RE: Optic/Spectra Glitching

RE: Optic/Spectra Glitching
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All Forums >> Radios, Batteries, Clubhouse and more >> RC Radios, Transmitters, Receivers, Servos, gyros >> Radio Manufacturer Direct Support >> Hitec/MultiPlex Radios- Ask Hitec Customer Service >> RE: Optic/Spectra Glitching

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RE: Optic/Spectra Glitching - 8/21/2006 6:20:25 PM

Flying-Preacher

Posts: 27
Joined: 11/1/2005
From: Albuquerque, NM, USA
Status: offline

quote:

ORIGINAL: Toker41
Are these problems more so in the Optic 6, or are they just as common in the Eclipse 7?

I can't answer definitively as to the universe of users having this problem, but it seems from the posts in this thread alone that the problems appear equally in both transmitters. That is likely due to the fact that the same identical Spectra module is used in both transmitters. Further, it is not clear to me which of the production runs of Spectra modules prior to or after the "507" batch are experiencing this problem. It may be that only the modules produced within a certain time period are evidencing this phenomena.

Having said this, and observing no complaints from Optic/Eclipse users with single frequency RF modules, I now reverse my opinion that the problem is inside the transmitter unit itself - the problem appears to be isolated to either the Spectra module itself or the interface of the Spectra module with the transmitter unit. There are more questions than answers in evidence at this point.

Grace and peace,

Pastor Mike

(in reply to Toker41)

Post #: 26

RE: Optic/Spectra Glitching - 8/22/2006 3:47:41 AM

Crash9

Posts: 112
Joined: 2/15/2006
From: Lake Elsinore, CA, USA
Status: offline

I wish I would of looked here first when my Optic 6 started glitching. After visiting the Hitec forum and finding postings on this very same problem I took my TX and module back to Hitec this afternoon and dropped it off. Behind the counter where alot of packages coming and going. My Optic 6 started glitching a few weeks ago and alot of heli parts later I descovered that my TX was the cause. At first I thought no way is this awesome radio the problem, but I was wrong after trying another radio and NO glitching. I looked at the DX6 but there some bad reviews on it ,so I put my radio in the hands of the techs at Hitec and from what I hear they have great customer service. I believe that they should be replacing with new parts. Good luck to the crew at Hitec on this one. I still like there products.

I really like my Optic 6 and will use it again, But I do think they need to do a recall for safty reasons, somebody can be seriously injured or killed by a outta control heli or plane and blaming it on pilot error may not hold up in court now that the problem is public.

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(in reply to glenclif)

Post #: 27

RE: Optic/Spectra Glitching - 8/22/2006 1:58:44 PM

glenclif

Posts: 24
Joined: 10/30/2002
From: New Smyrna Beach, FL, USA
Status: offline

I agree on the recall.

When someone gets seriously hurt, or worse yet, killed because of a known issue with the Spectra, Hitec won't be able to hire enough lawyers in a lifetime to defend themselves. There are enough idiots in the world just looking for a way to start a lawsuit, I think Hitec has left themselves wide open. This is obviously not an isolated problem, it's well documented all over the internet.

(in reply to Crash9)

Post #: 28

RE: Optic/Spectra Glitching - 8/25/2006 10:56:21 PM

Flying-Preacher

Posts: 27
Joined: 11/1/2005
From: Albuquerque, NM, USA
Status: offline

Update:
After running ground tests ad infinitum/ad nauseum (or so it seemed), I finally took that deep breath and flew my plane. I had absolutely no problems whatsoever, and to all appearances things are back to "normal" as they existed when I first purchased my Eclipse 7-channel transmitter. I'm not at the comfort zone to where I'm throwing caution to the wind, but with time I'll probably regain that sense of utter confidence I once had.

Kudos again to Hitec Customer Service for the extremely short turn around time in servicing my transmitter and returning it to me. I do appreciate the world-class performance.

To Mike Mayberry: I appreciate your services on this thread. I do realize that the point of the spear in customer service can get a little hairy sometimes. You showed a remarkable calm and consistency in responding to our frustrations. I apologize for having 'vented' as I did. Keep up the good work!!

