RE: ****NITROMODELS REPLACEMENT PARTS REQUEST HERE *****

RE: ****NITROMODELS REPLACEMENT PARTS REQUEST HERE *****
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RE: ****NITROMODELS REPLACEMENT PARTS REQUEST HERE ***** - 11/3/2007 3:59:06 PM

zachary1

Posts: 4
Joined: 11/3/2007
From: Lumberton, TX, USA
Status: offline

Yes
I have just recently ordered the yak 50cc giantscale plane and the plane came in damages the canopy has a crack in it and I need to do I need to send the whole plane back to you are will you send me another canopy. I have tried for 3 days to contact your support group by phone and I just get put on hold and no answere. I also sent a e-mail to the support group and I have not recieved a reply from it.

I have strong concerns with this company on makeing my purchase good.

This is my 3rd plane that I have purchase from this comany and all 3 have been damaged.

I was able to repair the other 2 but i can't repair this piece on the new yak. Need new canopy. Here is the the order number from my purchase from you see below.

Thank you again for your order from NitroPlanes.com

Most orders will ship within 1 business day. We will let you know by email when the items you order are in back order. Tracking will be emailed to you when we ship the product.

If you have questions, please contact sales@NitroPlanes.com

Thank you very much for shopping at NitroPlanes.com

The following items have been shipped to:

Greg Hulet
188 Beechwood dr
Lumberton TX 77657 US United States
409-751-4908

using UPS Ground

You can always find out the current status of your order by going to
http://order.store.yahoo.com/OS/stat?yhst-17210252890263+30129+7996afb36eaad0d6c1fe

Name Code Qty Each Options
--------------------------------------------------------------------------------------
New 50cc Nitro Models 90A83R_Gas_GiantYak54-50CC-Red 1 349.95
Giant Scale Yak 54 3D ARF
81" Radio Remote
Controlled RC Aerobatic
Plane
(Shipped)
Subtotal 349.95
Shipping 36.13
Tax 0.00
Total 386.08

This completes your order. Thank you for shopping with us.

(in reply to nitrostaff1)

Post #: 126

RE: ****NITROMODELS REPLACEMENT PARTS REQUEST HERE ***** - 11/6/2007 4:10:33 PM

zachary1

Posts: 4
Joined: 11/3/2007
From: Lumberton, TX, USA
Status: offline

Yes
I have just recently ordered the yak 50cc giantscale plane and the plane came in damages the canopy has a crack in it and I need to do I need to send the whole plane back to you are will you send me another canopy. I have tried for 3 days to contact your support group by phone and I just get put on hold and no answere. I also sent a e-mail to the support group and I have not recieved a reply from it.

I have strong concerns with this company on makeing my purchase good.

This is my 3rd plane that I have purchase from this comany and all 3 have been damaged.

I was able to repair the other 2 but i can't repair this piece on the new yak. Need new canopy. Here is the the order number from my purchase from you see below.

Thank you again for your order from NitroPlanes.com

Most orders will ship within 1 business day. We will let you know by email when the items you order are in back order. Tracking will be emailed to you when we ship the product.

If you have questions, please contact sales@NitroPlanes.com

Thank you very much for shopping at NitroPlanes.com

The following items have been shipped to:

Greg Hulet
188 Beechwood dr
Lumberton TX 77657 US United States
409-751-4908

using UPS Ground

You can always find out the current status of your order by going to
http://order.store.yahoo.com/OS/stat?yhst-17210252890263+30129+7996afb36eaad0d6c1fe

Name Code Qty Each Options
--------------------------------------------------------------------------------------
New 50cc Nitro Models 90A83R_Gas_GiantYak54-50CC-Red 1 349.95
Giant Scale Yak 54 3D ARF
81" Radio Remote
Controlled RC Aerobatic
Plane
(Shipped)
Subtotal 349.95
Shipping 36.13
Tax 0.00
Total 386.08

This completes your order. Thank you for shopping with us.

(in reply to zachary1)

Post #: 127

RE: ****NITROMODELS REPLACEMENT PARTS REQUEST HERE ***** - 11/14/2007 12:10:49 AM

nitrostaff1

Posts: 591
Joined: 10/20/2006
From: LA, CA, USA
Status: offline

Hi zachary1,

I'm sending you a new canopy to fix the problem.

