/2001
From: Puryear, TN, USA
Status: offline 		Where did you find one at? I've been wanting one for 6 mths...............

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RE: Hitec Servo Programmer... - 1/27/2006 3:27:27 AM   
Torqued-Up



Posts: 416
Joined: 7/29/2004
From: Houston, TX, USA
Status: offline 		If you click through the "Buy it Now" link on the www.hitecrcd.com website, it takes you to www.shopatron.com, which I assume is the retail aggregrator for hitec... I had to pay a little more than retail, but I got it...

After I had already committed to the purchase from shopatron, I found them in stock online at Balsa Products in New Jersey...

http://www.balsapr.com/view.asp?id=A0320107&pid=S216314

Google is a wonderful thing...



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RE: Hitec Servo Programmer... - 1/27/2006 12:58:27 PM   
Nogyro



Posts: 1947
Joined: 11/30/2001
From: Puryear, TN, USA
Status: offline 		Thanks!

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Frank

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RE: Hitec Servo Programmer... - 1/31/2006 1:58:33 PM   
Torqued-Up



Posts: 416
Joined: 7/29/2004
From: Houston, TX, USA
Status: offline 		Update:

After placing my order through Hitecs online aggregator, www.shopatron.com, creating an account, having to fax them a credit authorization, confirming via telephone that the order was being filled, having my credit card charged for the order, paying 20% over retail price, I am now informed that the item is on backorder...

What a bunch of crap...

Someone needs to get their **** together...

I ordered one from Balsa Products, URL listed above, paid retail price, no shipping charges and it will be here in 4 days...



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RE: Hitec Servo Programmer... - 1/31/2006 3:05:39 PM   
Nogyro



Posts: 1947
Joined: 11/30/2001
From: Puryear, TN, USA
Status: offline 		Torqued-Up

Never mind..........

< Message edited by Nogyro -- 1/31/2006 3:07:09 PM >

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Frank

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RE: Hitec Servo Programmer... - 1/31/2006 7:31:06 PM   
MikeMayberry



Posts: 2846
Joined: 1/15/2002
From: Poway, CA, USA
Status: offline 		FYI: Shopatron is not Hitec... it is a network of hobby dealers that have an opportunity to fill an order that comes through from our website (and many other manufacturers.) If one of the dealers has it in stock then they can fill it... I think it is a bad practice to take all the info and not to inform you first that the item would be backordered.

Mike.

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Hitec RCD Rep
http://www.hitecrcd.com

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RE: Hitec Servo Programmer... - 1/31/2006 9:05:09 PM   
Torqued-Up



Posts: 416
Joined: 7/29/2004
From: Houston, TX, USA
Status: offline 		Mike:

Sorry for the rant, but I was a little PO'd when I posted that...

I realize that Shopatron is not Hitec, but in the context of the conversation, they represent Hitec... So their shortcomings reflect on Hitec...

You're right, it's ludicrous to make a customer jump through all those hoops, then tell you the item is backordered... Especially AFTER they bill you...

Perhaps you should mention this to the marketting department at Hitec...



< Message edited by Torqued-Up -- 1/31/2006 9:07:12 PM >

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RE: Hitec Servo Programmer... - 2/1/2006 12:28:07 AM   
MikeMayberry



Posts: 2846
Joined: 1/15/2002
From: Poway, CA, USA
Status: offline 		I guess in that context, everyone that sells Hitec represents us. Unfortunatley only a small percentage are our actual customers and buy directly from us; most purchase through our distributor network.

Mike.

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Hitec RCD Rep
http://www.hitecrcd.com

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RE: Hitec Servo Programmer... - 2/1/2006 1:14:10 AM   
Torqued-Up



Posts: 416
Joined: 7/29/2004
From: Houston, TX, USA
Status: offline 		I guess I could have been more clear...

Shopatron is linked directly to the www.hitecrcd.com website... When you click on the "Buy It Now" link for the programmer on the Hitec website, it takes you to the shopatron website... The impression is that it is part of Hitec...

Nuff said... I found one in stock somewhere else and have it on order...

Thanks for the reply...



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Life is short, get your own...

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       Post #: 12

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