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All Forums >> RC Airplanes >> RC Jets >> Turbine Clinic >> Artes Jet >> warranty
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warranty - 3/7/2008 10:58:14 PM   
Hammbone



Posts: 1315
Joined: 1/5/2002
From: Fort Collins, CO, USA
Status: online 		Hello,
I purchased one of your JF-120 Eagles last year from TBM. The purchase date was 7-10-2007. I have not run it yet, but I'm about to install it in my first jet airplane now. I started looking through the manual to see how to install and hook up the turbine, and I found the waranty statement that says I was supposed to send it in 15 days after receiving it.
It's been a lot more than 15 days, but I haven't run the turbine yet. Can I still send in the warranty statement and be covered under the warranty?
Turbine serial # is JF1200207.

Also, what address do I send the warranty statement to?

Thanks, Jim


< Message edited by Hammbone -- 3/7/2008 11:07:08 PM >
       Post #: 1

RE: warranty - 3/10/2008 4:06:42 PM   
BluFox



Posts: 331
Joined: 1/1/2002
From: North Port, FL,
Status: offline 		Hello:

It is the owner / purchaser's responsibility to register the Lifetime Warranty within the required 15 day time period. If this is not completed, the warranty reverts back to 1 year.

Please complete the warranty per the instructions contained within the warranty. Mail this completed form to me at my Florida address. My address is located in the pages just prior to the LTW page.

I will waive the 15 day requirement for your registration.

Regards,
Eric Clapp
Jet Central Micro Turbines
Built with Quality. . .Backed with Confidence
Lifetime Warranty


_____________________________

JetArtes Gulf Coast
www.jetartes.com

(in reply to Hammbone)
       Post #: 2

RE: warranty - 3/10/2008 7:20:53 PM   
Hammbone



Posts: 1315
Joined: 1/5/2002
From: Fort Collins, CO, USA
Status: online 		O.K. thanks.
If I would have known I was supposed to mail in the warranty statement within 15 days, I would have.
I just now found the warranty statement.

I'll mail it to you today.

Thanks, Jim

(in reply to BluFox)
       Post #: 3

RE: warranty - 3/11/2008 1:03:57 AM   
dthompson


 

Posts: 1
Joined: 2/24/2008
From: Fenelon Falls, ON, CANADA
Status: offline 		Eric:
What if the engine was shipped from the factory in Mexico?
Approx Feb 15/08
Thanks
dave

(in reply to Hammbone)
       Post #: 4

RE: warranty - 3/11/2008 4:37:36 AM   
BluFox



Posts: 331
Joined: 1/1/2002
From: North Port, FL,
Status: offline 		Dave:

fill out the registration and send it to me. The opportunity to "grandfather" the warranty registration time frame is about to run out.
The 15 day registration is stated and there for a purpose. Shipping from my office or the manufacturing facility is 3 days or less. The 15 day period starts from time of receipt.

Regards,
Eric Clapp
Jet Central Micro Turbines
Built with Quality. . .Backed with Confidence
Lifetime Warranty


_____________________________

JetArtes Gulf Coast
www.jetartes.com

(in reply to dthompson)
       Post #: 5

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