RE: ****EXCEED-RC ORDER ISSUE*****

RE: ****EXCEED-RC ORDER ISSUE*****
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RE: ****EXCEED-RC ORDER ISSUE***** - 3/7/2008 6:14:39 AM

Posts: 794
Joined: 12/12/2007
From: beaumont, CA, USA
Status: offline

quote:

ORIGINAL: webbl19

what other company do you see that has prices like this that are not the same quailty? there is nothing wrong with HSP cars in the first place. parts will break no matter what brand you have.

thats kind hard for you to say when you own excced and red cat you could get somthing better for the price of them but i am intrested in th 1/10 buggie they have

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RE: ****EXCEED-RC ORDER ISSUE***** - 4/30/2008 8:19:07 PM

Posts: 53
Joined: 1/22/2008
From: Souderton, PA, USA
Status: offline

Andy,
I ordered a 9 tooth clutch bell # 51C00-83008T and was sent a 10 tooth #51C00-83008.
I really wanted the 9 tooth, how do you want to handle the exchange?

Order # 14197398381157+11606+1614c677d88acb8866a4

I have another question, I want to order some replacment parts for the VX 2.1 but I cannot figure out how to enter the part numbers to order.

I would like to order:

Piston, sleeve & pin
S005, S006

Head gasket
S004

Exhaust gasket
S016

Pull starter & one way bearing. Do these parts come as a set?
S022

A clutch bell bearing, spacer & bolt
S012, S013, S014

Hope you can help,
Dusty

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Happy Motoring!

(in reply to usalien)

RE: ****EXCEED-RC ORDER ISSUE***** - 5/1/2008 12:08:00 PM

stagga

Posts: 56
Joined: 4/29/2008
From: Bay, BERMUDA
Status: offline

Help! Andy.

I ordered an Exceed Forza nitro buggy 1/10 from nitrorcx.com. Some how midway through processing my order the they notified me the "storm blue" buggy went out of stock.

yhst-14197398381157-11843 is my nitrcoRCX order number.

I emailed them back to replace it with the "Storm Red" 1/10 Forza nitro buggy which their website says in stock. They said someone will contact me in 1-2 business days to confirm.
Is it possible you can speed up this process?? I don't know if this can be delayed any longer, i'm too anxious to get this car! lol

Please let me know if you can help out. Thanks.

(in reply to DustyDoug)

RE: ****EXCEED-RC ORDER ISSUE***** - 5/1/2008 3:33:06 PM

stagga

Posts: 56
Joined: 4/29/2008
From: Bay, BERMUDA
Status: offline

Ok im not trying to be a pain in the a$$. But i notice nitroRCX has certain cars in stock and raidentech doesn't. If they all come from the same supplier, then the storm red isn't in stock either (but it says it is at nitrorcx). I'm really not tryin to wait 4-6weeks for them to restock. Andy let me know my options...looks like i'll have to take the left over colors no one else wants lol

< Message edited by stagga -- 5/1/2008 3:35:53 PM >

(in reply to stagga)

RE: ****EXCEED-RC ORDER ISSUE***** - 5/2/2008 1:57:26 PM

Posts: 597
Joined: 9/17/2005
From: , CA, USA
Status: offline

ok dusty,

I'm sending you a new clutch bell and I'll make sure it's 9T. Sorry that we do not have parts for engine for sale now.

Andy

quote:

ORIGINAL: DustyDoug

Andy,
I ordered a 9 tooth clutch bell # 51C00-83008T and was sent a 10 tooth #51C00-83008.
I really wanted the 9 tooth, how do you want to handle the exchange?

Order # 14197398381157+11606+1614c677d88acb8866a4

I have another question, I want to order some replacment parts for the VX 2.1 but I cannot figure out how to enter the part numbers to order.

I would like to order:

Piston, sleeve & pin
S005, S006

Head gasket
S004

Exhaust gasket
S016

Pull starter & one way bearing. Do these parts come as a set?
S022

A clutch bell bearing, spacer & bolt
S012, S013, S014

Hope you can help,
Dusty

_____________________________

Andy - Official Exceed RC Support Forum Host

(in reply to DustyDoug)

RE: ****EXCEED-RC ORDER ISSUE***** - 5/2/2008 1:58:42 PM

Posts: 597
Joined: 9/17/2005
From: , CA, USA
Status: offline

ok I've logged your request to storm red. They should have it go out.

Andy

quote:

ORIGINAL: stagga

Ok im not trying to be a pain in the a$$. But i notice nitroRCX has certain cars in stock and raidentech doesn't. If they all come from the same supplier, then the storm red isn't in stock either (but it says it is at nitrorcx). I'm really not tryin to wait 4-6weeks for them to restock. Andy let me know my options...looks like i'll have to take the left over colors no one else wants lol

_____________________________

Andy - Official Exceed RC Support Forum Host

(in reply to stagga)

RE: ****EXCEED-RC ORDER ISSUE***** - 5/2/2008 2:26:09 PM

Posts: 53
Joined: 1/22/2008
From: Souderton, PA, USA
Status: offline

andy,
Do you know where I can get replacment parts for the VX .21?
I have not been able to find any/

Dusty

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Happy Motoring!

