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RE: NITROMODELS REPLACEMENT PARTS REQUEST_Post Here - 11/9/2011 7:42 PM   
Sessholvlaru



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From: West Caldwell, NJ, USA
Status: offline 		Hello. I need a replacement canopy for the Nitroplanes Starfire jet. The one I received is very poorly made and opaque. My order number is: 1441664. Thank you.

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RE: NITROMODELS REPLACEMENT PARTS REQUEST_Post Here - 11/9/2011 7:55 PM   
Forum support1


 

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Status: offline 		I will go to the back of the warehouse and starting looking for the canopy.


Eric

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RE: NITROMODELS REPLACEMENT PARTS REQUEST_Post Here - 11/9/2011 8:26 PM   
Sessholvlaru



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quote:

ORIGINAL: Forum support1

I will go to the back of the warehouse and starting looking for the canopy.


Eric


Thank you. Otherwise this plane is beautiful. I'd love to have a nice clear canopy on it.

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RE: NITROMODELS REPLACEMENT PARTS REQUEST_Post Here - 11/15/2011 3:53 AM   
Sessholvlaru



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quote:

ORIGINAL: Forum support1

I will go to the back of the warehouse and starting looking for the canopy.


Eric


Any luck finding me a replacement canopy for the Starfire?

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RE: NITROMODELS REPLACEMENT PARTS REQUEST_Post Here - 11/15/2011 6:24 PM   
Forum support1


 

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quote:

ORIGINAL: Sessholvlaru


quote:

ORIGINAL: Forum support1

I will go to the back of the warehouse and starting looking for the canopy.


Eric


Any luck finding me a replacement canopy for the Starfire?



I had no luck of finding one for you i'm sorry about that But I will open a new box and just ship out the canopy.


Eric

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RE: NITROMODELS REPLACEMENT PARTS REQUEST_Post Here - 11/15/2011 9:19 PM   
Bonified Wingnut



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From: Millington, MI, USA
Status: offline 		Any luck on wheel pants for the Katana? If not is there any chance I will ever be able to buy replacements?

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RE: NITROMODELS REPLACEMENT PARTS REQUEST_Post Here - 11/16/2011 7:04 PM   
captinjohn


 

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Status: offline 		 About that wing for a 72 inch Green & White Giles 202 ?   I will not need it right away...anytime will work.  Email in advance....may be gone for a few weeks.  Thanks   John

< Message edited by captinjohn -- 12/10/2011 2:16 AM >

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RE: NITROMODELS REPLACEMENT PARTS REQUEST_Post Here - 11/16/2011 7:25 PM   
Forum support1


 

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ORIGINAL: Bonified Wingnut

Any luck on wheel pants for the Katana? If not is there any chance I will ever be able to buy replacements?



yes I had the wheel pant on my hand. Can I get your information so we could make this deal happen.


Eric

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RE: NITROMODELS REPLACEMENT PARTS REQUEST_Post Here - 11/16/2011 7:27 PM   
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Status: offline 		How about some blue wing ?


Eric

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RE: NITROMODELS REPLACEMENT PARTS REQUEST_Post Here - 11/17/2011 12:01 PM   
dphillips3


 

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Status: offline 		I need a canopy for the 50cc Zero. PLEASE!!!! This thing is brittle.

Thanks David

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RE: NITROMODELS REPLACEMENT PARTS REQUEST_Post Here - 11/18/2011 7:21 PM   
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ORIGINAL: dphillips3

I need a canopy for the 50cc Zero. PLEASE!!!! This thing is brittle.

Thanks David


Let me check and see if I could find one.


Eric

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RE: NITROMODELS REPLACEMENT PARTS REQUEST_Post Here - 11/19/2011 1:54 PM   
markhamregular



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From: Pembroke Pines, FL, USA
Status: offline 		Looking for the following for a Mustang 60 Double Trouble Two:

- Cowl
- Plastic enclosure for retract holes.
- Manual

Thanks,



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RE: NITROMODELS REPLACEMENT PARTS REQUEST_Post Here - 11/22/2011 6:23 PM   
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quote:

ORIGINAL: dphillips3

I need a canopy for the 50cc Zero. PLEASE!!!! This thing is brittle.

Thanks David




I have the canopy in stocks can i had your information so we could make this deal happen.


Eric

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RE: NITROMODELS REPLACEMENT PARTS REQUEST_Post Here - 11/23/2011 1:43 PM   
dphillips3


 

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quote:

ORIGINAL: Forum support1


quote:

ORIGINAL: dphillips3

I need a canopy for the 50cc Zero. PLEASE!!!! This thing is brittle.

Thanks David




I have the canopy in stocks can i had your information so we could make this deal happen.


Eric

I sent you a PM

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RE: NITROMODELS REPLACEMENT PARTS REQUEST_Post Here - 11/27/2011 10:35 PM   
captinjohn


 

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Status: offline 		The wing for a 72 inch Green & White Giles 202 will not be needed right away.  Any time will do, but email me ahead of time in case I am gone for a few days.   Thanks,  John    (Capt,n)



< Message edited by captinjohn -- 12/10/2011 2:21 AM >

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RE: NITROMODELS REPLACEMENT PARTS REQUEST_Post Here - 11/29/2011 6:49 PM   
Rotten40851



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Status: offline 		When will you be getting the twin orange Cessena back in stock?

