RE: ****NITROMODELS REPLACEMENT PARTS REQUEST HERE ***** (Full Version)

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zachary1 -> RE: ****NITROMODELS REPLACEMENT PARTS REQUEST HERE ***** (11/3/2007 3:59:06 PM)

[&o]Yes
I have just recently ordered the yak 50cc giantscale plane and the plane came in damages the canopy has a crack in it and I need to do I need to send the whole plane back to you are will you send me another canopy. I have tried for 3 days to contact your support group by phone and I just get put on hold and no answere. I also sent a e-mail to the support group and I have not recieved a reply from it.

I have strong concerns with this company on makeing my purchase good.

This is my 3rd plane that I have purchase from this comany and all 3 have been damaged.

I was able to repair the other 2 but i can't repair this piece on the new yak. Need new canopy. Here is the the order number from my purchase from you see below.

Thank you again for your order from NitroPlanes.com

Most orders will ship within 1 business day. We will let you know by email when the items you order are in back order. Tracking will be emailed to you when we ship the product.

If you have questions, please contact sales@NitroPlanes.com

Thank you very much for shopping at NitroPlanes.com



The following items have been shipped to:

Greg Hulet
188 Beechwood dr
Lumberton TX 77657 US United States
409-751-4908

using UPS Ground

You can always find out the current status of your order by going to
http://order.store.yahoo.com/OS/stat?yhst-17210252890263+30129+7996afb36eaad0d6c1fe

Name Code Qty Each Options
--------------------------------------------------------------------------------------
New 50cc Nitro Models 90A83R_Gas_GiantYak54-50CC-Red 1 349.95
Giant Scale Yak 54 3D ARF
81" Radio Remote
Controlled RC Aerobatic
Plane
(Shipped)
Subtotal 349.95
Shipping 36.13
Tax 0.00
Total 386.08

This completes your order. Thank you for shopping with us.




zachary1 -> RE: ****NITROMODELS REPLACEMENT PARTS REQUEST HERE ***** (11/6/2007 4:10:33 PM)

Yes
I have just recently ordered the yak 50cc giantscale plane and the plane came in damages the canopy has a crack in it and I need to do I need to send the whole plane back to you are will you send me another canopy. I have tried for 3 days to contact your support group by phone and I just get put on hold and no answere. I also sent a e-mail to the support group and I have not recieved a reply from it.

I have strong concerns with this company on makeing my purchase good.

This is my 3rd plane that I have purchase from this comany and all 3 have been damaged.

I was able to repair the other 2 but i can't repair this piece on the new yak. Need new canopy. Here is the the order number from my purchase from you see below.

Thank you again for your order from NitroPlanes.com

Most orders will ship within 1 business day. We will let you know by email when the items you order are in back order. Tracking will be emailed to you when we ship the product.

If you have questions, please contact sales@NitroPlanes.com

Thank you very much for shopping at NitroPlanes.com



The following items have been shipped to:

Greg Hulet
188 Beechwood dr
Lumberton TX 77657 US United States
409-751-4908

using UPS Ground

You can always find out the current status of your order by going to
http://order.store.yahoo.com/OS/stat?yhst-17210252890263+30129+7996afb36eaad0d6c1fe

Name Code Qty Each Options
--------------------------------------------------------------------------------------
New 50cc Nitro Models 90A83R_Gas_GiantYak54-50CC-Red 1 349.95
Giant Scale Yak 54 3D ARF
81" Radio Remote
Controlled RC Aerobatic
Plane
(Shipped)
Subtotal 349.95
Shipping 36.13
Tax 0.00
Total 386.08

This completes your order. Thank you for shopping with us.




nitrostaff1 -> RE: ****NITROMODELS REPLACEMENT PARTS REQUEST HERE ***** (11/14/2007 12:10:49 AM)

Hi zachary1,

I'm sending you a new canopy to fix the problem.

Thanks
John
Nitro Planes
quote:

ORIGINAL: zachary1

Yes
I have just recently ordered the yak 50cc giantscale plane and the plane came in damages the canopy has a crack in it and I need to do I need to send the whole plane back to you are will you send me another canopy. I have tried for 3 days to contact your support group by phone and I just get put on hold and no answere. I also sent a e-mail to the support group and I have not recieved a reply from it.

I have strong concerns with this company on makeing my purchase good.

