RE: O'Brien Hobby experience  
View related threads: (in this forum | in all forums)

Tower Hobbies
Enter up to 4 keywords or Tower stock numbers
Logged in as Guest



Users viewing this topic: none
  Printable Version
       


Miniature Aircraft USA Ion-X - RTF
Seller:  1surfer
Details:   $5,000.00   |  10/5/2008   |  Classified Ad
We will rotate YOUR AD in this spot if you select "Forum Featured" when placing or editing your ad!

All Forums >> Radios, Batteries, Clubhouse and more >> The Clubhouse >> RE: O'Brien Hobby experience
Page: <<   < prev  7 8 [9] 10 11 12 13 14 15 16   next >   >>  

Login
Message << Older Topic   Newer Topic >>
RE: O'Brien Hobby experience - 12/7/2007 6:51:05 PM   
juvaknin



Posts: 208
Joined: 3/23/2003
From: jerusalem, ISRAEL
Status: offline
quote:

ORIGINAL: FlyingGreg

Hey Juvakim--I guess you got your previous order finally. A guy posted from England that he got his order in 4 days. Good luck.

Greg

let me "surprise" you..
i never got my Previous orders.. (i got only 1 out of 4 big orders..) more then 500$..
they shipped all again to me about 3 times! (yes 3 times!!) and didn't got it..
the final step was "Refund" to my PayPal....... and i ordered from other place...
but now they don't using PAYPAL anymore.. so it's my CreditCard.. who knows what will happend.. i'll wait and i'll update here.... wishhhh meee luckkkkkk!

(in reply to FlyingGreg)
       Post #: 201

RE: O'Brien Hobby experience - 12/9/2007 7:08:28 PM   
juvaknin



Posts: 208
Joined: 3/23/2003
From: jerusalem, ISRAEL
Status: offline 		Until now.. nothing..
the USPS website showing same "Electronic shipping info" only!
(Elecronic shipping info, it's saying that the Shop only "Printed" label.. it's not saying it was shipped by anyone!)
it's "6 DAYS" at this Status!
i can see i'm getting into "same problems" like i had.. CreditCard money Charged and nooooo Pack no Products!
it's "Exactly" the same as i had before... i'm sooo affraiddddddd...
here is the Pic of my Screen, USPS website..


Attachments
Click to see fullsize image.
Click for fullsize

(in reply to juvaknin)
       Post #: 202

RE: O'Brien Hobby experience - 12/9/2007 11:04:32 PM   
scalenut52


 

Posts: 60
Joined: 12/7/2005
From: Londonderry, NH, USA
Status: offline 		EVERYONE WATCH THIS SO YOU CAN SEE HOW SLOW USPS WORKS ONLINE!

(in reply to juvaknin)
       Post #: 203

RE: O'Brien Hobby experience - 12/10/2007 1:59:03 AM   
mcmike


 

Posts: 582
Joined: 2/19/2002
From: pekin, IL, USA
Status: offline
quote:

ORIGINAL: scalenut52

EVERYONE WATCH THIS SO YOU CAN SEE HOW SLOW USPS WORKS ONLINE!



yeah.. like 'the checks in the mail'.... BTDT

BTW, the definition of insanity is: Doing the same thing over and over, expecting different results!



_____________________________

Real airplanes have 2 wings and round engines!

(in reply to scalenut52)
       Post #: 204

RE: O'Brien Hobby experience - 12/10/2007 3:00:05 AM   
juvaknin



Posts: 208
Joined: 3/23/2003
From: jerusalem, ISRAEL
Status: offline
quote:

ORIGINAL: scalenut52

EVERYONE WATCH THIS SO YOU CAN SEE HOW SLOW USPS WORKS ONLINE!


i just hope you right... i prefer slow then don't get it at allll..
but as i'm ordering hundreds of orders from time to time.. i had never get into this problems..
and if after hundreds i'm getting this problems only with obriens.. something is wrong here..
even if it's his Local Post-Office.. it's still "something Wrong!"

(in reply to scalenut52)
       Post #: 205

RE: O'Brien Hobby experience - 12/10/2007 3:04:44 AM   
juvaknin



Posts: 208
Joined: 3/23/2003
From: jerusalem, ISRAEL
Status: offline 		and just now.. after 6 Days! the track number saying status of Dispatch finally!
but.. i'll wait.. i had this case before.. and it was shipped to other country.. (2 times..)
so if i'll get it, i'll update.
Thanks .

(in reply to juvaknin)
       Post #: 206

RE: O'Brien Hobby experience - 12/10/2007 1:23:13 PM   
FlyingGreg



Posts: 582
Joined: 1/21/2002
From: West Chester, OH, USA
Status: offline 		Got you PM juv--Why o why did you place another order with them???? the only vote we get is with our wallet! Good luck!

_____________________________

...nothing in moderation...

(in reply to juvaknin)
       Post #: 207

RE: O'Brien Hobby experience - 12/10/2007 1:38:38 PM   
juvaknin



Posts: 208
Joined: 3/23/2003
From: jerusalem, ISRAEL
Status: offline 		well.. i checked with USPS.. (i called them).. they saying the destination is to ISRAEL..
so i have some hope that it will arrive.. i hope everything is Ok..
if USPS said .. it's suppose to arrive.. i'll update..
but something strange with the Delays from NH area.. it's very strange!
And if Everything is OK.. i will apology to obrienhobbys... that's for shure..

