Xheli canceled my order??  
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All Forums >> RC Helicopters >> Electric RC Helis >> Esky Helicopters >> Xheli canceled my order??
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Xheli canceled my order?? - 3/13/2008 2:58:16 AM   
madness101


 

Posts: 50
Joined: 3/11/2008
From: Miami, FL, USA
Status: offline 		Why would they do that? I put a compliant in with BBB. I'm still being charged, this is unfair
This is what they canceled, for no reason. http://www.xheli.com/exi-450-arf-rc-helicopter.html
I will never again order from them.

Nate
       Post #: 1

RE: Xheli canceled my order?? - 3/13/2008 3:13:58 AM   
flyinsolo11


 

Posts: 638
Joined: 11/28/2007
From: Anchorage, AK, USA
Status: offline 		I have heard complaint after complaint about those guys. I decided a long time ago to stay away from them. Did you order a lot?

Sorry man...

_____________________________

Flying is the art of throwing yourself at the ground... and missing.

(in reply to madness101)
       Post #: 2

RE: Xheli canceled my order?? - 3/13/2008 10:34:21 PM   
cjennjr


 

Posts: 67
Joined: 1/16/2008
From: BARTLETT, TN, USA
Status: offline 		I tried to contact XHeli about order issues - no reply at all! I will never order from them again! The website is fantastic to look at, but I wouldn't order anything from them.

(in reply to kmkdudemann)
       Post #: 3

RE: Xheli canceled my order?? - 3/13/2008 11:31:49 PM   
homeunt


 

Posts: 938
Joined: 2/10/2008
From: Ectobicoke, ON, CANADA
Status: offline 		talk about internet scam, watchout for them

_____________________________

This hobby is funny, if I got cash, I got no experience.
If i got experience, I see a giant hole on my wallet.

(in reply to cjennjr)
       Post #: 4

RE: Xheli canceled my order?? - 3/13/2008 11:42:27 PM   
jl449


 

Posts: 26
Joined: 1/8/2008
From: Salinas, CA, USA
Status: offline 		That sucks!!!
I ordered my HBFP with spare parts and got everything I ordered.. free shipping and it was fast!!!
It's too bad some of you guys have to experience Sh*t like that. I hate the feeling waiting for something and finding out you're not getting it.....

(in reply to homeunt)
       Post #: 5

RE: Xheli canceled my order?? - 3/14/2008 3:46:56 AM   
AZheli



Posts: 167
Joined: 1/13/2008
From: , AZ, USA
Status: offline 		I've also got everything I've ever ordered - fast and with free shipping. Their prices are what compare all other internet parts sources against.

Had a couple of minor screw-ups, but Andy, a Forum Host over at the Exceed Forums here, was responsive & fixed everything in short order.

You may want to PM yadac123 & ask for details on the cancellation.

Remember to be civil - he's there to help.

(in reply to jl449)
       Post #: 6

RE: Xheli canceled my order?? - 3/15/2008 2:01:40 AM   
Cyclic Hardover



Posts: 7190
Joined: 5/7/2002
From: New Mexico, USA
Status: offline 		I'm sure there is more to this than we're being told. Most of these guys show up here to complain, then disappear. I've not really had any problems that were not fixed.

_____________________________

Retired Army Aviator - Excuse Me! You sold me a hair with a cake around it!

(in reply to AZheli)
       Post #: 7

RE: Xheli canceled my order?? - 3/15/2008 3:01:45 AM   
crimsonrain22


 

Posts: 472
Joined: 5/10/2007
From: Martinsville, IN, USA
Status: offline 		I have also made more then a few orders from them alway here within a week and what I ordered.

_____________________________

If the wings are moving faster the the Fuselage its probably a helicopter and therefor unsafe.......

