RE: New HFP-10 Programmer will not Reset 5645  
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All Forums >> Radios, Batteries, Clubhouse and more >> RC Radios, Transmitters, Receivers, Servos, gyros >> Radio Manufacturer Direct Support >> Hitec/MultiPlex Radios- Ask Hitec Customer Service >> RE: New HFP-10 Programmer will not Reset 5645
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RE: New HFP-10 Programmer will not Reset 5645 - 2/16/2007 2:26:51 PM   
STG



Posts: 3498
Joined: 7/3/2003
From: New Richmond, WI, USA
Status: offline
quote:

ORIGINAL: toprudder

STG,

Don't feel bad, I have a brand new unit with exactly the same symptoms as yours.

The version number does not flash on the display during power up.

There is a sticker with 06.10 on the end of the programmer.

I have tried multiple brand new 5955 and 5985 servos plugged directly into the programmer. I can operate the servos manually with no problem, so I know it is not a bad connection to the servo.

The reset goes to "search.." for a couple of seconds, then blank for a split second, then back to the ">program reset". I never get to any other screen for pressing "up/L" "DN/R" or the "success" display.

The cw/ccw function does exactly as you described - cycles back to the original display. I can plug the servo in or not, it acts the same either way. It acts like a bad connection, but if that were the case then I would not be able to operate the servo manually.

The instructions that came with mine differ from the manual that can be downloaded from the HitecRCD website. Under the Program Reset function, steps C and D are covered with a sticker, with a new step C (and no step D) which reads:

"C. After completion the screen will read "success". Now the servo is set to the exact setting it had when it was new."

The difference is that the old step C is gone, which says the servo will cycle to both extremes. Guess a few people broke some linkages while resetting their servos. ;-)

It sounds to me like Hitec shipped some defective units. Makes me wonder about their quality control, and I just bought 10 of their digital servos, too. Hmmm.

I'm not really worried, a couple of guys in the club have had good service from Hitec. This is just going to set me back a little, timewise.

Bob R.



Funny, you should post. I was going to give an update. I sent the programmer to Hitec service and they did take very good care of me. I just got the programmer back and have only had time to reset a servo and it works just as it should.

This is not the fist time I received first class service from H.T. & so I have confidence Hitec.

I like Hitec products and plan to continue to purchase them.








< Message edited by STG -- 2/16/2007 7:39:58 PM >

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       Post #: 26

RE: New HFP-10 Programmer will not Reset 5645 - 2/16/2007 7:20:55 PM   
skydiver



Posts: 107
Joined: 12/4/2003
From: Gahanna, OH, USA
Status: offline 		After a four week wait, I got mine back Wednesday. It wasn't the one I sent in, it was a new unit. It works OK. I think they had some defective testers as you mentioned.

Had to spend an additional six bucks to send in the defective one.

(in reply to toprudder)
       Post #: 27

RE: New HFP-10 Programmer will not Reset 5645 - 2/19/2007 10:20:08 PM   
Josey Wales



Posts: 4612
Joined: 7/27/2003
From: **, NJ, USA
Status: offline 		Hmm..I may have the same problem although my programmer was purchased a month ago and I have successfully programmed 10 5955's..today i tried to program a new 6965 and the programmer doesn't work with it...

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Joe
I''''m a magician, every day I turn into my driveway.

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       Post #: 28

RE: New HFP-10 Programmer will not Reset 5645 - 2/19/2007 11:12:56 PM   
skydiver



Posts: 107
Joined: 12/4/2003
From: Gahanna, OH, USA
Status: offline 		Mine works OK with 5945 and 5965. Sorry, don't have any 6965's I think a return is probably best. Hope you don't have to wait too long. I also have a sticker 06.10 on the end. Haven't seen any servos with a version sticker on the case.

(in reply to Josey Wales)
       Post #: 29

RE: New HFP-10 Programmer will not Reset 5645 - 2/19/2007 11:28:03 PM   
Josey Wales



Posts: 4612
Joined: 7/27/2003
From: **, NJ, USA
Status: offline 		Well Im going to keep it until I finish programming the 5955's for my new Yak then I guess Ill send it in...the 6965 is for the throttle, I can work around that...

The 6965 is v 1.03 but the new programmers are supposed to be able to program them..Im sure Hitec will take care if it..

< Message edited by Josey Wales -- 2/20/2007 12:00:47 AM >

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Joe
I''''m a magician, every day I turn into my driveway.

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       Post #: 30

RE: New HFP-10 Programmer will not Reset 5645 - 2/20/2007 12:47:23 AM   
STG



Posts: 3498
Joined: 7/3/2003
From: New Richmond, WI, USA
Status: offline
quote:

ORIGINAL: Josey Wales
The 6965 is v 1.03 but the new programmers are supposed to be able to program them..Im sure Hitec will take care if it..


As far as I understand, when you reset the servo with the programmer it updates the servo to the version on the programmer.

I have herd that the programmer needs to be fully charged to act correctly.

I have now used the programmer to set travel and reverse travel and it is a little erratic--for instance, it took 4 tries to reset the servo ect. I guess I am OK with this as long as I can get what I want accomplished--I would not like it if I had to work with the programmer often.





