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RE: Question for smartechracing - 6/9/2008 12:03:40 PM   
benk


 

Posts: 25
Joined: 6/29/2006
From: RomaQueensland, AUSTRALIA
Status: offline 		No worries, I know a lot of people are waiting on these parts and it is just as frustrating for us (local distrubitors) when it takes so long to get the parts

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For all your Smartech Parts

(in reply to Foxy)
       Post #: 51

RE: Question for smartechracing - 6/9/2008 5:55:24 PM   
AngelShark


 

Posts: 154
Joined: 2/21/2008
From: Woodland Hills, CA, USA
Status: offline
quote:

ORIGINAL: ozace

Any dealers have the Titan upgrades yet ? I assume the Hurricane must be close to shipping now, i hope parts are comming with them.


Yes the Hurricane is in customs and awaiting release and there are parts in the shipments.

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(in reply to ozace)
       Post #: 52

RE: Question for smartechracing - 6/9/2008 11:21:04 PM   
ozace



Posts: 64
Joined: 6/13/2003
From: melbourne, AUSTRALIA
Status: offline 		sweet

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       Post #: 53

RE: Question for smartechracing - 6/17/2008 8:24:35 AM   
ozace



Posts: 64
Joined: 6/13/2003
From: melbourne, AUSTRALIA
Status: offline 		Well another week goes by, Smartech do not answer emails (or pm's). I was lucky enough to get some of what i wanted from one very kind poster above(NOT in the US).

I tried to order some hurricane bits from the US but that was a Joke. It is unfortunate that some stores pretend to offer international shipping yet make it so expensive that no one would use the service. It is an interesting marketing ploy but offensive none the less. (i was quoted $90 to ship a small envelope of parts worth $30).

So back to my original gripe. Smartech cannot, will not or do not support their product in a meaningful way. As it stands now i would suggest all paying customers (not stores or their shills) stay well away. As much potential as the titan has shown without support it is worthless

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       Post #: 54

RE: Question for smartechracing - 6/17/2008 9:45:22 AM   
benk


 

Posts: 25
Joined: 6/29/2006
From: RomaQueensland, AUSTRALIA
Status: offline 		Yes, Smartech had the chance to dominate the 1/5 4x4 market with the Titan as it was the only 4x4 (at the time) that was a reasonable price but unless they can back it up with parts and upgrades people will get put off the product no matter how good it is

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For all your Smartech Parts

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       Post #: 55

RE: Question for smartechracing - 6/18/2008 10:15:06 PM   
tmdz28



Posts: 633
Joined: 5/1/2007
From: West Covina, CA, USA
Status: offline 		Well, it is too late now. Rampage is coming out and it will have huge supports from the same mod makers that makes Baja 5b mods.

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       Post #: 56

RE: Question for smartechracing - 6/25/2008 12:46:58 PM   
Smartechracing


 

Posts: 324
Joined: 12/21/2007
From: Taipei, TAIWAN
Status: offline
quote:

ORIGINAL: tmdz28

Well, it is too late now. Rampage is coming out and it will have huge supports from the same mod makers that makes Baja 5b mods.

Cant wait to see rampage is coming out

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(in reply to tmdz28)
       Post #: 57

RE: Question for smartechracing - 6/25/2008 12:58:31 PM   
Mr Terminator



Posts: 418
Joined: 11/14/2007
From: Manchester, UNITED KINGDOM
Status: offline
quote:

Cant wait to see rampage is coming out


The Rampage is out and on sale I think.

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       Post #: 58

RE: Question for smartechracing - 6/25/2008 1:47:16 PM   
QIK-RX4


 

Posts: 28
Joined: 2/25/2008
From: Townsville, AUSTRALIA
Status: offline 		Anyone wanna buy a near new titan??? I know were a real good one is..........

(in reply to Mr Terminator)
       Post #: 59

RE: Question for smartechracing - 6/25/2008 1:53:16 PM   
Smartechracing


 

Posts: 324
Joined: 12/21/2007
From: Taipei, TAIWAN
Status: offline
quote:

ORIGINAL: Mr Terminator

quote:

Cant wait to see rampage is coming out


The Rampage is out and on sale I think.

Where to buy? I want to buy one.

_____________________________

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A member of Perfect international group

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       Post #: 60

RE: Question for smartechracing - 6/25/2008 5:24:37 PM   
Dave ESPI



Posts: 1561
Joined: 11/30/2005
From: Latham, NY, USA
Status: offline
quote:

ORIGINAL: Smartechracing


quote:

ORIGINAL: Mr Terminator

quote:

Cant wait to see rampage is coming out


The Rampage is out and on sale I think.

Where to buy? I want to buy one.