This is my 3rd plane that I have purchase from this comany and all 3 have been damaged.

I was able to repair the other 2 but i can't repair this piece on the new yak. Need new canopy. Here is the the order number from my purchase from you see below.

Thank you again for your order from NitroPlanes.com

Most orders will ship within 1 business day. We will let you know by email when the items you order are in back order. Tracking will be emailed to you when we ship the product.

If you have questions, please contact sales@NitroPlanes.com

Thank you very much for shopping at NitroPlanes.com



The following items have been shipped to:

Greg Hulet
188 Beechwood dr
Lumberton TX 77657 US United States
409-751-4908

using UPS Ground
Hi
You can always find out the current status of your order by going to
http://order.store.yahoo.com/OS/stat?yhst-17210252890263+30129+7996afb36eaad0d6c1fe

Name Code Qty Each Options
--------------------------------------------------------------------------------------
New 50cc Nitro Models 90A83R_Gas_GiantYak54-50CC-Red 1 349.95
Giant Scale Yak 54 3D ARF
81" Radio Remote
Controlled RC Aerobatic
Plane
(Shipped)
Subtotal 349.95
Shipping 36.13
Tax 0.00
Total 386.08

This completes your order. Thank you for shopping with us.





jmohn -> RE: ****NITROMODELS REPLACEMENT PARTS REQUEST HERE ***** (11/19/2007 11:10:07 PM)

Been doing a few electric conversions of the CMP kits and they are great! I am in need of another cowl for the CMP 120 Hellcat. Can I order one?


Thanks,

Jeff




nitrostaff1 -> RE: ****NITROMODELS REPLACEMENT PARTS REQUEST HERE ***** (11/20/2007 8:04:52 AM)

Please order here: http://www.nitroplanes.com/cowling.html

Thanks
John
Nitro Planes
quote:

ORIGINAL: jmohn

Been doing a few electric conversions of the CMP kits and they are great! I am in need of another cowl for the CMP 120 Hellcat. Can I order one?


Thanks,

Jeff






twowings53 -> RE: ****NITROMODELS REPLACEMENT PARTS REQUEST HERE ***** (11/20/2007 11:17:54 PM)

Hello guys. I was given a CMP YAK 54, 46 to 50 size engine. I am in need of a new cowling and landing gear. I would like to know the price and availability.

Thank you Jim

e-mail: twowings53@yahoo.com





nitrostaff1 -> RE: ****NITROMODELS REPLACEMENT PARTS REQUEST HERE ***** (11/22/2007 1:33:43 AM)

yes we do have it. Please order thru here:

http://www.nitroplanes.com/arfrcplsppas.html

Thanks
John
Nitro Planes
quote:

ORIGINAL: twowings53

Hello guys. I was given a CMP YAK 54, 46 to 50 size engine. I am in need of a new cowling and landing gear. I would like to know the price and availability.

Thank you Jim

e-mail: twowings53@yahoo.com







bumpman -> RE: ****NITROMODELS REPLACEMENT PARTS REQUEST HERE ***** (11/30/2007 12:27:26 AM)

I need a clear canopy for the Zlin 50.




nitrostaff1 -> RE: ****NITROMODELS REPLACEMENT PARTS REQUEST HERE ***** (12/1/2007 12:28:19 AM)

Please order here: http://www.nitroplanes.com/canopies.html

Thanks
John
Nitro Planes
quote:

ORIGINAL: bumpman

I need a clear canopy for the Zlin 50.





bumpman -> RE: ****NITROMODELS REPLACEMENT PARTS REQUEST HERE ***** (12/1/2007 12:54:02 AM)

John, Do you in fact know for sure these are clear? It dos'nt specify in the ad.That is the problem with the kit I just bought,it came with a painted silver one.Can you exchange mine for a clear one?




jack41 -> RE: ****NITROMODELS REPLACEMENT PARTS REQUEST HERE ***** (12/4/2007 4:38:19 PM)

Nitrostaff1, I need a hardware package for my CMP .50 Zero,(don't ask me why[:(]!!!).
TIA, Jack




nitrostaff1 -> RE: ****NITROMODELS REPLACEMENT PARTS REQUEST HERE ***** (12/5/2007 12:23:41 AM)

ok I can check please let me know which one? http://www.nitroplanes.com/zlinz50.html