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       Post #: 31

RE: New HFP-10 Programmer will not Reset 5645 - 2/20/2007 12:49:29 AM   
Josey Wales



Posts: 4612
Joined: 7/27/2003
From: **, NJ, USA
Status: offline
quote:

ORIGINAL: STG

I have herd that the programmer needs to be fully charged to act correctly.



Hmm..mine hasnt been charged in a long time..maybe thats the problem..its worth a try anyway..Thanks

edit--programmer is fully charged and still the same thing...I was hoping that was the cause of the problem but I guess not..

< Message edited by Josey Wales -- 2/20/2007 1:35:53 AM >

_____________________________

Joe
I''''m a magician, every day I turn into my driveway.

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       Post #: 32

RE: New HFP-10 Programmer will not Reset 5645 - 3/17/2007 3:50:01 AM   
STG



Posts: 3498
Joined: 7/3/2003
From: New Richmond, WI, USA
Status: offline
quote:

ORIGINAL: STG
I have now used the programmer to set travel and reverse travel and it is a little erratic--for instance, it took 4 tries to reset the servo ect. I guess I am OK with this as long as I can get what I want accomplished--I would not like it if I had to work with the programmer often.



I have now used the programmer more and it has been very inconsistent. I have two V1.03 5625's that are now locked up after running them thru the reset mode. I see the instructions say:


"on early production Hitec digital servos, it will
lock to one side and appear to die when the reset function is used.
If this does happen, unplug the servo from the programmer and
manually twist the servo horn to the approximate "center point
of travel". This will reset the servo and is ready to program."

This does not work for me and I now have 2 digital servos that have gone dead thru a reset.

Looks like it needs to go back--hope the servos are OK?

_____________________________

Good Flying to you!
See Blog for RCU Video's

(in reply to STG)
       Post #: 33

RE: New HFP-10 Programmer will not Reset 5645 - 3/17/2007 7:00:27 PM   
toprudder


 

Posts: 167
Joined: 10/4/2005
From: Raleigh, NC, USA
Status: offline 		Well, I am still waiting on the programmer to come back from Hitec. Now it looks like I may have more fun in store for me when it comes back.

(in reply to STG)
       Post #: 34

RE: New HFP-10 Programmer will not Reset 5645 - 3/18/2007 1:50:22 AM   
mglavin



Posts: 5200
Joined: 11/29/2001
From: Elverta, CA, USA
Status: offline 		Those that are having problems should return their Programmers to Hitec Service. We have realizied a number of Programmers with fautly IC's... The repairs are free, simply send the unit to Service.

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Hitec * Multiplex Field Representative

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       Post #: 35

RE: New HFP-10 Programmer will not Reset 5645 - 3/18/2007 2:46:06 AM   
toprudder


 

Posts: 167
Joined: 10/4/2005
From: Raleigh, NC, USA
Status: offline 		What is the turnaround time?

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       Post #: 36

RE: New HFP-10 Programmer will not Reset 5645 - 3/18/2007 3:14:02 AM   
mglavin



Posts: 5200
Joined: 11/29/2001
From: Elverta, CA, USA
Status: offline 		Hitec Service endeavors to offer turn arounds in 2 weeks or less, typically 1 week is the norm, but parts availability is a problem sometimes….

_____________________________

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Hitec * Multiplex Field Representative

(in reply to toprudder)
       Post #: 37

RE: New HFP-10 Programmer will not Reset 5645 - 3/18/2007 3:03:00 PM   
toprudder


 

Posts: 167
Joined: 10/4/2005
From: Raleigh, NC, USA
Status: offline
quote:

ORIGINAL: mglavin
Hitec Service endeavors to offer turn arounds in 2 weeks or less, typically 1 week is the norm, but parts availability is a problem sometimes….

Well, that is a little better than the postcard I got from Hitec saying "average turnaround is 2-3 weeks". They received it on 3-5-07.

I'm glad that they are taking care of repairing it. Luckily I have a friend that I can borrow his programmer when I need it.

Bob R.

(in reply to mglavin)
       Post #: 38

RE: New HFP-10 Programmer will not Reset 5645 - 3/19/2007 7:18:17 AM   
strulag



Posts: 409
Joined: 12/2/2004
From: Vancouver, WA, USA
Status: offline 		Well I just got my programmer too and I have the exact same symptoms as STG and toprudder. I guess I have to send it in to Hitech Service. It looks like there is a few that act the same.

P.S. What's the IC?

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2007 Resolutions: Do more flying then fixing, Have a plane last at least one season.

(in reply to toprudder)
       Post #: 39

RE: New HFP-10 Programmer will not Reset 5645 - 3/21/2007 2:08:29 PM   
mglavin



Posts: 5200
Joined: 11/29/2001
From: Elverta, CA, USA
Status: offline 		IC = integrated circuit

A monolithic integrated circuit (also known as IC, microcircuit, microchip, silicon chip, computer chip or chip) is a miniaturized electronic circuit (consisting mainly of semiconductor devices, as well as passive components) that has been manufactured in the surface of a thin substrate of semiconductor material.

A hybrid integrated circuit is a miniaturized electronic circuit constructed of individual semiconductor devices, as well as passive components, bonded to a substrate or circuit board.

_____________________________

Michael Glavin
RCU Community Moderator
Hitec * Multiplex Field Representative

(in reply to strulag)