(in reply to Cyclic Hardover)
       Post #: 8

RE: Xheli canceled my order?? - 3/15/2008 3:23:12 AM   
madness101


 

Posts: 50
Joined: 3/11/2008
From: Miami, FL, USA
Status: offline 		They have a F rating with the BBB. And the VP. talks way to fast to understand him. I had to contest the charge to get a refund started.
I just hope you never have to call them and ask why you haven't received a conformational shipping email and they say, sorry the order was canceled. I cant help you, and hang up.

Nate

(in reply to crimsonrain22)
       Post #: 9

RE: Xheli canceled my order?? - 3/17/2008 8:13:42 AM   
kennyt


 

Posts: 68
Joined: 9/29/2007
From: Buena Park, CA, USA
Status: offline 		i have only had one problem with xheli sending me a used airframe for my honey bee. i think i have ordered a total of 4 times from them so 1 out of 4 isnt bad. i called them up to complain and they sent me a brand new one shipped free that arrived in 2 days. so i guess it was not really a problem for me since they rectified the issue really fast and i did not loose any flying time since i was able to use the tailboom out of the used item they sent.

_____________________________

"wildhover"

(in reply to madness101)
       Post #: 10

RE: Xheli canceled my order?? - 3/17/2008 2:26:01 PM   
nuttcaze


 

Posts: 1549
Joined: 1/3/2008
From: Johnson City, NY, USA
Status: offline 		use Ka-Planes in Fl. have fun trying to find a complaint against them (cause there aren't any )

(in reply to madness101)
       Post #: 11

RE: Xheli canceled my order?? - 3/17/2008 3:00:49 PM   
noobflyer01


 

Posts: 856
Joined: 2/17/2008
From: , FL, USA
Status: offline 		nuttcraze you 100% correct. i buy ALL my stuff at ka-planes. if you placed an order before 12 EST they will ship it same day. they are in FLorida and so im I so i get my stuff the very next day . super cheap shipping also

oh yeah customer service is number 1. gotta love them...

ps i also have been at the store awesome bunch. family business i think. father and son kind of deal.

_____________________________

EF mash rescue Co-ax, HBK2, HBFP, Belt CP, Blackhawk 450, EXI 450, trex 450 SA, mars 480, mini titan e325, gazaur poseidon.

(in reply to nuttcaze)
       Post #: 12

RE: Xheli canceled my order?? - 3/17/2008 5:06:51 PM   
crimsonrain22


 

Posts: 472
Joined: 5/10/2007
From: Martinsville, IN, USA
Status: offline 		Another great place for King2 and Belt Parts is Ushobbysupply.com Micheal poster here regularly and is a all round great guy to deal with. Based out of washington I get parts from in to Indiana in about 3 days.

_____________________________

If the wings are moving faster the the Fuselage its probably a helicopter and therefor unsafe.......

(in reply to noobflyer01)
       Post #: 13

RE: Xheli canceled my order?? - 3/17/2008 6:56:58 PM   
nuttcaze


 

Posts: 1549
Joined: 1/3/2008
From: Johnson City, NY, USA
Status: offline 		if I buy a ARTF or heli from BPHobbies I get overnight shipping standard, Fedex is super quick for me, takes them around 16hrs to deliver it to my door (my E-Smart Kit got delivered Sat 8am after being picked up fri at 3:14pm), but BPHobbies is in NJ too, and they only use Fedex for kits and helis, parts still come by USPS, not the fastest customer service (which is why I buy my helis at Ka-Planes) but they have the biggest ESky parts selection I've found, great prices. Ka-Planes is still #1 in my book though

(in reply to crimsonrain22)
       Post #: 14

RE: Xheli canceled my order?? - 3/17/2008 10:05:57 PM   
RMG2


 

Posts: 586
Joined: 8/13/2004
From: Private, OR, USA
Status: offline 		Xheli sucks, plain and simlpe! Only ordered from them twice and got screwed the second time. Should have listened to others who told me to stay away from those fools

(in reply to nuttcaze)
       Post #: 15

RE: Xheli canceled my order?? - 3/17/2008 11:01:23 PM