nuttcaze
Posts: 1549
Joined: 1/3/2008 From: Johnson City,
NY, USA Status: offline
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sorry but I have to chime up on this, generally wouldn't say this but Do Not use Castlerock hobbies, I placed an order on the 24th of last month (2 servos, 2 motors [that were suppose to include mounting plates and motor pinions], Hobbywing Esc and some belt guide rollers for the HBK II [which incidently don't even have bearings, just ride the screw]) and still never got my whole order, initially 2 servos, and 2 pinions and 2 mounting plates for the 2 Danlion motors I bought were missing from an order that took a week to go halfway across the country, after pm'ing Rusty he said he'd send the missing stuff but since the servos were on back order I had to wait (for the life of me I can't understand why he has a site that lets you order stuff not in stock) anyways another week passes before I get a small package that I have to pay shipping on only to find 1 motor pinion and NO motor plates (of couse at this point I wasn't surprised) pm'd him again saying to just forget it I'll take the loss and chalk it up to really really bad customer service, and in the intrest of saving other potential victims err customers the same frustration I posted a youtube vid about my experience, and I guess after some getting some hate mail he pm's me back saying I will indeed get the rest of my stuff and blames an emplyee for all the probs (I don't care who screwed up, if the owner can't take care of business then why bother, but at this time I had removed my buyer beware youtube vid [was even called childish for try to inform others of my experience, ha]) and so week and a half later suprise suprise no parts, now LUCKILY I had long since placed an order with Ka-Planes and even though I placed it after I ordered from castlerock, I still got it before my package from castlerock (even though Ka is farther away). Ka saved the day (really did cause I had 2 helis down due to stripped servos and a bad motor on one) so Husko you can take all this with a grain of salt but this has been my experience with that store. And not to mention I found the same Danlion motors for wayy less from hobbycity (yeah I got ripped off). Again this has been my experience
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