AND ... in departing, here is just a brief bit of scripture twisting with this quote for Glenn and Terry: "God has not given us a Spectra to fear, but of Power, and of fun, and of sound flying." (2 Tim. 1:7, twisted by me) The views and opinions ... blah, blah, blah [Previous disclaimer repeated]

Grace and peace,

Pastor Mike

(in reply to glenclif)

Post #: 29

RE: Optic/Spectra Glitching - 8/25/2006 11:24:27 PM

Crash9

Posts: 112
Joined: 2/15/2006
From: Lake Elsinore, CA, USA
Status: offline

Amen, Paster Mike. I just got my Optic 6 back today and all is well. Mine did come back with a older module case but i've tried everything to get it to glitch and nothing. I'm really happy with the fast turn around time at Hitec .I dropped mine off on Monday and it it was finished on Thursday in time for some flying this weekend. I will post back if I have any issues later.

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Post #: 30

RE: Optic/Spectra Glitching - 8/26/2006 6:25:19 AM

still4given

Posts: 441
Joined: 1/27/2006
From: Victorville, CA, USA
Status: offline

Hi Guys,

I am about to begin using my Optic 6 again. How else will I know if it is truly fixed? I have a few SPAD combat planes that are easily replaced should they crash so I will start with them. While I have really, really enjoyed flying glitch free using the DX6, I have missed some of the features that the Optic 6 offers that the DX6 doesn't.

It will be nice to know if it truly is the newer modules that are the problem. I must have a dozen or more, FM receivers to use with the Optic 6. If it is the newer modules, I can't for the life of me understand why Hitec is not recalling them and replacing them. Perhaps they don't know why they are failing, and only have a few of the older ones to give out. I sure hope someone doesn't get seriously hurt while they are figuring this out.

Blessings, Terry

_____________________________

Live simply. Love generously. Care deeply.
Speak kindly. Leave the rest to God

(in reply to Crash9)

Post #: 31

RE: Optic/Spectra Glitching - 8/26/2006 5:10:59 PM

glenclif

Posts: 24
Joined: 10/30/2002
From: New Smyrna Beach, FL, USA
Status: offline

It's good to hear that everyone has gotten their Optic 6 back and it's working well. I will try mine again tomorrow. I've only used it for one very short flight since the repair and return from Hitec.

I'm sure we will all be happy again when we know that our problem has finally been resolved.

(in reply to still4given)

Post #: 32

RE: Optic/Spectra Glitching - 9/1/2006 7:08:46 AM

Crash9

Posts: 112
Joined: 2/15/2006
From: Lake Elsinore, CA, USA
Status: offline

My Optic 6 still has no glitches

, but the tape fix Hitec did just made it harder to remove the module to change channels. After a few times the tape just gets ruined of corse, and then you got to re-tape it. Not a good fix at all....

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Post #: 33

RE: Optic/Spectra Glitching - 9/1/2006 7:51:53 AM

still4given

Posts: 441
Joined: 1/27/2006
From: Victorville, CA, USA
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I have to say that I don't believe that the tape is the answer. Side to side movement of only the thickness of a piece of electrical tape is very unlikely to be the cause when the pins actually penetrate almost 1/2" into the module. This has got to be caused by faulty modules. The only reason that I can see that Hitec is not recalling these modules is that they don't have a real "fix" for this problem other than replacing them with "older" modules and they must have a limited supply of older modules. They sent older modules back with mine and I can still fit a piece of tape on the side, so if they are actually larger than the newer modules, it is not by much, if at all. I sure hope no one get hurt before this is finally taken seriously enough to see a real fix for this problem.

Blessings, Terry

_____________________________

Live simply. Love generously. Care deeply.
Speak kindly. Leave the rest to God

(in reply to Crash9)

Post #: 34

RE: Optic/Spectra Glitching - 9/1/2006 11:06:28 PM

glenclif

Posts: 24
Joined: 10/30/2002
From: New Smyrna Beach, FL, USA
Status: offline

I've tried my Optic with several different planes now, and since coming back from service with a different module and with me doing the tape fix I haven't had any more glitches.

I personally don't mind the tape, as I don't change channels anyway, but I can see from a different perspective that the tape fix could be very annoying for someone who does.

