RE: WHAT'S WRONG WITH NITROPLANES.COM?  
View related threads: (in this forum | in all forums)

Tower Hobbies
Enter up to 4 keywords or Tower stock numbers
Logged in as Guest



Users viewing this topic: none
  Printable Version
       



All Forums >> RC Airplanes >> ARF or RTF >> NitroModels Support >> RE: WHAT'S WRONG WITH NITROPLANES.COM?
Page: <<   < prev  2 3 [4] 5 6 7 8 9 10 11   next >   >>  

Login
Message << Older Topic   Newer Topic >>
RE: WHAT'S WRONG WITH NITROPLANES.COM? - 11/9/2006 4:11:09 PM   
opjose



Posts: 5354
Joined: 11/26/2005
From: Poolesville, MD, USA
Status: offline
IMHO the NP ARF kits I've purchased have all been fine.

They are just not for beginners looking for a bargain airplane.

They have all flown great, but like any ARF need a little TLC before their first flights.

I'm not knocking Nitroplane's airplanes at all. Just be aware of what you are buying and you'll do fine.

There is NO reason to stay away from the N.P. ARFs once you have some experience.

I picked up the NP BipE which could be handled by a beginner with a tiny amount of guidance. It's an easy to assemble electric.



_____________________________

-
Build em'', fly em'', crash em'' and build more.

(in reply to pilot727)
       Post #: 76

RE: WHAT'S WRONG WITH NITROPLANES.COM? - 11/9/2006 4:39:02 PM   
pilot727


 

Posts: 651
Joined: 6/16/2006
From: Clearfield, UT, USA
Status: offline
Hey no doubt haha
I just not a good builder on top of that i have a disability that makes it hard for me but i have some great friends that help me with that, it is wonderful to have such a friend that would build a plane for you and not take or ask for anything, there are a few good pilots out there, he to could build any of them easily but i just feel that he is helping me this much if it is going to cause him problems im not going to do that and this guy can build anything it's just the inconveience is not right i will pay twenty more dollars for a good set of instructions and i dont care about the stuff that comes with it because i always use my own to make it easy for me i always use like the servo screws from central hobbies with the allen head, man what a difference to have good quality parts to work with it makes the difference to me when i make small repairs, i can do alot and i love working on them but if i am going to work on them im going to enjoy myself for ten dollars more, i am sure there planes are just fine and it is a great price, i really love watching some one building an airplane i mean a good builder, it's an art and amazing what you builders can do, you make it look so easy

(in reply to opjose)
       Post #: 77

RE: WHAT'S WRONG WITH NITROPLANES.COM? - 11/9/2006 6:03:33 PM   
LDM


 

Posts: 4843
Joined: 5/29/2003
From: Denver, PA,
Status: offline
As far as Nitro being the same company as Raidentech , I have said that all along . BUt.......... if you are going to buy you better buy under Nitro models on RCU . If you have a problem they care about there rep on RCU with all of us . Prior to that under Raidentech , egrand buy , Jadie , and other e-bay names (all the same company ) had the worse reputation on ebay for rc products in the world -that is the facts not fiction .
Nitro models is a smart business attempt to get the RCU customer back under a differant name with some management that actually cares about your satisfaction .
This would be like -Vmar/richmond rc who currently has one of the worse reps on RCU for ARFs , changeing names , operating about 50 miles from there current office and starting over

_____________________________

LDM

(in reply to pilot727)
       Post #: 78

RE: WHAT'S WRONG WITH NITROPLANES.COM? - 11/9/2006 7:05:37 PM   
pilot727


 

Posts: 651
Joined: 6/16/2006
From: Clearfield, UT, USA
Status: offline
Thanks guy's
Good point and well taken i had no idea about none of this until i started comming to rcu

(in reply to LDM)
       Post #: 79

RE: WHAT'S WRONG WITH NITROPLANES.COM? - 11/9/2006 8:33:23 PM   
opjose



Posts: 5354
Joined: 11/26/2005
From: Poolesville, MD, USA
Status: offline

quote:

ORIGINAL: LDM

Nitro models is a smart business attempt to get the RCU customer back under a differant name with some management that actually cares about your satisfaction .


Nitromodels/Nitroplanes has been around for a while AFAIK, but your point is right.

Hopefully they may improve things and get rid of the bad press.

It's always nice to have a lower priced alternative.



_____________________________

-
Build em'', fly em'', crash em'' and build more.

