989 Warranty  
View related threads: (in this forum | in all forums)

Tower Hobbies
Enter up to 4 keywords or Tower stock numbers
Logged in as Guest



Users viewing this topic: none
  Printable Version
       



All Forums >> Radios, Batteries, Clubhouse and more >> Batteries & Chargers >> MRC Charger Product Support (i.e. Super Brain, etc) >> 989 Warranty
Page: [1]

Login
Message << Older Topic   Newer Topic >>
989 Warranty - 8/8/2007 2:54:25 AM   
Fast Guy



Posts: 541
Joined: 11/24/2002
From: Pass Lake, ON, CANADA
Status: offline 		I looked on the box, in the manual, on MRC's site and searched the net for warranty info on the Super Brain 989. It has to be the worlds best kept secret. Anyone know how long the warranty is on MRC products? Thanks.

_____________________________

Drive to Stay Alive!!!!!
       Post #: 1

RE: 989 Warranty - 8/8/2007 2:45:38 PM   
Tim@MRC


 

Posts: 347
Joined: 7/24/2006
From: Edison, NJ, USA
Status: offline 		We warranty it for 1 year against factory defect. But we're pretty good about taking care of any problems.

Tim

(in reply to Fast Guy)
       Post #: 2

RE: 989 Warranty - 8/8/2007 3:30:35 PM   
Fast Guy



Posts: 541
Joined: 11/24/2002
From: Pass Lake, ON, CANADA
Status: offline
quote:

ORIGINAL: Tim@MRC

We warranty it for 1 year against factory defect. But we're pretty good about taking care of any problems.

Tim


Thanks Tim, I couldn't find the info anywhere.

_____________________________

Drive to Stay Alive!!!!!

(in reply to Tim@MRC)
       Post #: 3

RE: 989 Warranty - 8/8/2007 3:38:22 PM   
Tim@MRC


 

Posts: 347
Joined: 7/24/2006
From: Edison, NJ, USA
Status: offline 		No problem.

(in reply to Fast Guy)
       Post #: 4

RE: 989 Warranty - 9/16/2007 4:37:03 PM   
davidgeorge212


 

Posts: 194
Joined: 12/5/2006
From: Auburn, AL, USA
Status: offline 		Hi, I have a problem with my charger.
I have the super brain 989 and its not more than a couple months old, i have been charging up my lipos and they have all worked great until the other day I came in and put another battery on the charger. I pluged in the charger and the dislplay screen came up and it looked like it was ready to go so I pluged the battery in. Right after I pluged the battery in there was a real brightly glowing wire or somehting inside the charger and plumes of smoke came pouring out through the ventilation holes. luckily I tested my battery and I believe it didnt fry the battery but I have no clue as to what is wrong with the charger. I also saw that it almost melted the leads that plug into the ac power adapter box.

Has anyone else experienced a problem as bad as this? Is there a way to fix it or should I just try to see if its still covered under warranty.

(in reply to Tim@MRC)
       Post #: 5

RE: 989 Warranty - 9/24/2007 10:52:26 PM   
Tim@MRC


 

Posts: 347
Joined: 7/24/2006
From: Edison, NJ, USA
Status: offline 		Sorry for the delay, I was out all last week. It is still covered under warranty, just send it in to us and we'll take care of it.

MRC
80 Newfield Ave.
Edison, NJ 08837



Tim Sandor

(in reply to davidgeorge212)
       Post #: 6

RE: 989 Warranty - 10/2/2007 5:53:43 PM   
Voyager1


 

Posts: 8
Joined: 10/2/2007
From: , NC, USA
Status: offline 		I had the same problem as davidgeorge212. I used the 989 to charge my LiPo’s and never had a problem. I used it lat week at the flying field to charge my 500mA NiCad battery and after circs 20 sec. the charger started to smoke. I opened the charger and found that one of the MOSFET’s (IRF4905) was burned . I replaced the MOSFET and tried to charge the same battery again and it started to charge at the correct current and amperage but 10or 20 sec it started to smoke again . This time it is a different transistor (T404 BE5G11). The charger is less then 2 month old. I should have sent it in for repair but after I changed the MOSFET myself I don’t think that MRC will accept this issue under warranty. The charger looked very promising with all the features and the power supply included but this is the second incident that I found on the web with this charger and NiCad batteries. Please be careful out there.

P.S. The battery did not cause the problem. My good old Simprop charged it without any problems.

(in reply to Tim@MRC)
       Post #: 7

RE: 989 Warranty - 10/2/2007 6:20:40 PM   
Tim@MRC


 

Posts: 347
Joined: 7/24/2006
From: Edison, NJ, USA
Status: offline 		Voyager,
Send it in to us if you still need it fixed, I'll cover it under warranty for you.

Tim

(in reply to Voyager1)
       Post #: 8

RE: 989 Warranty - 10/4/2007 3:52:06 PM   
Voyager1


 

Posts: 8
Joined: 10/2/2007
From: , NC, USA
Status: offline 		Tim @MRC,
Thank you for your offer; I will take you up on it. I will send out my charger today.

Thanks Again
Voyager1

(in reply to Tim@MRC)
       Post #: 9

RE: 989 Warranty - 10/7/2007 4:49:45 PM   
sos95714


 

Posts: 30
Joined: 11/6/2005
From: , CA, USA
Status: offline 		Deleted

< Message edited by sos95714 -- 10/9/2007 1:13:45 AM >

(in reply to Voyager1)
       Post #: 10

RE: 989 Warranty - 10/25/2007 3:54:01 PM   
Voyager1


 

Posts: 8
Joined: 10/2/2007
From: , NC, USA
Status: offline 		Tim@MRC
I send in my charger on 10/04/07 and I saw that you received it. Can you give me an update on the repair?

Thanks Voyager1

(in reply to sos95714)
       Post #: 11

RE: 989 Warranty - 10/25/2007 3:57:10 PM   
Tim@MRC


 

Posts: 347
Joined: 7/24/2006
From: Edison, NJ, USA
Status: offline 		Sure, what's your last name?

(in reply to Voyager1)
       Post #: 12

RE: 989 Warranty - 10/25/2007 6:54:49 PM   
Voyager1


 

Posts: 8
Joined: 10/2/2007
From: , NC, USA
Status: offline 		Tim,
my last name is Lenger. The package came from Raleigh, NC.

Thanks,
Voyager1

(in reply to Tim@MRC)
       Post #: 13

RE: 989 Warranty - 10/26/2007 6:24:01 PM   
Tim@MRC


 

Posts: 347
Joined: 7/24/2006
From: Edison, NJ, USA
Status: offline 		It should be done early to mid next week.

(in reply to Voyager1)
       Post #: 14

RE: 989 Warranty - 10/26/2007 7:34:40 PM   
Voyager1


 

Posts: 8
Joined: 10/2/2007
From: , NC, USA
Status: offline 		Thanks Tim


Regards,
Voyager1

(in reply to Tim@MRC)
       Post #: 15

RE: 989 Warranty - 12/4/2007 1:19:17 AM   
Voyager1


 

Posts: 8