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RE: O'Brien Hobby experience - 3/27/2008 2:36:58 PM   
Dr Crash


 

Posts: 70
Joined: 2/4/2006
From: New Delhi, INDIA
Status: offline 		Hi Guys








My card company has filed a dispute -- finally...


I sent a mail to Doug to tell him Im doing soa nd waited for a response so he settles without all this...

But as usual no reply ... I have given my card company link to this thread and also a lof of emails which he did not respond to...

I hope things work ot for all of us and Doug as well...

Cheers
S

(in reply to forus)
       Post #: 376

RE: O'Brien Hobby experience - 3/27/2008 4:17:05 PM   
forus



Posts: 207
Joined: 1/17/2003
From: Stockholm, AR,
Status: offline 		My cc company has also been in contact with Doug. When I contacted Doug again he answered as follows:

Hello,

Excuse me, but i have already received a debit ( a chargeback ) for your
order.


The money should already be back on your credit card. The money was
debiteb from
my bank account a week ago. Apparently you already filed a dispute,
therefore not
leaving me the option to refund the money myself.

DOUG

This is 3 weeks ago and neither I or my bank has seen any money...... WHAT A SURPRISE......

(in reply to Dr Crash)
       Post #: 377

RE: O'Brien Hobby experience - 3/27/2008 7:04:09 PM   
mcmike


 

Posts: 582
Joined: 2/19/2002
From: pekin, IL, USA
Status: offline
quote:

ORIGINAL: forus

My cc company has also been in contact with Doug. When I contacted Doug again he answered as follows:

Hello,

Excuse me, but i have already received a debit ( a chargeback ) for your
order.


The money should already be back on your credit card. The money was
debiteb from
my bank account a week ago. Apparently you already filed a dispute,
therefore not
leaving me the option to refund the money myself.

DOUG

This is 3 weeks ago and neither I or my bank has seen any money...... WHAT A SURPRISE......



That's curiously close to the story I heard a year ago, only he asked me NOT to file a dispute with my CC. I went ahead, and was refunded the charge. I asked the bank later if they were ever contacted by o'briens, and was told no, no one from o'briens ever contacted them. And that charge that I had to dispute, was a SECOND CHARGE TO MY CARD FOR ALMOST $500. Talk about Ponzi! Watch 'em close after they get the CC number, just to make sure they don't charge you twice!


_____________________________

Real airplanes have 2 wings and round engines!

(in reply to forus)
       Post #: 378

RE: O'Brien Hobby experience - 4/2/2008 5:16:40 PM   
jbarnes


 

Posts: 488
Joined: 1/13/2006
From: Mead, CO, USA
Status: offline 		Wish I would have found this thread BEFORE I placed my order. I placed a order on the 6th of March for four servos, no contact from Obrien but of course my CC was charged.

_____________________________

Longmont Aircraft Modelers Association
Longmont, CO visit our site at www.lamarcclub.com

(in reply to mcmike)
       Post #: 379

RE: O'Brien Hobby experience - 4/2/2008 6:08:07 PM   
FlyingGreg



Posts: 582
Joined: 1/21/2002
From: West Chester, OH, USA
Status: offline 		I used Pay Pal for my purchase. They were no help at all and I was wishing I had used Visa. But now I see what bad things happen to guys trying to use CC. Finally got my order but had to work my butt off getting it.

_____________________________

...nothing in moderation...

(in reply to jbarnes)
       Post #: 380

RE: O'Brien Hobby experience - 4/2/2008 9:20:49 PM   
forus



Posts: 207
Joined: 1/17/2003
From: Stockholm, AR,
Status: offline 		It is so sad that so many have to experience this merchant. I have tried to use the "Yahoo Shopping buyer protection program" to get my $1480 back. The service they provide is worth nothing as they just answer by sending me a link to their help pages (happened 5-6 times)... I have begged them to understand that I have gone through the process that they describe and now need a claim form to send to their claims agent. This they fail to understand.... My bank will give me a feedback on status on their process soon. If it is negative I will use FBI.