(in reply to Toker41)

Post #: 35

RE: Optic/Spectra Glitching - 9/3/2006 4:40:19 PM

still4given

Posts: 441
Joined: 1/27/2006
From: Victorville, CA, USA
Status: offline

I tried out one of my Optic 6's this weekend in a Charger RC Shockwave Bipe. I flew it about 6 times and didn't experience any glitches. This is how it was when I first bought the radio. i guess time will tell if the glitching will start again after some time. I will continue to use them in some foamies to see if the problem returns. I opted against my original idea of using them in a combat plane. The foamies are a lot less dangerous should they go out of control.

Blessings, Terry

_____________________________

Live simply. Love generously. Care deeply.
Speak kindly. Leave the rest to God

(in reply to glenclif)

Post #: 36

RE: Optic/Spectra Glitching - 9/3/2006 9:43:16 PM

Crash9

Posts: 112
Joined: 2/15/2006
From: Lake Elsinore, CA, USA
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I was flying my planes on Sat morning and all was well until I started flying my Trex Heli and after 5min it started glitching I was about done with my Optic 6. But after spending time locating the glitch I descovered my CC35 ESC was the problem. I moved the ECS to the opposite end of the RX and it seemed to fix 90% of the glitching and after finding postings on the net from people having the same problem with the CC35.

In short, I'm DONE WITH 72MHZ, It has cost me countless hours of trouble shoting, web searching and Money, So hello DX6 2.4GHZ good by 72.

Now the only problem now that I have the DX6 is it's not as good (IMO) as the Optic 6 when it comes to controls and features . The DX6 also seems to lag when using CCPM controls and the TX body is kinda "toy-like".

So I decided I needed the best of both worlds by Spektrumizing the Optic 6 like done here. http://www.rcgroups.com/forums/showthread.php?t=489403
After spending the evening reading this thread all the way through and I'm sold and doing the Mod right now and it's even easier then I expected.

< Message edited by Crash9 -- 9/3/2006 9:46:42 PM >

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Post #: 37

RE: Optic/Spectra Glitching - 9/3/2006 9:55:06 PM

Crash9

Posts: 112
Joined: 2/15/2006
From: Lake Elsinore, CA, USA
Status: offline

My buddy here just was telling me I have $400 now invested in a radio that I needed to do mods to. My reply is I would of paid $400 for a 2.4ghz Optic 6. Esp. after all the glicthing Ive suffered with the 72MHZ.

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Post #: 38

RE: Optic/Spectra Glitching - 9/4/2006 2:41:24 AM

Crash9

Posts: 112
Joined: 2/15/2006
From: Lake Elsinore, CA, USA
Status: offline

I just completed my OpticDX6 mod and I am really happy with it. Took me 2 hours to complete. I did my wiring with servo plugs on the inside so I can swap the 2.4GHZ module back in forth from the DX6 to the Optic6. This allows me to put the radios back to there stock set up so I can still use the Optic 6 for 72mhz stuff I still fly until I can get more AR6000 RX.

The only problem I had was forgetting to put the RX servo's in place where a Hitec RX would be(ch1,ch2,etc) at first I had it set for the DX6.Once I got that handle I got in some flight time with my Trex and I love the fact I keep all my memory settings. :

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Post #: 39

RE: Optic/Spectra Glitching - 9/4/2006 2:13:35 PM

still4given

Posts: 441
Joined: 1/27/2006
From: Victorville, CA, USA
Status: offline

Wow Crash, that looks very appealing. I have two Optic and two DX6 radios. I may convert one of the Optic 6's to Spektrum. That would give me a buddy box for both setups. I may just do that today. I have to imagine that this mod will void the warrenty on both radios though. Oh well, fo a glitch free Optic 6 it will be worth it.

Blessings, Terry

_____________________________

Live simply. Love generously. Care deeply.
Speak kindly. Leave the rest to God

(in reply to Crash9)

Post #: 40

RE: Optic/Spectra Glitching - 9/4/2006 7:20:57 PM

mylamo

Posts: 359
Joined: 9/19/2003
From: Mission, TX, USA
Status: offline

I had another failure yesterday and now my Optic will
sit until