RE: PRODUCT ALERT - STOP USING IMMEDIATELY  
View related threads: (in this forum | in all forums)

Tower Hobbies
Enter up to 4 keywords or Tower stock numbers
Logged in as Guest



Users viewing this topic: none
  Printable Version
       

All Forums >> RC Cars, Buggies, Trucks, Tanks and more >> Redcat Racing Support >> RE: PRODUCT ALERT - STOP USING IMMEDIATELY
Page: <<   < prev  1 [2] 3 4   next >   >>  

Login
Message << Older Topic   Newer Topic >>
RE: PRODUCT ALERT - STOP USING IMMEDIATELY - 4/2/2008 1:15:43 AM   
1marty


 

Posts: 55
Joined: 9/16/2007
From: phoenix, AZ, USA
Status: offline
sorry to sound ignorant, but what is meant by returning battery cover? also, i take it that there is no proof of purchase to be sent with the product. thanks, a job well done to redcat racing.

(in reply to RedcatRacing)
       Post #: 26

RE: PRODUCT ALERT - STOP USING IMMEDIATELY - 4/2/2008 1:20:24 AM   
1marty


 

Posts: 55
Joined: 9/16/2007
From: phoenix, AZ, USA
Status: offline
sorry, the battery cover for the tx, dahhh!!

(in reply to 1marty)
       Post #: 27

RE: PRODUCT ALERT - STOP USING IMMEDIATELY - 4/2/2008 1:21:20 AM   
need2drag


 

Posts: 655
Joined: 1/19/2008
From: Abilene, KS, USA
Status: offline
I personally am not worried if I get an AM or FM in return, as long as what I get will not have the same issues. I think too many people are worried about getting the most they can out of this, instead of being happy that they have a product from a company that is doing there best to please the customers, which is a lot more than what I have seen from any other company. Good job Darin.

(in reply to 241 racing)
       Post #: 28

RE: PRODUCT ALERT - STOP USING IMMEDIATELY - 4/2/2008 1:48:38 AM   
mrlee2071



Posts: 123
Joined: 1/1/2008
From: Clovis, CA, USA
Status: offline
DITTO!

_____________________________

When you can''t run the one you love, bash the one that''s still running....... Then buy more parts

(in reply to need2drag)
       Post #: 29

RE: PRODUCT ALERT - STOP USING IMMEDIATELY - 4/2/2008 3:03:40 AM   
rcrunningman


 

Posts: 18
Joined: 3/26/2008
From: lakewood, OH, USA
Status: offline
redcat has done well with the controller problem.

< Message edited by rcrunningman -- 4/2/2008 6:44:55 PM >

(in reply to 241 racing)
       Post #: 30

RE: PRODUCT ALERT - STOP USING IMMEDIATELY - 4/2/2008 3:39:08 AM   
jumpanddrop


 

Posts: 807
Joined: 2/7/2008
From: , BC, CANADA
Status: offline

quote:

ORIGINAL: rcrunningman

The whole redcat line is a joke I have been driving rc nitro for a while my redcat came with a associated servo none working sent it back they said not theres. My one way bearing does not work with roto start i have to clean it everytime I use it or it slips. My servos glitch again not under warrenty. I contacted them several times there is no warrenty on these nito cars i had it three weeks and all these problem. Also my dogbones are bent,mind you never crashed this once. So I called again and asked what was covered under the 90 day warrenty and the guy said nothing I dont know what to say. All I wanted was 2 dogbones and a one way gear not even a servo and he said sorry. Stay away from the volcano sv atleast they are selling them through dealers on ebay and they are junk.They might have made improvements cause now it comes with a 1-1/4 pull start not a one inch and a better engine.And my controller well you know that issue mine ran all the way down the street on its own.

Dude, lol welcome to the R/C world. i gess i might not be the thing for you . i own a redcat and a hpi and they all have there probems. when you crash something you should expect to break at lease one thing, dogbones arnt expensive . also about the hole "only 1% have had probems with the radio's" im sure over 50% of the people who bought the vehicles changes there radio right away b/c they have a better one, or they had probelems but didint know that redcat has such good support and warrenty that they didint even think of returning it. thats just my thoughts

(in reply to rcrunningman)
       Post #: 31

RE: PRODUCT ALERT - STOP USING IMMEDIATELY - 4/2/2008 3:47:12 AM   
rcrunningman


 

Posts: 18
Joined: 3/26/2008
From: lakewood, OH, USA
Status: offline
sorry for the bashing remarks will take out all comments. like i said its not a bad truck just the support was not right maybe i approached it wrong.

