RE: O'Brien Hobby experience  
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RE: O'Brien Hobby experience - 5/26/2007 6:55:31 PM   
jwest21


 

Posts: 22
Joined: 5/17/2007
From: , PA, USA
Status: offline 		Nothing in todays mail....

(in reply to Josey Wales)
       Post #: 76

RE: O'Brien Hobby experience - 5/26/2007 10:17:24 PM   
Redwings


 

Posts: 77
Joined: 1/22/2003
From: Wecrashthem, OH, USA
Status: offline 		Doug you must run a business like a business and communicate coreect information to your customers. If you have no customers you have no business.

(in reply to jwest21)
       Post #: 77

RE: O'Brien Hobby experience - 5/29/2007 1:12:13 PM   
bruce88123


 

Posts: 10296
Joined: 11/26/2004
From: Memphis, TN, USA
Status: online 		I do know that when I order something it will be promply shipped. O'Brien will NOT be seeing any business from me. Proven to be unreliable. Sorry Doug, you had your second chance. You should have stuck with UPS or FedEx Ground. At least you could prove it wasn't YOUR fault then.

btw - Doug logged in again on 5/25 but remains quiet.

< Message edited by bruce88123 -- 5/29/2007 4:32:22 PM >

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       Post #: 78

RE: O'Brien Hobby experience - 5/29/2007 2:03:55 PM   
FlyingGreg



Posts: 552
Joined: 1/21/2002
From: West Chester, OH, USA
Status: offline 		I eventually got all the stuff I ordered, but I'm not sure the $32 I saved was worth the effort and time. I did not need the servos right away, but still two months and gobs of phone calls and emails, and wondering if I was getting ripped off is not worth it. I even contacted some local clubs in his area to see what kind of business they ran, but got no response. I don't think O'Briens is patently crooked, but how can you run a business like that. Redwings is right--if this is a mail order business, losing customers is the result of poor performance. Good luck to all that are waiting for their shipment.

Greg

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       Post #: 79

RE: O'Brien Hobby experience - 5/29/2007 8:18:15 PM   
jwest21


 

Posts: 22
Joined: 5/17/2007
From: , PA, USA
Status: offline 		nothing today either

(in reply to FlyingGreg)
       Post #: 80

RE: O'Brien Hobby experience - 5/29/2007 8:27:42 PM   
Josey Wales



Posts: 4620
Joined: 7/27/2003
From: **, NJ, USA
Status: online 		WOW!....I wonder what the excuse will be this time....

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Joe
I''''''''m a magician, every day I turn into my driveway.

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       Post #: 81

RE: O'Brien Hobby experience - 5/29/2007 8:36:42 PM   
mcmike


 

Posts: 564
Joined: 2/19/2002
From: pekin, IL, USA
Status: offline 		".... I don't understand, it's in the mail... oh those nasty post office people...."

With the hassle I've had, along with others that have been and are being documented in this thread, I don't know why anyone would bother with ordering anything from them.

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       Post #: 82

RE: O'Brien Hobby experience - 5/30/2007 8:16:38 PM   
jwest21


 

Posts: 22
Joined: 5/17/2007
From: , PA, USA
Status: offline 		Once again, nothing in the mail.

(in reply to mcmike)
       Post #: 83

RE: O'Brien Hobby experience - 5/30/2007 8:29:49 PM   
Josey Wales



Posts: 4620
Joined: 7/27/2003
From: **, NJ, USA
Status: online

That is freekin ridiculous...I would let RCU know about this maybe they should suspend him from doing business in the marketplace until he gets his act together..

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Joe
I''''''''m a magician, every day I turn into my driveway.

(in reply to jwest21)
       Post #: 84

RE: O'Brien Hobby experience - 5/30/2007 8:32:08 PM   
jwest21


 

Posts: 22
Joined: 5/17/2007
From: , PA, USA
Status: offline 		I did the transaction through Ebay, so that probably wouldn't do. Frankly, I just want my stuff or my money and then to forget about this. I called at 3:25 and was told someone would have to call me back and it would be within the next 30 minutes. So I wait some more

(in reply to Josey Wales)
       Post #: 85

RE: O'Brien Hobby experience - 5/30/2007 8:35:02 PM   
Josey Wales



Posts: 4620
Joined: 7/27/2003
From: **, NJ, USA
Status: online 		Even so I would still let RCU know..maybe they could put some pressure on this guy so you either get your stuff or money...

This wont make you feel any better but I had to wait over 3 months for my money...

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Joe
I''''''''m a magician, every day I turn into my driveway.

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       Post #: 86

RE: O'Brien Hobby experience - 5/30/2007 8:37:05 PM   
jwest21


 

Posts: 22
Joined: 5/17/2007
From: , PA, USA
Status: offline 		Mine has been since February 17th. Technically the stuff I ordered is not R/C related. I just stumbled across this while searching for a contact for O'Briens. you guys have been a help too, so I am glad I found this

(in reply to Josey Wales)
       Post #: 87

RE: O'Brien Hobby experience - 5/30/2007 8:41:32 PM   
bruce88123


 

Posts: 10296
Joined: 11/26/2004
From: Memphis, TN, USA
Status: online 		IMO it would be out of line for RCU to get involved unless the purchase was based upon an RCU ad or placed through RCU in some manner. It would be the same (worse actually) as having your big brother fight all your battles for you. He's not the one who got in trouble and neither is RCU.

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       Post #: 88

RE: O'Brien Hobby experience - 5/30/2007 8:47:21 PM   
Josey Wales



Posts: 4620
Joined: 7/27/2003
From: **, NJ, USA
Status: online 		Well I disagree...Reason being is I know for a FACT that other RCU members have contacted them about this particular company and the "old" ownership WAS in fact banned from the Marketplace for this kind of thing......Anyway its not our decision how he decides to handle it..I just hope he doesn't have to wait another 2 months..

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Joe
I''''''''m a magician, every day I turn into my driveway.

(in reply to bruce88123)
       Post #: 89

RE: O'Brien Hobby experience - 5/30/2007 9:00:25 PM   
FlyingGreg



Posts: 552
Joined: 1/21/2002
From: West Chester, OH, USA
Status: offline 		After not receivng my order for 2 months I started the claims process thru PayPal and RCU. PayPal dismissed it after I spent a fair amount of time filling in forms and giving my side of the dispute claiming that these situations are mostly "he said, he said" and that I would stand a better chance of working directly with the vendor, Obrien. RCU washed their hands quickly since it was not a transaction from their marketplace--no way to leave any feed back. I resorted to the phone and ultimately received my order. I don't think RCU is interested in involving themselves in this kind of a dispute. This forum is probably the best place to aire our greivances and sound off. Too bad Scalenut52 isn't participating.

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