(in reply to yadac123)

RE: ****EXCEED-RC ORDER ISSUE***** - 5/2/2008 5:42:46 PM

dc419

Posts: 3
Joined: 5/1/2008
From: camas, WA, USA
Status: offline

i bought a infinity from wonderhobby.com and they sent me the blue sava nitro truck but it had the body and green wheels and tires from the electric model the dynamite and i was wondering if i had to take it up with them or if you could take care of me?

(in reply to usalien)

RE: ****EXCEED-RC ORDER ISSUE***** - 5/2/2008 5:45:58 PM

dc419

Posts: 3
Joined: 5/1/2008
From: camas, WA, USA
Status: offline

also i noticed the infinitive says it has ball bearing and the dynamite says it has normal bearings so does that mean my nitro truck has normal bearings in it?

(in reply to dc419)

RE: ****EXCEED-RC ORDER ISSUE***** - 5/2/2008 7:41:47 PM

Posts: 597
Joined: 9/17/2005
From: , CA, USA
Status: offline

Sorry our pictures are not updated but that is the correct model so you got the correct item.

Andy

quote:

ORIGINAL: dc419

i bought a infinity from wonderhobby.com and they sent me the blue sava nitro truck but it had the body and green wheels and tires from the electric model the dynamite and i was wondering if i had to take it up with them or if you could take care of me?

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Andy - Official Exceed RC Support Forum Host

(in reply to dc419)

RE: ****EXCEED-RC ORDER ISSUE***** - 5/2/2008 7:43:16 PM

Posts: 597
Joined: 9/17/2005
From: , CA, USA
Status: offline

Sorry about model are uses ball bearing only and we do not use normal race bearings.

Andy

quote:

ORIGINAL: dc419

also i noticed the infinitive says it has ball bearing and the dynamite says it has normal bearings so does that mean my nitro truck has normal bearings in it?

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Andy - Official Exceed RC Support Forum Host

(in reply to dc419)

RE: ****EXCEED-RC ORDER ISSUE***** - 5/5/2008 12:17:49 PM

stagga

Posts: 56
Joined: 4/29/2008
From: Bay, BERMUDA
Status: offline

Andy,

Thanks for putting through my order. I've been tracking the package, i am a little confused on why ups tracking says the package is only 1lbs. I kno the car and the starter kit weigh more than a pound all together. hmmm...sending me an empty box maybe? lolll.

. i kno its not a big deal...just a little odd. i ordered some spare parts from tower...and those few things were 3.1lbs (but should prolly be 1lbs lol) ok, i'll stop actin like a concerned mother n wait till it gets here.

(in reply to yadac123)

RE: ****EXCEED-RC ORDER ISSUE***** - 5/5/2008 1:11:00 PM

Posts: 28
Joined: 4/15/2008
From: Alexandria, KY, USA
Status: offline

1 lb. was what mine also said as well.

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(in reply to stagga)

RE: ****EXCEED-RC ORDER ISSUE***** - 5/6/2008 2:24:32 AM

Posts: 111
Joined: 3/10/2008
From: Salem, OR, USA
Status: offline

The Ultra 1/10 car I ordered a couple monts ago tracked at 1lb. as well. The weight is just a generic amount. Andy's shops are right in the heart of a UPS main hub at Baldwin Park CA. I imagine that they are servin UPS truckloads of toys being shipped out to all us, and they have a huge account.

It matters not my friend, you will get your stuff in due time, all 3.1 lbs of it.

(in reply to relaxednoma)

RE: ****EXCEED-RC ORDER ISSUE***** - 5/6/2008 3:50:55 AM

stagga

Posts: 56
Joined: 4/29/2008
From: Bay, BERMUDA
Status: offline

ight cool. not stressin it. just patiently waiting for the delivery. looks like the parts i ordere from towerhobbies is gonna reach here first. at least i get a lil something to play eith first

(in reply to cflytrap)

RE: ****EXCEED-RC ORDER ISSUE***** - 5/7/2008 3:01:16 PM

Posts: 597
Joined: 9/17/2005
From: , CA, USA
Status: offline

Don't worry just wait till you get the package. We put 1lb on all packages.

Andy

quote:

ORIGINAL: stagga

Andy,

Thanks for putting through my order. I've been tracking the package, i am a little confused on why ups tracking says the package is only 1lbs. I kno the car and the starter kit weigh more than a pound all together. hmmm...sending me an empty box maybe? lolll. . i kno its not a big deal...just a little odd. i ordered some spare parts from tower...and those few things were 3.1lbs (but should prolly be 1lbs lol) ok, i'll stop actin like a concerned mother n wait till it gets here.

_____________________________

Andy - Official Exceed RC Support Forum Host

(in reply to stagga)

RE: ****EXCEED-RC ORDER ISSUE***** - 5/9/2008 2:45:17 PM

stagga

Posts: 56
Joined: 4/29/2008
From: Bay, BERMUDA
Status: offline

andy do they typically send the starter kit and car together? i just got a call from my courier n it they only asked for an invoice for the starter kit. or maybe they already have one for the car....but it all should have been on the same invoice....anyway, it will be here tomorrow so i'lll find out then

(in reply to yadac123)