< Message edited by rcrunningman -- 4/2/2008 6:42:58 PM >

(in reply to jumpanddrop)
       Post #: 32

RE: PRODUCT ALERT - STOP USING IMMEDIATELY - 4/2/2008 3:52:09 AM   
jumpanddrop


 

Posts: 807
Joined: 2/7/2008
From: , BC, CANADA
Status: offline

quote:

ORIGINAL: rcrunningman

Ya right good support please like i said my servos where messed up called 3 days later and all i want was cheap parts to make me happy not even the servo and he said no. Put my new servo in and roto start cause the pull start broke asap and the one way bearing slips all the time. Not new to rc i have a jato 3.3 and i can crash at 60mph and not do much damage.Like i said never even crash the volcano.And the guy i bought it from said 60 plus lol maybe 33mph.

ok, im not going to argue with you, but if you come on the redcat support forum and say there a pile of crap then you arnt going to get some nice things said to you . as for the bending dogbones, you need to put some peices of tubing in the drive cups to the dogbones dont bind in the cups. also no stock radio gear is going to be the greatest quality. you should go to your hobby shop and pick up a hitec servo and you should be fine. not sure who you are dealing with but i have never had a negative resonse from the great redcat team

(in reply to rcrunningman)
       Post #: 33

RE: PRODUCT ALERT - STOP USING IMMEDIATELY - 4/2/2008 4:03:41 AM   
RedcatRacing



Posts: 451
Joined: 6/3/2005
From: phoenix, AZ, USA
Status: offline
Email me directly and lets get this worked out. When did you buy the Volcano?

My direct email is:

darin@redcatracing.com

Thanks

Darin


_____________________________

Darin Oreman
REDCAT RACING

(in reply to jumpanddrop)
       Post #: 34

RE: PRODUCT ALERT - STOP USING IMMEDIATELY - 4/2/2008 4:52:34 AM   
bluecaka69



Posts: 2061
Joined: 2/18/2006
From: bILLINGS, MT, USA
Status: offline

quote:

ORIGINAL: rcrunningman

The whole redcat line is a joke I have been driving rc nitro for a while my redcat came with a associated servo none working sent it back they said not theres. My one way bearing does not work with roto start i have to clean it everytime I use it or it slips. My servos glitch again not under warrenty. I contacted them several times there is no warrenty on these nito cars i had it three weeks and all these problem. Also my dogbones are bent,mind you never crashed this once. So I called again and asked what was covered under the 90 day warrenty and the guy said nothing I dont know what to say. All I wanted was 2 dogbones and a one way gear not even a servo and he said sorry. Stay away from the volcano sv atleast they are selling them through dealers on ebay and they are junk.They might have made improvements cause now it comes with a 1-1/4 pull start not a one inch and a better engine.And my controller well you know that issue mine ran all the way down the street on its own.

why would a redcat come with an associated servo there are not even closly related it must have been used or something

_____________________________

Bodies By Blue-Airbrushes Bring Out The Artist In All Of Us!!
All About Fun Hobbies

(in reply to rcrunningman)
       Post #: 35

RE: PRODUCT ALERT - STOP USING IMMEDIATELY - 4/2/2008 5:57:14 PM   
Redcat_Mike



Posts: 28
Joined: 3/14/2008
From: Phoenix, AZ, USA
Status: offline

quote:

ORIGINAL: rcrunningman

The whole redcat line is a joke I have been driving rc nitro for a while my redcat came with a associated servo none working sent it back they said not theres. My one way bearing does not work with roto start i have to clean it everytime I use it or it slips. My servos glitch again not under warrenty. I contacted them several times there is no warrenty on these nito cars i had it three weeks and all these problem. Also my dogbones are bent,mind you never crashed this once. So I called again and asked what was covered under the 90 day warrenty and the guy said nothing I dont know what to say. All I wanted was 2 dogbones and a one way gear not even a servo and he said sorry. Stay away from the volcano sv atleast they are selling them through dealers on ebay and they are junk.They might have made improvements cause now it comes with a 1-1/4 pull start not a one inch and a better engine.And my controller well you know that issue mine ran all the way down the street on its own.



Rcrunningman : I was the one that talked to you on the phone. As i explained to you, we cannot warranty the servo because it is not our servo. We do not sell Associated servo's in our car, nor do we have access to them.



_____________________________

Mike Friery
www.redcatracing.com

(in reply to rcrunningman)
       Post #: 36

RE: PRODUCT ALERT - STOP USING IMMEDIATELY - 4/2/2008 6:46:35 PM   
bluecaka69



Posts: 2061
Joined: 2/18/2006
From: bILLINGS, MT, USA
Status: offline
thank you thats what i said

_____________________________

Bodies By Blue-Airbrushes Bring Out The Artist In All Of Us!!
All About Fun Hobbies

(in reply to Redcat_Mike)
       Post #: 37

RE: PRODUCT ALERT - STOP USING IMMEDIATELY - 4/2/2008 9:12:10 PM   
gokartingbob455



Posts: 806
Joined: 9/4/2007
From: Louisville, KY, USA
Status: offline
what exactly is wrong?
i wish i the shockwave radios were on that list...i really hate the radio i have and i dont want to buy another one. lol
good job Darin, i hope the recall doesn't screw up the money situation.

_____________________________

ummmmm.................he did it.

(in reply to bluecaka69)
       Post #: 38

RE: PRODUCT ALERT - STOP USING IMMEDIATELY - 4/3/2008 6:12:44 AM   
Megabash



Posts: 94
Joined: 3/7/2008
From: Albuquerque, NM, USA
Status: offline
OMG I am totally impressed by Redcats's service to their customers!!!! Talk about earning browny points with their customers!!! HOTDOG!! I get to drive my Hurricane XP some more WOOOOT, after I do the radio swap!! THANKS REDCAT!!!!!!!!!!

_____________________________

When God gives you lemons, make lemonade and spike it with some vodka!

(in reply to gokartingbob455)