< Message edited by juvaknin -- 12/10/2007 3:46:24 PM >

(in reply to FlyingGreg)
       Post #: 208

RE: O'Brien Hobby experience - 12/20/2007 11:29:14 AM   
juvaknin



Posts: 208
Joined: 3/23/2003
From: jerusalem, ISRAEL
Status: offline 		Got the Pack today!
everything went OK finally! it arrived..
(well.. that pack was veryyyy Damaged and they lost 2 items in shipping! (foam glue and kicker spray) )
but this is USPS problems.. not obriens... i'll contact obrien to put clame at USPS office.....

(in reply to juvaknin)
       Post #: 209

RE: O'Brien Hobby experience - 12/21/2007 4:16:39 PM   
ronrandle


 

Posts: 3
Joined: 12/21/2007
From: Huntersville, NC, USA
Status: offline 		Well, I placed my order on Dec. 12th and after numerous attempts via e-mail and v-mail I have yet to receive an order confirmation or any sort of communication from O'Brien. I was lucky enough to get Doug on the phone on Dec. 17th and was told that the order had shipped on the 14th and I would have an e-mail in ten minutes with tracking info and the order confirmation. Guess what, no e-mail.

I'm hoping beyond hope that this Christmas present, which was ordered in plenty of time, will be here for my son.

Doug, if you read this please send me the tracking info and order confirmation as soon as possible.

Ron

(in reply to Redwings)
       Post #: 210

RE: O'Brien Hobby experience - 12/21/2007 4:35:11 PM   
mcmike


 

Posts: 582
Joined: 2/19/2002
From: pekin, IL, USA
Status: offline 		this guy reminds me of a car that'll only start occasionally, and never when you really need it. Last one I had like that, I took to the junkyard!

_____________________________

Real airplanes have 2 wings and round engines!

(in reply to ronrandle)
       Post #: 211

RE: O'Brien Hobby experience - 12/21/2007 5:23:51 PM   
scalenut52


 

Posts: 60
Joined: 12/7/2005
From: Londonderry, NH, USA
Status: offline 		All orders placed before Dec. 18th, inluding Ron's, have been shipped, not only have they been shipped, they were shipped via whatever method necessary to have those orders arrive no later than Monday December 24th, therefore, everyone will have their order for christmas.

This means that WE paid extra shipping costs out of our pocket (including 3 Day , 2 Day Air and ExpressMail) to make sure these packages arrive so they will be under the tree xmas morning. We did not charge one customer more than our $7.99 flat rate shipping for this service.

Ron, even if your order had shipped the day of your order via UPS ground, there are strong odds that it wouldnt have reached you by xmas. So we paid extra to make sure it does. (Probably arrive Monday, maybe today)

Im sure everyone can read the news, our area alone has been hit with 4 major snowstorms already, the midwest, 3 major storms and one very bad ice storm. Couple that with the busiest time of the year for shippign comapnies, you have extremely long delays! I dont mena a day or two either. On the averge in the past month, on over 200 packages we shipped, we have seen delays upwards of 4, 5 and 6!!! Days. This is why we paid the extra fare to get customer's orders out to them.

I know even if it reaches any customer by the 24th, thats cuttin it pretty damn close, but its still there before xmas.

As far as emails not going thorugh, long response times from us. IM SORRY, BUT... our phones have gone out numerous times, therefore the internet goes with them, we have had to close 5 criticla shopping days this season due to severe weather.

We've dne the best we (or anyone else) could have. Maybe we could have answered emails quicker if the days were perfectly sunny, the roads were perfect and we were dealing with all the other problems that haunt us this time of year. ( Shipping problems, distributor probelms etc..)

The bottom line is Ron, your son will have his radio xmas morning. And everyone else that reads this, if they have the same concern, if your order was by the 18th, your will have your orders wrapped under the tree too!

Merry Christmas.

DOUG

(in reply to ronrandle)
       Post #: 212

RE: O'Brien Hobby experience - 12/21/2007 9:17:11 PM   
ronrandle


 

Posts: 3
Joined: 12/21/2007
From: Huntersville, NC, USA
Status: offline 		Let me be the first to say that I was able to get Doug on the phone after my post and he not only gave me the tracking information, but told me I had been upgraded to 2nd Day Air. I have checked with UPS and my order was shipped on the 20th and I'm targeted for delivery on the 24th. Cutting it very close but I'm hopeful my son will have his radio for Christmas.

I also want to apologize for airing this in public. I decided to post in this forum only after leaving numerous voice-mails and e-mails that went unanswered. I prefer to handle this type of issue directly with the people involved and that is what I tried to do. I hope Doug can forgive me, but I had no order confirmation, tracking number or contact from the time I placed the order on the 12th until today. Doug, I hope you can appreciate my frustration in this circumstance.

All this to say, Doug has shipped my radio and made up lost time by shipping 2nd day air at his expense. Bravo for being a stand up guy in this transaction.

Thank you Doug. I look forward to making my son a happy kid at Christmas.

Ron



(in reply to scalenut52)
       Post #: 213

RE: O'Brien Hobby experience - 12/25/2007 7:55:42 AM   
BeltCH


 

Posts: 22
Joined: 12/21/2007
From: , MD, USA
Status: offline 		I'm still waiting for servos that I ordered about a month ago. I believe I'm getting the same routine that's been going on with this company for about a year now. I usually do research before makings purchases but since I've never had a problem with any other online retailer in this field, I didn't this time. If I did, I would have seen this thread and not dealt with this company, no matter how low their prices may be. Other online companies such as Tower Hobbies and HeliDirect will continue getting my business and they've made many thousands of dollars off of me so far. O'brien has only gotten $50 but won't get any repeat business from me because, intentional or not, this company has serious problems and appears to be run by shady characters. I'll wait a little longer and post when I get some results.