Thanks
John
Nitro Planes
quote:

ORIGINAL: bumpman

John, Do you in fact know for sure these are clear? It dos'nt specify in the ad.That is the problem with the kit I just bought,it came with a painted silver one.Can you exchange mine for a clear one?





bumpman -> RE: ****NITROMODELS REPLACEMENT PARTS REQUEST HERE ***** (12/5/2007 2:33:59 AM)

I have the 56 inch wingspan Zlin airplane, which I would like a clear canopy for. Thanks




top_cat -> RE: ****NITROMODELS REPLACEMENT PARTS REQUEST HERE ***** (12/7/2007 8:58:07 PM)

Received new canopy today in mail. Thank you for the fast sevice, but they sent me a white canopy. I now have a red canopy, a white canopy & a silver Bobcat 50.

Can we try again to get me a SILVER CANOPY please ?



nitrostaff1 just sent you a private message at 12/5/2007 12:41:01 AM:

~~~~~~~~~~~~~~
Wrong canopy.
~~~~~~~~~~~~~~

Hi Paul,

I just called and left a message. I know you ordered a silver version of the bobcat but got a red canopy so I'm sending you a new silver canopy to fix the problem. USPS 420062779101805213907292181537

Thanks
John
Nitro Planes

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Message from NitroPlane OrderID: 251501:
NitroPlane OrderID: 251501

Scheduled Delivery: 08-November-2007

Shipment Detail


--------------------------------------------------------------------------------
Ship To:
Paul Hoenig
--
47 Becola Rd
Thompson
CT
06277
US
Number of Packages 1
UPS Service: GROUND
Weight: 1.0 LBS


Tracking Number: 1ZX03V030393248529
Reference Number 1: RefID: 251501




nitrostaff1 -> RE: ****NITROMODELS REPLACEMENT PARTS REQUEST HERE ***** (12/7/2007 10:28:48 PM)

Hi Paul,

We do not have silver canopy and never had it. All silver bobcat comes with white canopy.

Thanks
John
Nitro Planes
quote:

ORIGINAL: top_cat

Received new canopy today in mail. Thank you for the fast sevice, but they sent me a white canopy. I now have a red canopy, a white canopy & a silver Bobcat 50.

Can we try again to get me a SILVER CANOPY please ?



nitrostaff1 just sent you a private message at 12/5/2007 12:41:01 AM:

~~~~~~~~~~~~~~
Wrong canopy.
~~~~~~~~~~~~~~

Hi Paul,

I just called and left a message. I know you ordered a silver version of the bobcat but got a red canopy so I'm sending you a new silver canopy to fix the problem. USPS 420062779101805213907292181537

Thanks
John
Nitro Planes

----------- End of Private Message (PM) -------------

You can locate this message on our forum at (you may need to login first):

http://www.rcuniverse.com/forum/pm.asp?m=925603

If you are an AOL user click "enable links" in your preferences if you cannot click the links in this email. Alternately you can copy and paste them into your browser.

==============================================
RC Universe Discussion Forums - Discuss RC cars, rc airplanes, rc helis, rc boats, rc jets, rc electric helis, rc electric planes, manufacturer direct support and more.
http://www.rcuniverse.com/forum/
==============================================

Message from NitroPlane OrderID: 251501:
NitroPlane OrderID: 251501

Scheduled Delivery: 08-November-2007

Shipment Detail


--------------------------------------------------------------------------------
Ship To:
Paul Hoenig
--
47 Becola Rd
Thompson
CT
06277
US
Number of Packages 1
UPS Service: GROUND
Weight: 1.0 LBS


Tracking Number: 1ZX03V030393248529
Reference Number 1: RefID: 251501





top_cat -> RE: ****NITROMODELS REPLACEMENT PARTS REQUEST HERE ***** (12/8/2007 1:28:35 PM)

It's listed on your web site ...........


Canopy - Silver NitroModels Bobcat 50

Item: Bobcat50Silver-CANOPY
Price: $7.00
Quantity:
Availability: Usually Ships in 1 to 2 business days.
Quick Links: http://www.nitroplanes.com/canopies.html






nitrostaff1 -> RE: ****NITROMODELS REPLACEMENT PARTS REQUEST HERE ***** (12/11/2007 10:41:25 PM)

Sorry top cat i check and check and it's in white only. I'll ask the manufacture if they can provide a silver one.

