RE: ****NITROMODELS REPLACEMENT PARTS REQUEST HERE *****

RE: ****NITROMODELS REPLACEMENT PARTS REQUEST HERE ***** (Full Version)

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wl7cpa -> RE: **NITROMODELS REPLACEMENT PARTS REQUEST HERE *** (12/18/2007 2:13:13 AM)
Thanks John. Roger

bumpman -> RE: **NITROMODELS REPLACEMENT PARTS REQUEST HERE *** (12/18/2007 2:42:04 AM)
Did you check to see if you have a clear canopy for my Zlin 50, 56 inch wing model.? John

mgoodwin -> RE: **NITROMODELS REPLACEMENT PARTS REQUEST HERE *** (12/18/2007 8:51:01 PM)
Gentlemen. I need a cowling for your 60 size Double trouble Mustang Your web site shows the kit as out of stock. I didn't know if you had any parts left or if perhaps the cowling of one of your other Mustangs would fit it. Color is not important. Thank you Michael Goodwin

Airbourne in Japan -> RE: **NITROMODELS REPLACEMENT PARTS REQUEST HERE *** (12/19/2007 10:40:34 PM)
hi, i bought a zlin ep from you recently and when i'd finished building it, i ran the motor to full power the motor mount shattered straight away. as this is a defective part / design problem, could you please send me another one. i have emailed nitromodels and posted a thread in this forum, but haven't received any reply

nitrostaff1 -> RE: **NITROMODELS REPLACEMENT PARTS REQUEST HERE *** (12/20/2007 3:03:26 AM)
Clear canopy sent. Thanks John Nitro Planes quote: ORIGINAL: bumpman Did you check to see if you have a clear canopy for my Zlin 50, 56 inch wing model.? John

stanairman -> RE: **NITROMODELS REPLACEMENT PARTS REQUEST HERE *** (12/28/2007 1:20:05 AM)
john i emailed you a while back about my order it was messed up from the get go i reordered again and paid you for 2 number 5 pilots and a canopy for my misqiuito i got a email with a tracking number which is not right then i got an email that if i got a tracking number it wasnt anygood because my items havent left the warehouse what in th ======= is going on am i ever getting my parts or not i dont like getting anything from giantscale planes i feel they double charge for the same parts but at least they ship when they say they do so come on and give me a hand thanks stan

nitrostaff1 -> RE: **NITROMODELS REPLACEMENT PARTS REQUEST HERE *** (12/28/2007 2:46:40 AM)
Let me have your order number and I'll take a look. Sorry for the incovience. Thanks John Nitro Planes quote: ORIGINAL: stanairman john i emailed you a while back about my order it was messed up from the get go i reordered again and paid you for 2 number 5 pilots and a canopy for my misqiuito i got a email with a tracking number which is not right then i got an email that if i got a tracking number it wasnt anygood because my items havent left the warehouse what in th ======= is going on am i ever getting my parts or not i dont like getting anything from giantscale planes i feel they double charge for the same parts but at least they ship when they say they do so come on and give me a hand thanks stan

stanairman -> RE: **NITROMODELS REPLACEMENT PARTS REQUEST HERE *** (12/28/2007 2:45:33 PM)
john i cant find my order number you answered me on the 14th again i ordered 2 pilots you sent me 2 number 8s i need number 5 so i reordered 2 number 5 and a canopy for my misqiuito i paid with my debit card

av8tor1977 -> RE: **NITROMODELS REPLACEMENT PARTS REQUEST HERE *** (12/28/2007 5:31:52 PM)
I need a replacement cowl for the purple electric Ultimate Biplane. Any idea when they will be back in stock? Please answer by pm as I might forget to check back here. Thanks, AV8TOR

stanairman -> RE: **NITROMODELS REPLACEMENT PARTS REQUEST HERE *** (12/29/2007 1:37:19 AM)
i remember you telling me you would check and get back with me on the 14th my last mess was the tracking number i had was no good because my parts had not left the plant that was around christmas time why doesnt anyone answer the phones have tried several times either no answer or busy and operator says no one is on the line can you get back with me and let me know whats up wwith my order stan smith

opjose -> RE: **NITROMODELS REPLACEMENT PARTS REQUEST HERE *** (12/29/2007 2:52:20 AM)
quote: ORIGINAL: av8tor1977 I need a replacement cowl for the purple electric Ultimate Biplane. Any idea when they will be back in stock? Please answer by pm as I might forget to check back here. Thanks, AV8TOR Hint: get either of the other ones and apply a little bit of similiarly colored Pactra trim tape on the sides. Simple to do, all you need is a pair of scissors, and you can get one of the in stock cowls.

