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All Forums >> Glow Engines, Gas Engines, Fuel & Mfg Support Forums >> Engine Manufacturers Direct Support Forum >> ZDZ & RCS Support >> RC Showcase Customer Service
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RC Showcase Customer Service - 8/14/2007 7:30:53 PM   
paul7194


 

Posts: 40
Joined: 10/5/2005
From: Greenville, IL, USA
Status: offline 		For all those thinking about what engine to buy and when they do how is the customer service going to be I am going to post my experience with RC Showcase.
I have a ZDZ 50 NG that was what I considered hard to start. I called RC Showcase just to get better instructions or try an find out what I was doing wrong. I talked to Mike Dooley and he immediately told me if I had a certain model # on my carb to send it in and he would replace it with a new model. I checked and sure enough I had the problem serial number so I removed the carb and sent it to RC Showcase for replacement.
I don't know how you can beat that kind of customer service!!!
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All Forums >> Glow Engines, Gas Engines, Fuel & Mfg Support Forums >> Engine Manufacturers Direct Support Forum >> ZDZ & RCS Support >> RC Showcase Customer Service
Page: [1]





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