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RE: NITROMODELS REPLACEMENT PARTS REQUEST_Post Here - 12/3/2011 9:02 AM   
Rover1newton


 

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From: SURPRISE, AZ, USA
Status: offline 		Ordered the 72" AKA 69" yak the other day (order #1465803) and when I un-packed everything and noticed the cowl was cracked/mis-shapen and wont fit on the fuse. Also, the cowl tabs were not glued in correctly into the fuse, they are sticking out and not straight probably preventing cowl from fitting. And the canopy was cracked. Oh, not to mention, it's not even the same plane on the web site. Doesn't have removable stabs and the canopy isn't tinted and no manual. The manual on the web site will not work with this plane. Only has one servo cut out in the tail and how are you suppose to link the other elevator half with no joiner? Talked to customer service and they will not have spare parts for this plane until after the holidays. I got an RMA number to send it back due to no parts in stock. Called customer service again to work out a deal to just buy another kit for parts at a dicounted price and they said they would give me 5% off, really? Here's the deal.... Ordered kit, got kit, inspected kit, found problem with kit and now I'm going to spend $30-40 on shipping to get 125.00 back (losing what I already paid for shipping to me which was $25) or get the same plane that might have the same issues, then have to pay shipping again! Viscious cycle!!!!!!!!!!!!!!!!!

< Message edited by Rover1newton -- 12/3/2011 9:40 AM >

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RE: NITROMODELS REPLACEMENT PARTS REQUEST_Post Here - 12/3/2011 1:32 PM   
Bonified Wingnut



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Status: offline 		I just wanted to say thanks Eric. I finally got the wheel pants and the price was not bad at all. Definitely will continue to buy from Nitroplanes.

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RE: NITROMODELS REPLACEMENT PARTS REQUEST_Post Here - 12/6/2011 6:19 PM   
Forum support1


 

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quote:

ORIGINAL: Rover1newton

Ordered the 72" AKA 69" yak the other day (order #1465803) and when I un-packed everything and noticed the cowl was cracked/mis-shapen and wont fit on the fuse. Also, the cowl tabs were not glued in correctly into the fuse, they are sticking out and not straight probably preventing cowl from fitting. And the canopy was cracked. Oh, not to mention, it's not even the same plane on the web site. Doesn't have removable stabs and the canopy isn't tinted and no manual. The manual on the web site will not work with this plane. Only has one servo cut out in the tail and how are you suppose to link the other elevator half with no joiner? Talked to customer service and they will not have spare parts for this plane until after the holidays. I got an RMA number to send it back due to no parts in stock. Called customer service again to work out a deal to just buy another kit for parts at a dicounted price and they said they would give me 5% off, really? Here's the deal.... Ordered kit, got kit, inspected kit, found problem with kit and now I'm going to spend $30-40 on shipping to get 125.00 back (losing what I already paid for shipping to me which was $25) or get the same plane that might have the same issues, then have to pay shipping again! Viscious cycle!!!!!!!!!!!!!!!!!


Hi

I'm really sorry about the damage parts on your order how about. I will send out a UPS return label for you to send me back that airplanes for exchange or refund.


Eric

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RE: NITROMODELS REPLACEMENT PARTS REQUEST_Post Here - 12/6/2011 7:19 PM   
captinjohn


 

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Status: offline 		Eric, I have a question about the 69 inch Yak....I will PM you.   Thanks  Capt,n



< Message edited by captinjohn -- 12/10/2011 2:26 AM >

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RE: NITROMODELS REPLACEMENT PARTS REQUEST_Post Here - 12/7/2011 12:13 AM   
Rover1newton


 

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Status: offline 		Yeah, that would be great. It surprised me when I called and they said what they did because I have always received great customer service. Too bad you don't have the replacement parts in stock... Thanks Eric

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RE: NITROMODELS REPLACEMENT PARTS REQUEST_Post Here - 12/7/2011 6:47 PM   
Forum support1


 

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ORIGINAL: captinjohn

Eric, I have a question. On the returned planes like 69 inch Yak....do you have a Scratch and Dent sale ever on the returned airplanes?  I may be interested???

UpDate.....Foget the Scratch & dent one...I want a good one!   Thanks Capt,n



DO you want buy those return airplanes John. If you do I would be more then happy to sell it to you.


Eric

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RE: NITROMODELS REPLACEMENT PARTS REQUEST_Post Here - 12/7/2011 6:49 PM   
Forum support1


 

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ORIGINAL: Rover1newton

Yeah, that would be great. It surprised me when I called and they said what they did because I have always received great customer service. Too bad you don't have the replacement parts in stock... Thanks Eric


Hi

No problem I'm really sorry that you receive the damage canopy. yes for this airplanes is really hard to get replacement parts.


Eric

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RE: NITROMODELS REPLACEMENT PARTS REQUEST_Post Here - 12/7/2011 9:49 PM   
captinjohn


 

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Eric, I have a question. On the returned planes like 69 inch Yak...I will PM you.  Thanks  John.


< Message edited by captinjohn -- 12/10/2011 2:29 AM >

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RE: NITROMODELS REPLACEMENT PARTS REQUEST_Post Here - 12/8/2011 7:39 PM   
captinjohn


 

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Status: offline 		 Gas Radio Remote Controlled Aerobatic Airplane ARF New!
 
 
Item#: 90A202-V2_GasNitroModels-Yak120
Availability: Usually ships the next business day


< Message edited by captinjohn -- 12/10/2011 2:12 AM >

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