Thanks
John
Nitro Planes

quote:

ORIGINAL: zachary1

Yes
I have just recently ordered the yak 50cc giantscale plane and the plane came in damages the canopy has a crack in it and I need to do I need to send the whole plane back to you are will you send me another canopy. I have tried for 3 days to contact your support group by phone and I just get put on hold and no answere. I also sent a e-mail to the support group and I have not recieved a reply from it.

I have strong concerns with this company on makeing my purchase good.

This is my 3rd plane that I have purchase from this comany and all 3 have been damaged.

I was able to repair the other 2 but i can't repair this piece on the new yak. Need new canopy. Here is the the order number from my purchase from you see below.

Thank you again for your order from NitroPlanes.com

Most orders will ship within 1 business day. We will let you know by email when the items you order are in back order. Tracking will be emailed to you when we ship the product.

If you have questions, please contact sales@NitroPlanes.com

Thank you very much for shopping at NitroPlanes.com

The following items have been shipped to:

Greg Hulet
188 Beechwood dr
Lumberton TX 77657 US United States
409-751-4908

using UPS Ground
Hi
You can always find out the current status of your order by going to
http://order.store.yahoo.com/OS/stat?yhst-17210252890263+30129+7996afb36eaad0d6c1fe

Name Code Qty Each Options
--------------------------------------------------------------------------------------
New 50cc Nitro Models 90A83R_Gas_GiantYak54-50CC-Red 1 349.95
Giant Scale Yak 54 3D ARF
81" Radio Remote
Controlled RC Aerobatic
Plane
(Shipped)
Subtotal 349.95
Shipping 36.13
Tax 0.00
Total 386.08

This completes your order. Thank you for shopping with us.

_____________________________

--===www.nitroplanes.com===----

(in reply to zachary1)

Post #: 128

RE: ****NITROMODELS REPLACEMENT PARTS REQUEST HERE ***** - 11/19/2007 11:10:07 PM

jmohn

Posts: 638
Joined: 7/5/2007
From: San Jose, CA, USA
Status: offline

Been doing a few electric conversions of the CMP kits and they are great! I am in need of another cowl for the CMP 120 Hellcat. Can I order one?

Thanks,

Jeff

_____________________________

Courage is what it takes to stand up and speak; courage is also what it takes to sit down and listen.

(in reply to nitrostaff1)

Post #: 129

RE: ****NITROMODELS REPLACEMENT PARTS REQUEST HERE ***** - 11/20/2007 8:04:52 AM

nitrostaff1

Posts: 591
Joined: 10/20/2006
From: LA, CA, USA
Status: offline

Please order here: http://www.nitroplanes.com/cowling.html

Thanks
John
Nitro Planes

quote:

ORIGINAL: jmohn

Been doing a few electric conversions of the CMP kits and they are great! I am in need of another cowl for the CMP 120 Hellcat. Can I order one?

Thanks,

Jeff

_____________________________

--===www.nitroplanes.com===----

(in reply to jmohn)

Post #: 130

RE: ****NITROMODELS REPLACEMENT PARTS REQUEST HERE ***** - 11/20/2007 11:17:54 PM

twowings53

Posts: 15
Joined: 11/20/2007
From: Morrison, IL, USA
Status: offline

Hello guys. I was given a CMP YAK 54, 46 to 50 size engine. I am in need of a new cowling and landing gear. I would like to know the price and availability.

Thank you Jim

e-mail: twowings53@yahoo.com

(in reply to nitrostaff1)

Post #: 131

RE: ****NITROMODELS REPLACEMENT PARTS REQUEST HERE ***** - 11/22/2007 1:33:43 AM

nitrostaff1

Posts: 591
Joined: 10/20/2006
From: LA, CA, USA
Status: offline

yes we do have it. Please order thru here:

http://www.nitroplanes.com/arfrcplsppas.html

Thanks
John
Nitro Planes

quote:

ORIGINAL: twowings53

Hello guys. I was given a CMP YAK 54, 46 to 50 size engine. I am in need of a new cowling and landing gear. I would like to know the price and availability.

