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All Forums >> RC Airplanes >> Profile and Fun Flying Planes >> OMP - Ohio Model Products Support Forum >> shipping damage Page: [1]

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shipping damage - 9/29/2007 1:37:31 AM   
decay


 

Posts: 222
Joined: 12/11/2005
From: phoenix, AZ, USA
Status: offline 		I have a friend in MO who recieved his Edge 540 ARF
damaged today, he ordered by phone. He's wondering
what the policy is on damaged shipments. The reason
I'm concerned is that he seen mine, and I told him where to
order one from. Thanks
       Post #: 1

RE: shipping damage - 10/1/2007 1:15:27 PM   
AFSalmon



Posts: 3691
Joined: 5/24/2002
From: Beavercreek, OH,
Status: offline 		Tell your friend to contact OMP. Pretty much standard policy as any company. Give John a call at the shop. If the damage is substantial then document it so we can do a UPS claim.

_____________________________

Mike (Salmon) Pilkenton, Chief Slab Designer
Ohio Model Planes, Team OMP Captain

(in reply to decay)
       Post #: 2

RE: shipping damage - 11/4/2007 11:40:45 PM   
decay


 

Posts: 222
Joined: 12/11/2005
From: phoenix, AZ, USA
Status: offline 		I'd like to update this thread. OMP acted quickly and sent out a replacement ARF & a
call tag for the damaged one, top notch service for sure!!

(in reply to AFSalmon)
       Post #: 3

RE: shipping damage - 11/5/2007 1:09:04 PM   
AFSalmon



Posts: 3691
Joined: 5/24/2002
From: Beavercreek, OH,
Status: offline 		Cool, by the way I take the damaged models and usually fix them myself and use as backups. Or sometimes we'll use the parts to replace other damaged models.

_____________________________

Mike (Salmon) Pilkenton, Chief Slab Designer
Ohio Model Planes, Team OMP Captain

(in reply to decay)
       Post #: 4

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All Forums >> RC Airplanes >> Profile and Fun Flying Planes >> OMP - Ohio Model Products Support Forum >> shipping damage
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