Thanks
John
Nitro Planes
quote:

ORIGINAL: top_cat

It's listed on your web site ...........


Canopy - Silver NitroModels Bobcat 50

Item: Bobcat50Silver-CANOPY
Price: $7.00
Quantity:
Availability: Usually Ships in 1 to 2 business days.
Quick Links: http://www.nitroplanes.com/canopies.html








stanairman -> RE: ****NITROMODELS REPLACEMENT PARTS REQUEST HERE ***** (12/12/2007 4:58:20 PM)

i just recently ordered two pilots from nitro i got two pilots alright one was what i wanted the other one wasnt i have tried several days now to call but the operator says there is no one on the phone they must take the phone off the hook i need a world war two fighter pilot for my p 51 and a replacement canopy for my misquito twin can someone help and why have a phone number and not be able to use it thanks stan you can reach me at 1 765 868 7810 or 1765 268 2738 or email me at
stan1234@hughes.net




Glacier Girl -> RE: ****NITROMODELS REPLACEMENT PARTS REQUEST HERE ***** (12/13/2007 1:51:01 PM)

Hey John,
I checked your replacement parts section of the site, but didn't see the decal set for the 120 class Corsair. Can they be purchaced?

Thanks
Brad




nitrostaff1 -> RE: ****NITROMODELS REPLACEMENT PARTS REQUEST HERE ***** (12/15/2007 12:35:37 AM)

Hi,

I just place order with the manufacture and they will include the decals in our shipment.

Thanks
John
Nitro Planes
quote:

ORIGINAL: Glacier Girl

Hey John,
I checked your replacement parts section of the site, but didn't see the decal set for the 120 class Corsair. Can they be purchaced?

Thanks
Brad





pcubamer02 -> RE: ****NITROMODELS REPLACEMENT PARTS REQUEST HERE ***** (12/15/2007 2:40:13 AM)

I NEED TWO WELL BAY FOR MY NEW BLUE MUSTANG SIZE 60. THANKS.
JORGE




pcubamer02 -> RE: ****NITROMODELS REPLACEMENT PARTS REQUEST HERE ***** (12/15/2007 3:11:31 AM)

HI, JOHN I NEED TWO PLASTIC WHEEL WELLS FOR MY RETRACTS ON A NEW BLUE LOUIV P-51 MUSTANG THAT I BOUGHT FROM NITROMODELS.PLEASE LET ME KNOW IF YOU CAN ORDER FOR ME. THANKS, JORGE.
pcubamer02@aol.com




wl7cpa -> RE: ****NITROMODELS REPLACEMENT PARTS REQUEST HERE ***** (12/16/2007 6:34:34 PM)

[:@] I recently purchased a Nitro P-82 Twin Mustang. The gear is JUNK. It wobbles right out of the box and is impossible to taxi. There is a huge amount of play where the stem of the axle meets the plastic gear mount. I am planning to replce the gear with a fixed gear. Also, the covering is ALREADY starting to peel off the fuselage despite cleaning after each flight. Very cheap covering. This allow fuel to get under the covering and so it goes...
When are you going to upgrade your gears? It would be far better to just put in a fixed gear rather than including that scrap iron you are passing as retracts.
Send me a set that is tight, and I may buy another model from you.




wl7cpa -> RE: ****NITROMODELS REPLACEMENT PARTS REQUEST HERE ***** (12/16/2007 6:43:49 PM)

John,
I would like a new set of retractable gear for my P82 I purchased from you. They wobbled the day I took them out of the box, lots of free play in the gear unable to taxi without making spastic corrections. Can you send me a tight set?
6235 Old Ranch Road, Sarasota, FL 34241
Roger Lockwood




nitrostaff1 -> RE: ****NITROMODELS REPLACEMENT PARTS REQUEST HERE ***** (12/17/2007 9:38:38 PM)

Hi Roger,

I'm sending you a new set ASAP.

John
Nitro Planes
quote:

ORIGINAL: wl7cpa

John,
I would like a new set of retractable gear for my P82 I purchased from you. They wobbled the day I took them out of the box, lots of free play in the gear unable to taxi without making spastic corrections. Can you send me a tight set?
6235 Old Ranch Road, Sarasota, FL 34241
Roger Lockwood





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