RE: Major Glitch in a Futaba SS system!!  
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All Forums >> Radios, Batteries, Clubhouse and more >> RC Radios, Transmitters, Receivers, Servos, gyros >> RE: Major Glitch in a Futaba SS system!!
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RE: Major Glitch in a Futaba SS system!! - 1/8/2008 3:18:42 AM   
avsjr


 

Posts: 62
Joined: 2/20/2002
From: Annapolis, MD,
Status: offline
quote:

ORIGINAL: dick Hanson

I am gonna find out where this stuff you guys are smokin - comes from - seems like it really works -



Dick,

One of the few posts in this thread I can agree with - some of the comments are unbelievable...

Andy S.

(in reply to dick Hanson)
       Post #: 51

RE: Major Glitch in a Futaba SS system!! - 1/8/2008 3:24:28 AM   
Silent-AV8R



Posts: 1727
Joined: 3/16/2004
From: SOCAL, CA, USA
Status: offline 		I will be in Ontario all this weekend. Hopefully I can catch them at the Hobbico/Great Planes booth. I would love to witness this with my own eyes.

_____________________________

Reality is Subjective. At least that's what I think.

(in reply to avsjr)
       Post #: 52

RE: Major Glitch in a Futaba SS system!! - 1/8/2008 4:43:19 AM   
moodier



Posts: 745
Joined: 10/5/2002
From: Yuma , AZ, USA
Status: offline 		HI Krista;Tried to PM you! but got answer that you don't accept PMs so will have to answer here!I will pass on your request that they not turn the units over to the Futaba people at the Ca AMA rally!Would you please contact Mr.Neufeld to discuss this issue?As you can see from his posts he is quite knowledgable about these units and electronics!Our only desire is to see that Futaba finds and corrects this problem!!How many other units are out there that have the same codes?Thanks!Sorry couldn't use the PM!

(in reply to Silent-AV8R)
       Post #: 53

RE: Major Glitch in a Futaba SS system!! - 1/8/2008 5:56:05 AM   
alfa1961


 

Posts: 4
Joined: 7/27/2005
From: Dallas, TX, USA
Status: offline 		Moodier, Is there a radio repair facility anywhere in your area that works on multiple brands? Would be nice to have 3rd part confirmation before the units are shippped back to Futuba.

Also, my assumption all along has been that the GUID number is similar to the MAC address on industerial/consumer equipment (built in pre-assigned ID number unique to each piece that goes on a network). I would hope that a shop that services any brand would be able to read that GUID even though this is fairly new equipment. Worth a try anyway. Could be educational for the shop as well.

(in reply to moodier)
       Post #: 54

RE: Major Glitch in a Futaba SS system!! - 1/8/2008 1:32:05 PM   
RNDKNITTLE


 

Posts: 2
Joined: 8/22/2005
From: TACOMA, WA, USA
Status: offline 		HI THERE. I WAS AT THE FIELD THAT DAY, AND SAW IT ALL. IT DID HAPPEN. SUMMERWIND HIT THE NAIL ON THE HEAD. THE PLANE WAS A NEW AEROWORKS 260. IT WAS TOTALED. HE WOULD LIKE IT REPLACED. WE ALL FEEL THAT IF THE RADIOS WERE SENT IN THE PROBLEM WOULD DISSAPEAR. WHEN THE 6EX WAS TURNED ON, THE LEFT ELEV ON THE 260 WENT TO FULL UP AND THE LEFT AIL WENT INOP, AND THE THROTTLE WENT LOW. NO CONTROL. THESE TWO TRANSMITTERS DO SEEM TO HAVE THE SAME CODE IN THEM. HOW MANY MORE HAVE SOUL MATES SOME WHERE? IT IS STRANGE HOW THESE TWO TRANSMITTERS ENDED UP IN YUMA AZ. AT THE SAME TIME, SAME PLACE AND SAME DAY. I HOPE MINES MATE IS IN NEW ENGLAND. SAY WHAT YOU WANT, IT DID HAPPEN.

(in reply to outssider)
       Post #: 55

RE: Major Glitch in a Futaba SS system!! - 1/8/2008 1:35:24 PM   
skorp_jon


 

Posts: 54
Joined: 8/21/2006
From: odranci, SLOVENIA
Status: offline 		Please make some video how two transmitters operate with one receiver. If i were u i will make some video proof before send transmitters to futaba service center.

