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sos95714 -> RE: How do you guys like your 989? (4/23/2008 2:57:13 PM)
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quote:
ORIGINAL: Tim@MRC SOS, what's your last name so I can check on it for you. Tim Hi Tim, Here's the correspondence I’ve had with the folks at MRC. (Read from the bottom up). Your charger came in on the 6th of March. I'll work on it today and have it ready to ship out by early next week. John - Original Message - From: "SCHLAEFER, STEVE (ATTSI)" <ss1671@att.com> To: <mrcsupport@modelrectifier.com> Sent: Thursday, March 27, 2008 9:44 AM Subject: Repair Status Hi MRC, I sent in my 989 per Tim@mrc for repair/replacement way back on 03/04/2008 via USPS 2nd day and haven't heard back from you folks. Inquires to Tim@mrc have yielded no replies. I'd like to get immediate status and get my charger replaced post haste. STEVE SCHLAEFER Tim, It seems to me if it's going to take so long to make a repair it would be less expensive, and provide for better customer relations for you folks to simply replace it. Thanks, SOS
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