RE: O'Brien Hobby experience  
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RE: O'Brien Hobby experience - 5/8/2007 6:46:42 PM   
mcmike


 

Posts: 560
Joined: 2/19/2002
From: pekin, IL, USA
Status: offline 		USPS... just gotta remember "They're from the Government, and they're here to help you!"

On a follow-up, I'm in the process of working out a deal with O'briens to trade the servo they sent me by error for a programmer. Sent him an email this morning asking whether the Programmers were in stock yet, and got an answer within 10 minutes. Looks like things may be improving there.

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Real airplanes have 2 wings and round engines!

(in reply to FlyingGreg)
       Post #: 51

RE: O'Brien Hobby experience - 5/17/2007 7:27:44 PM   
jwest21


 

Posts: 22
Joined: 5/17/2007
From: , PA, USA
Status: offline 		I must be one of the 4 unresolved cases. I can't even get a reply to emails and this has been going on for 3 months

(in reply to mcmike)
       Post #: 52

RE: O'Brien Hobby experience - 5/17/2007 7:47:30 PM   
jwest21


 

Posts: 22
Joined: 5/17/2007
From: , PA, USA
Status: offline 		Update...I gave them a call and was promised my order would be sent out priority mail today. I will let you know what happens further.

(in reply to jwest21)
       Post #: 53

RE: O'Brien Hobby experience - 5/22/2007 7:13:37 PM   
jwest21


 

Posts: 22
Joined: 5/17/2007
From: , PA, USA
Status: offline 		Well, nothing yet. I was told this would go out Priority mail on Thursday, so I should have had it by now. Maybe tomorrow. It's been 3 months...what's another day

(in reply to jwest21)
       Post #: 54

RE: O'Brien Hobby experience - 5/22/2007 7:16:50 PM   
FlyingGreg



Posts: 545
Joined: 1/21/2002
From: West Chester, OH, USA
Status: offline 		Jwest--Man I feel your pain. Mine took two months then 1/2 the order. Got the other half with no trouble. Call Doug and ask him to give you the UPS track number while on the phone. That worked for me. Luck.

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...nothing in moderation...

(in reply to jwest21)
       Post #: 55

RE: O'Brien Hobby experience - 5/22/2007 7:19:10 PM   
mcmike


 

Posts: 560
Joined: 2/19/2002
From: pekin, IL, USA
Status: offline 		yep, get on the phone with him and do some serious "negotiations", i.e. either ship it now or deal with the law. I thought the guy was starting to get it together, but I guess not...

_____________________________

Real airplanes have 2 wings and round engines!

(in reply to FlyingGreg)
       Post #: 56

RE: O'Brien Hobby experience - 5/22/2007 7:31:00 PM   
jwest21


 

Posts: 22
Joined: 5/17/2007
From: , PA, USA
Status: offline 		Thanks for the advice guys. I think I will be giving him a call and see what's what. I really hate doing this over about $35 worth of stuff, but it IS my $35 we are talking about

(in reply to mcmike)
       Post #: 57

RE: O'Brien Hobby experience - 5/24/2007 6:50:04 PM   
jwest21


 

Posts: 22
Joined: 5/17/2007
From: , PA, USA
Status: offline 		I talked to Tim today at O'Briens. He said my kit was mailed out on Tuesday First Class mail. Hopefully I will have it in a day or so and if so it does mean that they are working to correct previous problems. I will confirm I received it here

(in reply to jwest21)
       Post #: 58

RE: O'Brien Hobby experience - 5/24/2007 7:01:50 PM   
bruce88123


 

Posts: 10249
Joined: 11/26/2004
From: Memphis, TN, USA
Status: offline 		$35 kit? Small plane? First class mail? They said they quit using USPS due to the problems. First it's Priority mail on 5/17, then it's First Class on 5/22. Sounds like song & dance again. Good luck.

BTW - See posts #27, 37 & 40. Didn't last long.

< Message edited by bruce88123 -- 5/24/2007 7:06:18 PM >

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(in reply to jwest21)
       Post #: 59

RE: O'Brien Hobby experience - 5/24/2007 7:22:49 PM   
jwest21


 

Posts: 22
Joined: 5/17/2007
From: , PA, USA
Status: offline 		yeah, I was wondering about that. I guess I just need to wait and see.

(in reply to FlyingGreg)
       Post #: 60

RE: O'Brien Hobby experience - 5/25/2007 3:13:08 AM   
mcmike


 

Posts: 560
Joined: 2/19/2002
From: pekin, IL, USA
Status: offline 		c'mon doug, quit bs'ing everyone... either you are or you aren't shipping with the POST OFFICE, you know the one.. they JUST LOST A BUNCH OF ORDERS FOR YOU LAST MONTH... HELLO!!! REMEMBER????

... and I'm still waiting for word on the programmer...

oh well, gotta keep this thread at the top...

BUMP!

_____________________________

Real airplanes have 2 wings and round engines!

(in reply to jwest21)
       Post #: 61

RE: O'Brien Hobby experience - 5/25/2007 3:32:17 AM   
TLH101



Posts: 5441
Joined: 12/27/2001
From: Corpus Christi, TX, USA
Status: offline 		This thread is like watching a train wreck. You just gotta watch.

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Terry
"Old Fart" in training. (not to be an R/Cer, but to be an "Old Fart")

(in reply to mcmike)
       Post #: 62

RE: O'Brien Hobby experience - 5/25/2007 12:53:51 PM   
mcmike


 

Posts: 560
Joined: 2/19/2002
From: pekin, IL, USA
Status: offline
quote:

ORIGINAL: TLH101

This thread is like watching a train wreck. You just gotta watch.

I gotta agree... and it seems that SCALENUT52 (I think he's the owner of O'briens), seems to have vanished from the thread!



_____________________________

Real airplanes have 2 wings and round engines!

(in reply to TLH101)
       Post #: 63

RE: O'Brien Hobby experience - 5/25/2007 1:11:41 PM   
bruce88123


 

Posts: 10249
Joined: 11/26/2004
From: Memphis, TN, USA
Status: offline 		I don't know what threads Doug is reading BUT he logged on yesterday afternoon so I'm guessing he is reading this thread. He's just ignoring you.

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3-D is for Monster Movies

(in reply to mcmike)
       Post #: 64

RE: O'Brien Hobby experience - 5/25/2007 5:18:51 PM   
jwest21


 

Posts: 22
Joined: 5/17/2007
From: , PA, USA
Status: offline 		nothing in yesterday or todays mail. I give it until tomorrow, will call one more time and then I guess I turn it over to www.ic3.gov

(in reply to bruce88123)
       Post #: 65

RE: O'Brien Hobby experience - 5/25/2007 5:42:30 PM   
bruce88123


 

Posts: 10249
Joined: 11/26/2004
From: Memphis, TN, USA
Status: offline 		IF he did mail it on the 22nd it could well take this long to get to you. The USPS is just not that reliable as to speed which is why Doug said he switched to UPS. He just about had his reputation patched up. It would be a shame to trash it again now.

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3-D is for Monster Movies

(in reply to jwest21)
       Post #: 66

RE: O'Brien Hobby experience - 5/25/2007 6:13:01 PM   
mcmike