****EXCEED-RC ORDER ISSUE*****

****EXCEED-RC ORDER ISSUE*****
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****EXCEED-RC ORDER ISSUE***** - 1/29/2008 3:40:51 AM

yadac123

Posts: 741
Joined: 9/17/2005
From: , CA, USA
Status: offline

Please post order issues such as back-ordered parts, missing item here. Please include order number from our dealer as well. Thanks

Andy

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RE: ****EXCEED-RC ORDER ISSUE***** - 1/30/2008 12:59:07 AM

DonnyNitro

Posts: 1056
Joined: 10/28/2007
From: guelph, ON, CANADA
Status: offline

Wish there was something i can help you with bro. i like your cars (i have an exceed 1/10 nitro extreme forza buggy) and i wish there was something i could do to help you out.

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RE: ****EXCEED-RC ORDER ISSUE***** - 1/30/2008 6:38:07 AM

yadac123

Posts: 741
Joined: 9/17/2005
From: , CA, USA
Status: offline

Thanks buddy it's my job to be here to help customer who purchased exceed rc brand from our online dealers.

Thanks
Andy

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Post #: 3

RE: ****EXCEED-RC ORDER ISSUE***** - 1/30/2008 5:40:07 PM

DRPinMO

Posts: 3
Joined: 1/30/2008
From: Fenton, MO, USA
Status: offline

Please post order issues such as back-ordered parts, missing item here. Please include order number from our dealer as well. Thanks

Andy

Andy, I ordered parts for my hyperspeed car on 01/21/2008 and received them on 01/24/2008, but there was parts missing and no packing slip to tell me why the missing parts weren't in the box. I have emailed and called without any response.

Order Number = Yhst-13430410192782
Missing Parts = Spare Part Xtreme 51C00-02016 2 3.30
(51C06)/Forza
(51C812)/HyperSpeed(51C818):
Universal Joint Cup B 2P

Thanks for your time Dennis.

quote:

ORIGINAL: yadac123

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Post #: 4

RE: ****EXCEED-RC ORDER ISSUE***** - 1/30/2008 9:28:26 PM

yadac123

Posts: 741
Joined: 9/17/2005
From: , CA, USA
Status: offline

Buddy,

That order number is not complete so I can not pull up anything. How about your email that you used to place order?

Thanks
Andy

quote:

ORIGINAL: DRPinMO

Please post order issues such as back-ordered parts, missing item here. Please include order number from our dealer as well. Thanks

Andy

Andy, I ordered parts for my hyperspeed car on 01/21/2008 and received them on 01/24/2008, but there was parts missing and no packing slip to tell me why the missing parts weren't in the box. I have emailed and called without any response.

Order Number = Yhst-13430410192782
Missing Parts = Spare Part Xtreme 51C00-02016 2 3.30
(51C06)/Forza
(51C812)/HyperSpeed(51C818):
Universal Joint Cup B 2P

Thanks for your time Dennis.

quote:

ORIGINAL: yadac123

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RE: ****EXCEED-RC ORDER ISSUE***** - 1/31/2008 12:25:40 AM

DRPinMO

Posts: 3
Joined: 1/30/2008
From: Fenton, MO, USA
Status: offline

Andy,

Sorry about that!

Order Number = yhst-13430410192782-5269
Email = dparezo@yahoo.com

Thanks Again!

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Post #: 6

RE: ****EXCEED-RC ORDER ISSUE***** - 2/1/2008 1:14:16 AM

yadac123

Posts: 741
Joined: 9/17/2005
From: , CA, USA
Status: offline

sorry dennis 51C00-02016 is out but we processed a refund back to your card for this item. I'll let you know when we have it again. Sorry

Andy

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RE: ****EXCEED-RC ORDER ISSUE***** - 2/1/2008 4:10:32 AM

DRPinMO

Posts: 3
Joined: 1/30/2008
From: Fenton, MO, USA
Status: offline

Andy,

Thanks for getting back we me on this issue! I will be lookng for the notification of the part being in stock.

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Post #: 8

RE: ****EXCEED-RC ORDER ISSUE***** - 2/2/2008 2:11:23 AM

yadac123

Posts: 741
Joined: 9/17/2005
From: , CA, USA
Status: offline

Once it's back instock we'll update the website.

Thanks
Andy

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Post #: 9

RE: ****EXCEED-RC ORDER ISSUE***** - 2/3/2008 1:48:46 AM

nr7286

Posts: 29
Joined: 2/1/2008
From: Sheboygan, WI, USA
Status: offline

order yhst-14197398381157-9349

Hey, just want to say that I ordered an exceed razor 1/8 buggy from nitrorcx and ordered some spare tires right away and they sent me huge truck tires. There part numbers for wheels/tires/rims don't match whats on the exceed website. Its not a big deal to me cuz its just $8 and not worth sending back ect. But I emailed them and just got automated responses. Just want to let them know to correct the problem.

love the car!!!!
later

Nate

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Post #: 10

RE: ****EXCEED-RC ORDER ISSUE***** - 2/3/2008 4:53:31 AM

nr7286

Posts: 29
Joined: 2/1/2008
From: Sheboygan, WI, USA
Status: offline

redcat makes one very similiar but i would rather have that one

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Post #: 11

RE: ****EXCEED-RC ORDER ISSUE***** - 2/4/2008 5:24:47 PM

Lori McK

Posts: 8
Joined: 12/30/2007
From: Forney, TX, USA
Status: offline

Hi, Andy. I placed an order with Exceed the middle of January (order 309404). I received partial order but STILL waiting on the differiential gear wheel set for the Infinitive (51C08). I paid for this part way back when I ordered it and still haven't received it so I'm not real happy on that. This truck was a Christmas present for my son and he has spent more time on looking at it broke than playing with it! Please help!!!
Lori

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Post #: 12

RE: ****EXCEED-RC ORDER ISSUE***** - 2/4/2008 10:41:47 PM

yadac123

Posts: 741
Joined: 9/17/2005
From: , CA, USA
Status: offline

Alright I'm sending you 2 tires to complete the order.

Thanks
Andy

quote:

ORIGINAL: nr7286

order yhst-14197398381157-9349

Hey, just want to say that I ordered an exceed razor 1/8 buggy from nitrorcx and ordered some spare tires right away and they sent me huge truck tires. There part numbers for wheels/tires/rims don't match whats on the exceed website. Its not a big deal to me cuz its just $8 and not worth sending back ect. But I emailed them and just got automated responses. Just want to let them know to correct the problem.

love the car!!!!
later

Nate

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Post #: 13

RE: ****EXCEED-RC ORDER ISSUE***** - 2/4/2008 11:26:41 PM

yadac123

Posts: 741
Joined: 9/17/2005
From: , CA, USA
Status: offline

Alright I got the part and it's going out tomorrow.

Andy

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Post #: 14

RE: ****EXCEED-RC ORDER ISSUE***** - 2/4/2008 11:47:54 PM

MikitsuBizunizu

Posts: 52
Joined: 2/3/2008
From: Springfield, OR, USA
Status: offline

Andy, I sent you a PM concerning my order.

Thanks.

Edit: Nevermind, just got my second conformation email. Should be here within the week.

< Message edited by MikitsuBizunizu -- 2/5/2008 12:16:55 AM >

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Post #: 15