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sos95714 -> RE: How do you guys like your 989? (5/23/2008 4:16:16 AM)
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quote:
ORIGINAL: BigTruckDriver Hows it going SOS? Hi all, I’d like to take a moment, bring this thread to the top, and let you folks know the final outcome of my 989 repair problems. First of all, my charger came back with the same bleedthrough problem as when I sent it in. You might imagine I was quiet upset, and after sending Tim a pretty rude personal message, which I shortly became ashamed of, I have to say that Tim bent over backwards to help me get my problems resolved (in spite of my rudeness). Tim shouldered the responsibility for taking so long getting my 989 repaired and assured me my experience was an anomaly and not the norm in terms of customer service. Tim eventually ended up shipping out a new replacement 989, which at the moment is operating flawlessly. My hat is off to you Tim for helping get my 989 issues resolved. Regards, SOS
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