av8tor1977 -> RE: **NITROMODELS REPLACEMENT PARTS REQUEST HERE *** (12/29/2007 5:54:21 AM)
I just spent almost an hour searching on the website and can't find any other cowls for this plane, (besides the purple one that is out of stock.) The is the electric Ultimate Bipe. The blue one says out of stock on parts, and I can't find any parts for the red or yellow Electric Ultimate Bipe. Can you provide a link to your site with the part? Thanks! AV8TOR

snortnrun -> RE: **NITROMODELS REPLACEMENT PARTS REQUEST HERE *** (12/31/2007 5:51:17 PM)
hi,i lost my manual for the 71"helcat.cou you tell me the cg for this plane thanks john

stanairman -> RE: **NITROMODELS REPLACEMENT PARTS REQUEST HERE *** (1/1/2008 2:24:32 PM)
john i found my order number it is yhst-17210252890263-33282 can you see if you can resolve this for me its been going on since the 14th of dec and i really do think i should be compensated for all this if i cant get this taken care of i stop payment on my credit card i think i have been very patience through this stan smith

nitrostaff1 -> RE: **NITROMODELS REPLACEMENT PARTS REQUEST HERE *** (1/2/2008 10:42:49 PM)
Hi Stan, Sorry about the mess up on your order. I promise you that the canopy and the 2 pilot #5 is going out today via UPS for sure. Thanks John Nitro Planes quote: ORIGINAL: stanairman john i found my order number it is yhst-17210252890263-33282 can you see if you can resolve this for me its been going on since the 14th of dec and i really do think i should be compensated for all this if i cant get this taken care of i stop payment on my credit card i think i have been very patience through this stan smith

bigdreama -> RE: **NITROMODELS REPLACEMENT PARTS REQUEST HERE *** (1/5/2008 11:22:17 PM)
Hi I have had no luck finding a cowl for the cmp lancair 61.5" wing span. [image][/image] If it is a different color than the image I wouldn't mind. I just haven't been able to find any one that knows whare I can get a cowl for the now, larger lancair. Thank you Shawn M

larry11 -> RE: **NITROMODELS REPLACEMENT PARTS REQUEST HERE *** (1/6/2008 3:42:20 AM)
john, i received my cowls last week for the bobcat and falcon as requested via a pm. Thankyou sir! great fast service. larry

JUGFLIER -> RE: **NITROMODELS REPLACEMENT PARTS REQUEST HERE *** (1/10/2008 3:43:55 AM)
John, I recently purchased for Christmas a 50cc yak 54 from a vendor on E-Bay. When it came in the canopy was busted. He has credited and agreed to buy me a canopy. Can you please give me a price for it? Mine is red and fits the plane that has the checkerboard trim with yellow covering. Thanks Curtis.

nitrostaff1 -> RE: **NITROMODELS REPLACEMENT PARTS REQUEST HERE *** (1/11/2008 1:19:52 AM)
I do have a lancair cowl CMP but it's in USA flag color. Will this do it? Thanks John Nitro Planes quote: ORIGINAL: bigdreama Hi I have had no luck finding a cowl for the cmp lancair 61.5" wing span. [image][/image] If it is a different color than the image I wouldn't mind. I just haven't been able to find any one that knows whare I can get a cowl for the now, larger lancair. Thank you Shawn M

nitrostaff1 -> RE: **NITROMODELS REPLACEMENT PARTS REQUEST HERE *** (1/11/2008 1:26:28 AM)
Hi Curtis, I only have the cowl for the 50cc model yak54 but not the canopy but I can more few and put on my next shipment and the wait time is 3 to 5 weeks. Thanks John Nitro Planes quote: ORIGINAL: JUGFLIER John, I recently purchased for Christmas a 50cc yak 54 from a vendor on E-Bay. When it came in the canopy was busted. He has credited and agreed to buy me a canopy. Can you please give me a price for it? Mine is red and fits the plane that has the checkerboard trim with yellow covering. Thanks Curtis.