I really would like to futaba fix that. I wanted to buy 12FG 2.4 but i will wait now until this problem is fixed.

(in reply to RNDKNITTLE)
       Post #: 56

RE: Major Glitch in a Futaba SS system!! - 1/8/2008 6:57:24 PM   
aydin3


 

Posts: 22
Joined: 11/19/2007
From: Cary, NC, USA
Status: offline 		I saw this in another forum on RCUniverse...might hlp to explain what happened....seems like there is a problem with holding the unique ID's for some reason....

quote:

ORIGINAL: martinh

Hi Chaps

I left my 6EX Tx on and accidentally discharged it completely, Trickle charged it for two days and went flying.

No response from either of the two models I took, just flashing green on R606FS

Ok, I succesfully relinked both rx and flew

Now I got home and try my other model and I had to relink that as well !

So I must have lost my original Tx ID

so much for the "individually assigned unigue ID code"

What ID do I have now ????

Martin


I am now Flying FF9 with R607FS receivers everything is fine except that you can't tilt the Arial up 45% only down 45% or 90%

I picked up a new FS607 for a model originally on my 6EX Tx so I thought I would use this rx with the 6EX to save time setting up again on FF9/TM7 guess what I did not have to bind the new rx to the 6EX so my 6EX must be on the default GUID probably the factory test ID


I have tried 50 or so times to get through to Futaba Support in the UK now (Rpmax Enfield)

As far as I am concerned now the whole lot will probabley be referred to trading standards in the UK and the as though I have no flight problems the 6EX is definitely not on it's unique GUI and it also might be a matter for OFCOMM the RF regulator


Martin



Martin

(in reply to skorp_jon)
       Post #: 57

RE: Major Glitch in a Futaba SS system!! - 1/8/2008 7:04:59 PM   
pda4you



Posts: 92
Joined: 1/2/2002
From: Trophy Club, TX, USA
Status: offline
quote:

ORIGINAL: aydin3

I saw this in another forum on RCUniverse...might hlp to explain what happened....seems like there is a problem with holding the unique ID's for some reason....

quote:

ORIGINAL: martinh

Hi Chaps

I left my 6EX Tx on and accidentally discharged it completely, Trickle charged it for two days and went flying.

No response from either of the two models I took, just flashing green on R606FS

Ok, I succesfully relinked both rx and flew

Now I got home and try my other model and I had to relink that as well !

So I must have lost my original Tx ID

so much for the "individually assigned unigue ID code"

What ID do I have now ????

Martin


I am now Flying FF9 with R607FS receivers everything is fine except that you can't tilt the Arial up 45% only down 45% or 90%

I picked up a new FS607 for a model originally on my 6EX Tx so I thought I would use this rx with the 6EX to save time setting up again on FF9/TM7 guess what I did not have to bind the new rx to the 6EX so my 6EX must be on the default GUID probably the factory test ID




My guess in this situation is not the GUID code in the TX was lost or reset - I am guessing that is hard coded in ROM. But it sounds as if the TX did loose all the RX codes as a result of the discharge. Although if the programing on the models was not lost - why the link codes for the unique RX's?

Strange indeed.

Mike

(in reply to aydin3)
       Post #: 58

RE: Major Glitch in a Futaba SS system!! - 1/8/2008 8:50:32 PM   
summerwind


 

Posts: 1186
Joined: 2/16/2007
From: fresno, CA, USA
Status: offline
quote:

ORIGINAL: moodier

HI Krista;Tried to PM you! but got answer that you don't accept PMs so will have to answer here!I will pass on your request that they not turn the units over to the Futaba people at the Ca AMA rally!Would you please contact Mr.Neufeld to discuss this issue?As you can see from his posts he is quite knowledgable about these units and electronics!Our only desire is to see that Futaba finds and corrects this problem!!How many other units are out there that have the same codes?Thanks!Sorry couldn't use the PM!


this would be a BIG mistake..........take them to the show first, let others see that you are telling the truth.
send them into service, and the evidence will end up at Area 51, and that will be the end of it, and your credibility.

(in reply to moodier)
       Post #: 59

RE: Major Glitch in a Futaba SS system!! - 1/8/2008 9:13:51 PM   
Krysta


 

Posts: 2864
Joined: 1/28/2003
From: Champaign, IL,
Status: offline 		summerwind,

I have already spoken to the owner of this radio, he is sending this into me. And I will have our techs check these, and we will resolve this with our customers.