Thank you Jim

e-mail: twowings53@yahoo.com

_____________________________

--===www.nitroplanes.com===----

(in reply to twowings53)

Post #: 132

RE: ****NITROMODELS REPLACEMENT PARTS REQUEST HERE ***** - 11/30/2007 12:27:26 AM

bumpman

Posts: 35
Joined: 1/1/2004
From: Beebe, AR, USA
Status: offline

I need a clear canopy for the Zlin 50.

(in reply to nitrostaff1)

Post #: 133

RE: ****NITROMODELS REPLACEMENT PARTS REQUEST HERE ***** - 12/1/2007 12:28:19 AM

nitrostaff1

Posts: 591
Joined: 10/20/2006
From: LA, CA, USA
Status: offline

Please order here: http://www.nitroplanes.com/canopies.html

Thanks
John
Nitro Planes

quote:

ORIGINAL: bumpman

I need a clear canopy for the Zlin 50.

_____________________________

--===www.nitroplanes.com===----

(in reply to bumpman)

Post #: 134

RE: ****NITROMODELS REPLACEMENT PARTS REQUEST HERE ***** - 12/1/2007 12:54:02 AM

bumpman

Posts: 35
Joined: 1/1/2004
From: Beebe, AR, USA
Status: offline

John, Do you in fact know for sure these are clear? It dos'nt specify in the ad.That is the problem with the kit I just bought,it came with a painted silver one.Can you exchange mine for a clear one?

(in reply to nitrostaff1)

Post #: 135

RE: ****NITROMODELS REPLACEMENT PARTS REQUEST HERE ***** - 12/4/2007 4:38:19 PM

jack41

Posts: 30
Joined: 12/25/2006
From: Palmdale, CA, USA
Status: offline

Nitrostaff1, I need a hardware package for my CMP .50 Zero,(don't ask me why

!!!).
TIA, Jack

_____________________________

I believe you're right---till you're wrong
AMA 639418

(in reply to nitrostaff1)

Post #: 136

RE: ****NITROMODELS REPLACEMENT PARTS REQUEST HERE ***** - 12/5/2007 12:23:41 AM

nitrostaff1

Posts: 591
Joined: 10/20/2006
From: LA, CA, USA
Status: offline

ok I can check please let me know which one? http://www.nitroplanes.com/zlinz50.html

Thanks
John
Nitro Planes

quote:

ORIGINAL: bumpman

John, Do you in fact know for sure these are clear? It dos'nt specify in the ad.That is the problem with the kit I just bought,it came with a painted silver one.Can you exchange mine for a clear one?

_____________________________

--===www.nitroplanes.com===----

(in reply to bumpman)

Post #: 137

RE: ****NITROMODELS REPLACEMENT PARTS REQUEST HERE ***** - 12/5/2007 2:33:59 AM

bumpman

Posts: 35
Joined: 1/1/2004
From: Beebe, AR, USA
Status: offline

I have the 56 inch wingspan Zlin airplane, which I would like a clear canopy for. Thanks

(in reply to nitrostaff1)

Post #: 138

RE: ****NITROMODELS REPLACEMENT PARTS REQUEST HERE ***** - 12/7/2007 8:58:07 PM

top_cat

Posts: 5
Joined: 10/23/2006
From: Thompson, CT, USA
Status: offline

Received new canopy today in mail. Thank you for the fast sevice, but they sent me a white canopy. I now have a red canopy, a white canopy & a silver Bobcat 50.

Can we try again to get me a SILVER CANOPY please ?

nitrostaff1 just sent you a private message at 12/5/2007 12:41:01 AM:

~~~~~~~~~~~~~~
Wrong canopy.
~~~~~~~~~~~~~~

Hi Paul,

I just called and left a message. I know you ordered a silver version of the bobcat but got a red canopy so I'm sending you a new silver canopy to fix the problem. USPS 420062779101805213907292181537

Thanks
John
Nitro Planes

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Message from NitroPlane OrderID: 251501:
NitroPlane OrderID: 251501

Scheduled Delivery: 08-November-2007

Shipment Detail

--------------------------------------------------------------------------------
Ship To:
Paul Hoenig
--
47 Becola Rd
Thompson
CT
06277
US
Number of Packages 1
UPS Service: GROUND
Weight: 1.0 LBS

Tracking Number: 1ZX03V030393248529
Reference Number 1: RefID: 251501

(in reply to kid chuckles)