(in reply to LDM)
       Post #: 80

RE: WHAT'S WRONG WITH NITROPLANES.COM? - 11/9/2006 10:43:56 PM   
LDM


 

Posts: 4843
Joined: 5/29/2003
From: Denver, PA,
Status: offline
I know (you are correct opjose ) that one of there ebay names was actually nitro models , but I did not see a change in there customer servace until we started complaning about Raidentach on RCU .Once they started offering deals ect to RCU members they attempted to get there act together .
I still think that RCU voice keeps them in line

_____________________________

LDM

(in reply to opjose)
       Post #: 81

RE: WHAT'S WRONG WITH NITROPLANES.COM? - 11/10/2006 12:18:47 AM   
opjose



Posts: 5354
Joined: 11/26/2005
From: Poolesville, MD, USA
Status: offline
Yes.

It's easy to ignore a single complaint.

It's hard to ignore a board that is probably responsible for directing a LOT of traffic your way... probably more so than any advertising they do.



_____________________________

-
Build em'', fly em'', crash em'' and build more.

(in reply to LDM)
       Post #: 82

RE: WHAT'S WRONG WITH NITROPLANES.COM? - 11/10/2006 12:26:02 AM   
GotSky


 

Posts: 224
Joined: 10/17/2005
From: Castaic, CA, USA
Status: offline
NITROSTAFF1
Are you still around, I see you have not answered any questions since 10/30/06. Please let me know about the yak 52 parts per my question.
Thank you

(in reply to GotSky)
       Post #: 83

RE: WHAT'S WRONG WITH NITROPLANES.COM? - 11/10/2006 1:00:21 AM   
pilot727


 

Posts: 651
Joined: 6/16/2006
From: Clearfield, UT, USA
Status: offline
When the phone line's stop ringing they will get a new manerger in there, AGAIN i dont care who you are when your in business and loosing the custermers they are loosing and again people are going to still buy there product but so many more are not

(in reply to GotSky)
       Post #: 84

RE: WHAT'S WRONG WITH NITROPLANES.COM? - 11/10/2006 5:35:23 PM   
mr ez


 

Posts: 3
Joined: 2/12/2006
From: anchorage , AK, USA
Status: offline
well a buddy of mine orderd one of the long ez s and ill tell ya i was impressed the quality of workmanship and the covering and the price the only complaint i see needs fixing is the instruction book and product knowlage of there plane s and motor selection if the 52 is ennough to just fly streaght and level flight or is it at full potenchell of climbs rolls loops
i also work at a place where we get a lot of ups fed x shipping and the price is about right
all and all it is a nice arf

(in reply to Ken Bryant)
       Post #: 85

RE: WHAT'S WRONG WITH NITROPLANES.COM? - 11/10/2006 6:57:43 PM   
opjose



Posts: 5354
Joined: 11/26/2005
From: Poolesville, MD, USA
Status: offline
Yeah... the shipping costs could be less, but they are not outrageous... like some ebay listings...

$2.00 for an item, 120.00 for shipping? Huh?



_____________________________

-
Build em'', fly em'', crash em'' and build more.

(in reply to mr ez)
       Post #: 86

RE: WHAT'S WRONG WITH NITROPLANES.COM? - 11/10/2006 7:15:20 PM   
pilot727


 

Posts: 651
Joined: 6/16/2006
From: Clearfield, UT, USA
Status: offline
My friend also bought one from the a giles 202 and he is a great builder and he said it was of good quality also and i have seen it and it is a beautiful plane but then again he does not need the instructions but he did say that it would help alot on certain thing, it was a very beautiful plane and it flies nice also

(in reply to opjose)
       Post #: 87

RE: WHAT'S WRONG WITH NITROPLANES.COM? - 11/11/2006 9:29:25 AM   
nitroplanes


 

Posts: 47
Joined: 7/11/2005
From: s el monte, AB, USA
Status: offline

quote:

ORIGINAL: GotSky

NITROSTAFF1
Are you still around, I see you have not answered any questions since 10/30/06. Please let me know about the yak 52 parts per my question.
Thank you


I did answer your question somewhere in your other threads....the Yak is not in...the parts you see online are still the old stuffs...so it makes no sense for you to get it now...all the reinforced parts won't be in till around december 12th

(in reply to GotSky)
       Post #: 88

RE: WHAT'S WRONG WITH NITROPLANES.COM? - 11/11/2006 9:42:04 AM   
nitroplanes


 

Posts: 47
Joined: 7/11/2005
From: s el monte, AB, USA
Status: offline

quote:

ORIGINAL: LDM

This is a simple one to fix -pics need to match the plane , the P47 -you click on it and it does not match the plane , and the P40 color scheme is off as you scroll down , what color is it ? , Do you make your own versions of the 73" p40 or do you have the CMP or both ?
Seems like one of yours is brown on Tan and another is green on gray in the 73"size ,The brown on tan looks like a willshobby versions , can you let me know please .

