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All Forums >> RC Cars, Buggies, Trucks, Tanks and more >> Exceed RC Support - Nitro Cars >> SCAM NITRORCX & nitrorcx.com
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SCAM NITRORCX & nitrorcx.com - 8/5/2007 6:32:28 PM   
TheSnowman


 

Posts: 2
Joined: 4/29/2007
From: Lakeland, FL, USA
Status: offline 		I ordered a nitro buggy from NitroRCX online for my son's birthday. I wanted to introduce him to the hobby. I received the order and it was in good condition but spent over 2 months in trying to get it started and tuned. Their support was no help and basically did nothing to try and assist me. Finally got it running last weekend and ran it on one tank of fuel, went to start it again and the pull cord snapped. Called support again to see if it could be fixed and returned and was told NO returns and all sales final. I guess the following policy is on their site to scam unsuspecting people like me:



"We stand behind the quality of the products we sell. Understandably, used items cannot be returned, except where there is a quality concern. If your order is not 100% free from defects in materials and workmanship, you may return it in new condition and in its original packaging for a prompt credit, exchange or full refund. Please use our Contact Us Form if you have a question about a return or exchange."

I do not want anyone to fall in the same trap i did. Steer clear of these people.

< Message edited by TheSnowman -- 8/5/2007 6:48:07 PM >
       Post #: 1

RE: SCAM NITRORCX & nitrorcx.com - 8/5/2007 10:41:26 PM   
ToyDestroyer


 

Posts: 97
Joined: 6/15/2007
From: , PA, USA
Status: offline 		Sorry to hear about all your problems. I have never ordered from that site and am glad you informed us about your problems so that others don't have the same problems. I do however want to encourage you not to give up on the buggy. Parts are available and so is help in repairing it. I am sure that you will soon be hearing from others giving you links to the parts you need and offering advice on how to fix it. Keep with it I am sure your son will really enjoy it when you finally get it running right.

(in reply to TheSnowman)
       Post #: 2

RE: SCAM NITRORCX & nitrorcx.com - 8/5/2007 11:21:59 PM   
nitro61


 

Posts: 47
Joined: 7/27/2007
From: , MS, USA
Status: offline 		i ordered a Monster Truck from then and its running great but i kida messed with the screw and its all outa wack but they seem fine to me

(in reply to ToyDestroyer)
       Post #: 3

RE: SCAM NITRORCX & nitrorcx.com - 8/6/2007 3:42:26 AM   
AllAboutFunHobbies



Posts: 2652
Joined: 12/5/2006
From: , TX, USA
Status: offline 		Ya that sucks, sorry to here about your problems with Nitrorcx. I have never delt with them before, it's to bad they gave you crappy service. On there defense about returns, I don't know of any nitro dealers, myself included, or distributors that gvie any kind of refund after you open the car box and put fuel in it. It sounds like they need to get better tech support though, that sucks what they put you through.

About the pull cord, alot of times people make to long of pulls and that will deffinatlly break the pull cord forst or second time, ya need to make short fast pulls, like maybe max of 6 inch pull length.


< Message edited by RCKen -- 9/12/2007 10:17:16 PM >

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Dealer for...Redcat Racing, Traxxas, Team Associated, Cen, Racers Edge, RD Logic, Bodies by Blue, HPI, Himoto USA.....etc

(in reply to TheSnowman)
       Post #: 4

RE: SCAM NITRORCX & nitrorcx.com - 8/14/2007 8:20:53 PM   
derbi75



Posts: 85
Joined: 11/17/2004
From: Rochester, NY, USA
Status: offline 		anyone bought the new electric buggies or trucks from them? any issues. I spoke to a eager young tech at redcat and was very informative call about there line of cars. Said yes the same but better service. I will call nitrorcx.com and see what questions i can get answered and give an update to everyone.
Thanks for the input

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I play drums

(in reply to AllAboutFunHobbies)
       Post #: 5

RE: SCAM NITRORCX & nitrorcx.com - 8/15/2007 12:34:03 PM   
{GBI}Harryball



Posts: 1098
Joined: 7/14/2006
From: lansing, MI, USA
Status: offline 		Yea Debri, redcat has good service. The president of the company comes onto the forums. So they are informed about the wants and needs of there customers.