bigdreama -> RE: **NITROMODELS REPLACEMENT PARTS REQUEST HERE *** (1/11/2008 6:06:22 PM)
John Great I'll take it. What or who do I have to talk to next? I recieved your e-mail a few days ago....and I thought I replied......none the less I definitely will take that cowl......Color does not mater.......the fit does. Thank you very much. Shawn M

fitz74 -> RE: **NITROMODELS REPLACEMENT PARTS REQUEST HERE *** (1/11/2008 8:45:24 PM)
Hi John, I ordered this plane in July of 2007 and still dont have the parts to put it together. I have been pretty busy the last few months so I have not tried following up on this matter and frankly just get the runaround just thought that I was going to get a shipment at any time, but that has not happened. I ordered this plane in good faith and could not wait to get it. When it did arrive I checked it over and noticed a few parts missing and a damage to the fusalage covering that I was willing to fix myself. I promptly called nitroplanes and was told that they would send the missing parts to me in a few weeks when they recieved a new shipment of planes because they had no spare parts for that particular airplane. They apologized about the problem and I thought all would be corrected. In September I called again to check on the status of the delivery. They said that they would refile the order and get the parts to me. The person I spoke with name was Paul and he assured me the parts would be on the way as soon as they recieved them. Well it's January and I still don't have what I purchased 7 months ago. The airplane is still in the box setting in the corner of a closet. The missing parts are: 1 Main gear axle complete tail wheel asembly including tail wheel Hardwear package of machined screws for complete plane alumunium spar tube. the smaller one not the main tube I believe that the plane I recieved is missing parts because the parts were used as replacement parts for other orders. At this point I just want it fixed. You can send me the parts or if need be I will send the plane back to you. Or you can credit the account. I'm not sure what to do at this point. I have started losing interest in this plane because its been so long. I really wanted to order more airplanes of yours, but I can't see doing so if this is what I will have to deal with. The order # is order yhst-17210252890263-25642 Please help me, J Fitzgerald

nitrostaff1 -> RE: **NITROMODELS REPLACEMENT PARTS REQUEST HERE *** (1/12/2008 4:39:31 AM)
alright not a problem. I'll fix this first thing on monday morning. Thanks John Nitro Planes quote: ORIGINAL: fitz74 Hi John, I ordered this plane in July of 2007 and still dont have the parts to put it together. I have been pretty busy the last few months so I have not tried following up on this matter and frankly just get the runaround just thought that I was going to get a shipment at any time, but that has not happened. I ordered this plane in good faith and could not wait to get it. When it did arrive I checked it over and noticed a few parts missing and a damage to the fusalage covering that I was willing to fix myself. I promptly called nitroplanes and was told that they would send the missing parts to me in a few weeks when they recieved a new shipment of planes because they had no spare parts for that particular airplane. They apologized about the problem and I thought all would be corrected. In September I called again to check on the status of the delivery. They said that they would refile the order and get the parts to me. The person I spoke with name was Paul and he assured me the parts would be on the way as soon as they recieved them. Well it's January and I still don't have what I purchased 7 months ago. The airplane is still in the box setting in the corner of a closet. The missing parts are: 1 Main gear axle complete tail wheel asembly including tail wheel Hardwear package of machined screws for complete plane alumunium spar tube. the smaller one not the main tube I believe that the plane I recieved is missing parts because the parts were used as replacement parts for other orders. At this point I just want it fixed. You can send me the parts or if need be I will send the plane back to you. Or you can credit the account. I'm not sure what to do at this point. I have started losing interest in this plane because its been so long. I really wanted to order more airplanes of yours, but I can't see doing so if this is what I will have to deal with. The order # is order yhst-17210252890263-25642 Please help me, J Fitzgerald

bigdreama -> RE: **NITROMODELS REPLACEMENT PARTS REQUEST HERE *** (1/14/2008 10:47:21 PM)
Hi John, Is there a part number I can use to order that lancair cowl? Feel free to email me. Thanks Shawn M

nitrostaff1 -> RE: **NITROMODELS REPLACEMENT PARTS REQUEST HERE *** (1/14/2008 11:08:30 PM)
Shawn, Which lancair do you have? see here: http://www.nitroplanes.com/laarfrcpl.html also you can order cowls here: http://www.nitroplanes.com/cowling.html Thanks John Nitro Planes quote: ORIGINAL: bigdreama Hi John, Is there a part number I can use to order that lancair cowl? Feel free to email me. Thanks Shawn M

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