I have had the 60 " size P40 very nice plane originally released by hobby people as Sportman avaition in a very ugly scheme , yours is much better but I wish you left the retracts off added the proper rails for rotating gear and allowed the purchaser to add rotating gear , the P51 style gear kills this otherwise very nice looking plane .


Hi, I noticed all your concerns with the pictures and we have never purposely attempted to fool anyone with the wrong pictures...the P40 pictures you saw are exactly how the airplane should look like when it's built (100% sure)...over the history, we only had a few planes that the manufacturer updated without telling us but it was just some small details (like different decals)...the plane, size, specs and everything remain true....anyway, we always do our best to clean out the bugs when there's complaint....so no worry on your side...and can you explain about the P51 again? I don't really get what you trying to tell me

(in reply to LDM)
       Post #: 89

RE: WHAT'S WRONG WITH NITROPLANES.COM? - 11/11/2006 10:10:22 AM   
nitroplanes


 

Posts: 47
Joined: 7/11/2005
From: s el monte, AB, USA
Status: offline

quote:

ORIGINAL: flyermt

A lack of response! I've bought 2 of your airplanes and have been generally pleased with
the value. Kit components are sometimes useless. I received 2 right hand gear legs in one kit and the tailwheel wire was not long enough to extend up to the rudder. Okay, I made all
new stuff. BUT, the last model I received (the 40 size Zero did not include aa assembly manual. Now, I am an experienced modeler and can figure most things out, but I need to
have an idea of what the designer intended. You know, such things as cowel location and
mounting intent. The CG location would be nice.
I received this kit over a week ago and have stopped building it while waiting for some meager response from Nitro about providing me with a manual,,(yes, I know they stink)
but still, they give us some hints.
I had in mind to put a 4 airplane package together for xmas and put a call through to see
if I might save anything on shipping. No response.
I cannot deal with a company that provides absolutly zero customer service.
I know you've got a container load of planes coming in at the end of the month. Merry Xmas,
keep 'em!
Marshall(a dissatisfied customer)Thorpe

This is not a flame! I like your planes. I hate your service!


Hi, can you PM me your order# so I can do some follow up on your case...to be honest iwth you, our business model for nitroplanes.com is to supply what the consumers want at an affordable price...the only thing that we lack is technical service but we do our best to provide the best customer service possible...I have to admit i'm pretty embarrassed myself sometimes when there are technical stuffs that we cannot answer and we have to forward the questions to mfg or some good flying friends around RCU....We've talked and talked and talked with the mfg to ask them to fix the manuals and add more informations, and they have been telling us that they will improve...i don't know...but I guess the guy that writes all the manuals is too expert in this field that he doesnt think for many people below his knowledge ...u know, like two textbooks on the same subject but there may be one that is harder to comprehend compared to the other....but no worry my friends...while we still lack technical service, we still got RCunivere.com and there are so many bright people here like Opjose and alot more that have super knowledge in this field...basically from what i see, whenever someone post a question here, it'll be answered fairly quick!...and we've found alot of bright people to review our airplanes now...so basically you'll see tons of reviews next year...we hv the bobcat reviews on modelairplanes, UAV, skymaster, and a guy from RC jet will be doing tons of review for us too...so it's all good!

(in reply to flyermt)
       Post #: 90

RE: WHAT'S WRONG WITH NITROPLANES.COM? - 11/11/2006 10:26:48 AM   
LDM


 

Posts: 4843
Joined: 5/29/2003
From: Denver, PA,
Status: offline
Nitro guy thanks for the responce , My point on the P40 -64" size is that its a very cool plane , but the gear is set up to retract like a P51 , look at the Pics . I purchased this same plane from Hobby People under the sportman avaition brand a few years back . I think you have a winner , great outline , nice shark mounth ect , but offer rotating gear or simply allow for rotating gear and you have a very nice P40 .

Also will you consider some F14 or F16 jets props .We only have one choice at this time -Vmar /Richmond Rc and they go for over $349 plus shipping . You guys would clean up in that area with a nice looking F14 or F18 .

Cermark also make a great prop plane but its $399

_____________________________

LDM

(in reply to nitroplanes)