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(in reply to derbi75)
       Post #: 6

RE: SCAM NITRORCX & nitrorcx.com - 8/15/2007 3:33:42 PM   
BackYardRacer


 

Posts: 381
Joined: 7/17/2007
From: Greer, SC, USA
Status: offline 		I ordered my infinity truck from Grandhobby.com. They had pretty good service i geuss but i dont think they new a thing about their cars. I could call up and say a screw fell out and they would say "were so sorry about that send it back and we'll give you a brand new one. My first truck broke and i told them what happened and they didnt really get it. But thats ok because they pretty much will just send you a new car. They did the same to my freind. He told them it wasnt running like it should and they sent him a new one.

(in reply to {GBI}Harryball)
       Post #: 7

RE: SCAM NITRORCX & nitrorcx.com - 8/15/2007 3:34:25 PM   
derbi75



Posts: 85
Joined: 11/17/2004
From: Rochester, NY, USA
Status: offline 		I made my call to nitrorcx
I will not be ordering from them. The sales person I spoke to could not tell me anything other than a 30 day warrenty and kept saying there not here. I do not think english was his 1st language. Redcat was a very pleasing call. I will pay the extra 20 bucks and buy my product from Redcat racing. I am working on a trade for a Tornado BB .18 1/10 buggie. From the videos on youtube they look like a hell raiser.
Looking forward to bashing the heck out of it.

_____________________________

I play drums

(in reply to {GBI}Harryball)
       Post #: 8

RE: SCAM NITRORCX & nitrorcx.com - 8/15/2007 4:01:37 PM   
{GBI}Harryball



Posts: 1098
Joined: 7/14/2006
From: lansing, MI, USA
Status: offline 		The BB is alot of fun, I have an xp and a BB, both are fun or like you like to say a "Hellraiser" for the money i dont think that they can be beat.


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(in reply to derbi75)
       Post #: 9

RE: SCAM NITRORCX & nitrorcx.com - 8/15/2007 7:39:27 PM   
derbi75



Posts: 85
Joined: 11/17/2004
From: Rochester, NY, USA
Status: offline 		I will move forward with the trade then.
thanks-send me some pics of your buggies

_____________________________

I play drums

(in reply to {GBI}Harryball)
       Post #: 10

RE: SCAM NITRORCX & nitrorcx.com - 8/16/2007 1:52:42 AM   
StephenW


 

Posts: 289
Joined: 7/9/2007
From: Green Bay, WI, USA
Status: offline 		i dont no if i can mine is so fast that that the camera cant follow it ... LOL

(in reply to derbi75)
       Post #: 11

RE: SCAM NITRORCX & nitrorcx.com - 8/16/2007 2:47:18 AM   
forsythbobby


 

Posts: 11
Joined: 8/15/2007
From: huntsville, AL, USA
Status: offline 		I was fixing to buy a titan from nitro cx so no one thinks its a good idea. I take into consideration what people say because i dont know alot about the hobby im just fixing to get into it. thanks.

(in reply to StephenW)
       Post #: 12

RE: SCAM NITRORCX & nitrorcx.com - 10/12/2007 1:16:19 AM   
madmax22


 

Posts: 3043
Joined: 9/7/2007
From: Greentown, PA, USA
Status: offline 		i orderd from nitrorcx and everything came clean did u check your setting on it??/i love mine! hop you get it started (i got a starter box ($50) on www.towerhobbies.com) the duratrax one!!!

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They call me "butthead".......

(in reply to forsythbobby)
       Post #: 13

RE: SCAM NITRORCX & nitrorcx.com - 10/14/2007 8:27:27 PM   
jerryboy111


 

Posts: 26
Joined: 4/8/2007
From: , TN, USA
Status: offline 		i bought stuffs there few times the past month and so far i havent had any issues with them. maybe because i know my stuffs more than the average joe

(in reply to madmax22)
       Post #: 14

RE: SCAM NITRORCX & nitrorcx.com - 10/18/2007 8:14:11 PM   
msdawg22


 

Posts: 6
Joined: 9/25/2007
From: Fulton, MS, USA
Status: offline 		I got a monster truck and a truggy from the for my son. Great prices at under a $100 a piece. These are nice cars for a youngster to learn on. No problems with shipping or the cars. They have run great. Real similar to my buddies Emaxx and at a fraction of the cost.

(in reply to jerryboy111)