But it will not be a " BIG MISTAKE " to send these into me. We have the customer's say so that this happened, taking the time to run these radios around to different events simply for others to witness any issue will only delay getting them in here where they belong.



Krysta
Product Development & Support Specialist
Futaba Service Center USA

(in reply to summerwind)
       Post #: 60

RE: Major Glitch in a Futaba SS system!! - 1/8/2008 9:20:55 PM   
summerwind


 

Posts: 1186
Joined: 2/16/2007
From: fresno, CA, USA
Status: offline 		Krysta,

i am a diehard Futaba user, and will always be a supporter of Futaba.
i think this entire thread is useless as no real evidence has ever been presented other than the OP post, and 2 followups by users that have a mere 4-6 total posts between them and thus their sign up date just being recent..................we all would like to know the truth of the matter.
i have invested around 4K this year in 2 6EXA 2.4 systems and receievers, servos and such.......am currently waiting for my 12FG (mode I) system.
all we can ask for is honesty from Futaba, and i hope there is a followup from you on these 2 radios.
lota folks watchin this one........................

(in reply to Krysta)
       Post #: 61

RE: Major Glitch in a Futaba SS system!! - 1/8/2008 9:34:53 PM   
altavillan


 

Posts: 1059
Joined: 10/24/2004
From: Altaville, CA, USA
Status: offline 		How or why would Futaba hide evidence. If this is not an isolated freak happening they need to fix it right now and that sounds like what Futaba is trying to do. Get them in and let them see if they have made some mistakes. The same would hold true for anyone who suspects a problem with their radios. Inform Futaba about your problem, get the defective units to them, and then let us all know here so we are all aware what might be a problem for us all. Anything related to airplanes has to be looked at with safety first.

I sure can't see how a sideshow at the convention is going to fix any problems.

_____________________________

I didn''t put the bullet in the fire and you quit talking about my mother! "Cosby, Shop Class, 1968 or so"

(in reply to Krysta)
       Post #: 62

RE: Major Glitch in a Futaba SS system!! - 1/8/2008 10:37:42 PM   
Daemon



Posts: 55
Joined: 12/3/2002
From: CO
Status: offline 		(I posted this in support forum thread, but it was deleted)
The easiest way to end all this speculation would be for the involved parties to create a video showing the tests that the
pilot of the crashed plane said were performed after the crash.
Setup: Bind Rx1 to Tx1. Bind Rx2 to Tx2
Turn both Rx's on.
1. Turn only Tx1 on, and demonstrate that it controls both Rx's at once
2. Turn Tx1 off, turn Tx2 on, demonstrate that it controls both Rx at once
3. Turn Tx1 and Tx2 both on, and show that both Rx's become unresponsive or glitchy.

That's it. Do that before the radios go to Futaba. Whether you trust Futaba or not,
they might fix the problem accidentally with a reset to factory specs, or firmware update
and then not take the problem seriously because they can't reproduce it. As an engineer myself, I
understand the "That's impossible" response when someone claims to have broken a system
that I designed to be unbreakable, but I can be motivated to search for
the impossible, if there's clear, unambiguous proof that the problem could be
reproduced by the user, even if I can not do so directly. In this case a video clip would
provide that proof to the satisfaction of absolutely everyone.

ian

(in reply to altavillan)
       Post #: 63

RE: Major Glitch in a Futaba SS system!! - 1/8/2008 11:32:10 PM   
summerwind


 

Posts: 1186
Joined: 2/16/2007
From: fresno, CA, USA
Status: offline
quote:

ORIGINAL: altavillan

How or why would Futaba hide evidence. If this is not an isolated freak happening they need to fix it right now and that sounds like what Futaba is trying to do. Get them in and let them see if they have made some mistakes. The same would hold true for anyone who suspects a problem with their radios. Inform Futaba about your problem, get the defective units to them, and then let us all know here so we are all aware what might be a problem for us all. Anything related to airplanes has to be looked at with safety first.

I sure can't see how a sideshow at the convention is going to fix any problems.


boy, i wanna sell anything i have to you............let's start off with a piece of property i own and will make you one heck of a deal............send me the money now, and i promise to tell you where the land is.............DOH!

(in reply to altavillan)