Ballsy post.



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(in reply to Smartechracing)
       Post #: 61

RE: Question for smartechracing - 6/25/2008 6:13:21 PM   
hellya


 

Posts: 3869
Joined: 2/18/2005
From: Bonney Lake, WA, USA
Status: offline
quote:

ORIGINAL: QIK-RX4

Anyone wanna buy a near new titan??? I know were a real good one is..........


If its powerslide they told me they cant/wont ship the titan out of Aussie...the Titan there is only $775US(850 AU) plus ship
http://powerslideracing.com.au/index.php?main_page=product_info&products_id=449

So the Titan for US residents will cost $999-1300 plus shipping depending on where you get it

quote:

Sorry guys been busy, there basically all sold locally now bar one which is in pieces. The post office here say its too big to ship. Having said that its still possible to post it if your mates with the post office owner but considering the price I'm not to keen on risking it being returned from the mail centre if they refuse it there and possibly losing postage costs.


..........................................................................................................................................................................................................................................................

The Rampage has already come out!!! Dealers have been selling them

quote:

ORIGINAL: Smartechracing

Where to buy? I want to buy one.


www.innovativehobby.com had them in stock last week.... might be sold out ...they ship internationally people in canada have recieved some from troy

Preorders should be shipping right after the 4th of July through www.rampagehopups.com $905 shipped for the MT in the USA no radio sytem

< Message edited by hellya -- 6/25/2008 6:43:22 PM >

(in reply to QIK-RX4)
       Post #: 62

RE: Question for smartechracing - 6/25/2008 6:24:23 PM   
Ron E


 

Posts: 12
Joined: 12/15/2006
From: Geneseo, IL, USA
Status: offline
quote:

ORIGINAL: Smartechracing


quote:

ORIGINAL: tmdz28

Well, it is too late now. Rampage is coming out and it will have huge supports from the same mod makers that makes Baja 5b mods.

Cant wait to see rampage is coming out


Me either, after reading your responses in this post I ordered one.

(in reply to Smartechracing)
       Post #: 63

RE: Question for smartechracing - 6/25/2008 6:47:43 PM   
hellya


 

Posts: 3869
Joined: 2/18/2005
From: Bonney Lake, WA, USA
Status: offline
quote:

ORIGINAL: ozace

Well another week goes by, Smartech do not answer emails (or pm's). I was lucky enough to get some of what i wanted from one very kind poster above(NOT in the US).

I tried to order some hurricane bits from the US but that was a Joke. It is unfortunate that some stores pretend to offer international shipping yet make it so expensive that no one would use the service. It is an interesting marketing ploy but offensive none the less. (i was quoted $90 to ship a small envelope of parts worth $30).

So back to my original gripe. Smartech cannot, will not or do not support their product in a meaningful way. As it stands now i would suggest all paying customers (not stores or their shills) stay well away. As much potential as the titan has shown without support it is worthless




Then smartech sales gave this info to all


quote:

ORIGINAL: Smartechracing

This is Nelson; Sales Manager from Smartech.

After receiving your complain on this forums, we have check our e-mails everyday for your inquiry, but with no success.

Maybe there are some problem with our e-mail or other reasons.

If you need any parts that your dealer near you cannot help you with, please contact me at the below info, and I will take care your needs right away.

Best Regards,

Nelson Yu
Sales Manager
PERFECT INTERNATIONAL GROUP
www.smartechracing.com
Office e-mail: nelson@perfect-group.com
U.S.account e-mail: smartechracing@gmail.com
Euro account e-mail: smartecheuro@gmail.com
General: +86.769.8362.4851
Sale Dept. +86.769.8362.9461
Fax: +86.769.8362.9460/8362.4327
(Pacific Time Zone +8)




< Message edited by hellya -- 6/25/2008 6:49:35 PM >

(in reply to Ron E)
       Post #: 64

RE: Question for smartechracing - 6/25/2008 10:38:59 PM   
ozace



Posts: 64
Joined: 6/13/2003
From: melbourne, AUSTRALIA
Status: offline 		3 days to reply to an email is pretty slow. So as of now its 3 days and NO REPLY to my email to the address listed for Nelson.

Seems like more of the same, try to make a public impression of service and support BUT ignore the private communications.





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RE: Question for smartechracing - 6/25/2008 10:44:57 PM   
hellya


 

Posts: 3869
Joined: 2/18/2005
From: Bonney Lake, WA, USA
Status: offline 		Well thats just SAD!!! Sorry to hear man....... they need to get their **** together...they are missing the boat

< Message edited by hellya -- 6/25/2008 10:46:10 PM >

(in reply to ozace)
       Post #: 66