(in reply to FlyingGreg)
       Post #: 381

RE: O'Brien Hobby experience - 4/2/2008 11:51:24 PM   
Robotech



Posts: 986
Joined: 1/17/2002
From: Pine Bluff, AR,
Status: offline 		Or go to O'brien's and deliver a $1480 can of whupazz.

(in reply to forus)
       Post #: 382

RE: O'Brien Hobby experience - 4/9/2008 11:53:10 PM   
Piranha2


 

Posts: 100
Joined: 9/29/2007
From: Walpole, MA, USA
Status: offline 		I wish I had ordered from a more reputable merchant.

(in reply to Robotech)
       Post #: 383

RE: O'Brien Hobby experience - 4/11/2008 2:52:48 AM   
toecutter1967


 

Posts: 13
Joined: 2/7/2005
From: stamford, CT, USA
Status: offline 		My truck showed up today! they said they would start shipping on March 31 so I guess 10 days was ok. Only problem is not email contact at all and no tracking # I really did not know if it was shipped out or not until it just showed up.

T

(in reply to Piranha2)
       Post #: 384

RE: O'Brien Hobby experience - 4/11/2008 3:07:13 AM   
Desert Toad



Posts: 252
Joined: 11/6/2002
From: Lovelock, NV, USA
Status: offline 		Sounds like you are one of the few that can consider yourself lucky!

(in reply to toecutter1967)
       Post #: 385

RE: O'Brien Hobby experience - 4/11/2008 6:48:58 AM   
Camco


 

Posts: 5
Joined: 1/23/2008
From: Langeskov, DENMARK
Status: offline 		Just my word

(in reply to Desert Toad)
       Post #: 386

RE: O'Brien Hobby experience - 4/11/2008 4:30:05 PM   
forus



Posts: 207
Joined: 1/17/2003
From: Stockholm, AR,
Status: offline 		definitely must be one of the few exceptions......

(in reply to Camco)
       Post #: 387

RE: O'Brien Hobby experience - 4/11/2008 9:19:54 PM   
bigbuster


 

Posts: 127
Joined: 7/15/2002
From: AE, USA
Status: offline 		Jeez, I wish I had read this before I ordered and not only once I went back for more before I got the first order. Well, I placed an order for some servos on 21 Jan. 08. Then again on 15 feb,`I thought nothing of the time it had taken because I had ordered from before and it took a while. In the beginning they were answering my emails and telling me that it was shipped and i should have the package anytime now. Now I get no answers and no one answers the phone. Now I am wondering if I am out of my money about $500.00.


I sure hope they make good on my order
Jeff

(in reply to forus)
       Post #: 388

RE: O'Brien Hobby experience - 4/11/2008 11:37:47 PM   
mcmike


 

Posts: 582
Joined: 2/19/2002
From: pekin, IL, USA
Status: offline 		just did a bit of searching online with BBB. found this page

http://concord.bbb.org/WWWRoot/Report.aspx?site=104&bbb=0051&firm=92014484

and

http://concord.bbb.org/WWWRoot/Report.aspx?site=104&bbb=0051&firm=92014484

and curiously, under a different name and number, but with a 'familiar' name and address

http://concord.bbb.org/WWWRoot/Report.aspx?site=104&bbb=0051&firm=92009520

I'd say they're lucky to be as high as 'unsatisfactory'!

Good luck on getting anything if you've ordered from this crook.

_____________________________

Real airplanes have 2 wings and round engines!

(in reply to bigbuster)
       Post #: 389

RE: O'Brien Hobby experience - 4/13/2008 4:58:19 AM   
blwj


 

Posts: 33
Joined: 6/27/2002
From: CYPRESS, TX,
Status: offline 		My order was placed and the funds withdrawn 3/29/08 and still have nothing. Have sent several emails with no reply. Have called the past 5 days to the number on their web site and no answer. Wish I would have seen this post prior to ordering from them.I would have rather paid a little more and received my servos by now.

(in reply to mcmike)