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RE: NITROMODELS REPLACEMENT PARTS REQUEST_Post Here - 4/17/2012 9:31 PM   
Forum support1


 

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From: la puente, CA, UNITED KINGDOM
Status: offline 		Hi John


what parts do you need again could you remind me please, I will open a new box and ship whatever parts you need to make this airplanes fly.

Eric

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RE: NITROMODELS REPLACEMENT PARTS REQUEST_Post Here - 4/18/2012 3:52 AM   
captinjohn


 

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The 69 inch Yak I got had a deformed and cracked cowl and the canopy was cracked very bad.  Fuse attachement tabs not glued in correctly...I can fix that...as it is not seen anyway.   So just a new cowl & a canopy should do it. I can post or email photos if you need.  Thanks    Capt,n   John



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RE: NITROMODELS REPLACEMENT PARTS REQUEST_Post Here - 4/18/2012 3:12 PM   
Captain Terrific


 

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Status: offline 		Most of your CMP models our "Out of Stock" When do you expect any in?  I'm interested in the Giles 202.

Dave

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RE: NITROMODELS REPLACEMENT PARTS REQUEST_Post Here - 4/19/2012 6:24 AM   
ltriska


 

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Status: offline 		hello, i am needing a wing tube and possiblythe fuselage for the 50 cc ultimate biplane. are pthese parts available, and price? thank you, lyle triska i can be replied to at ltriska@iowatelecom.net

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RE: NITROMODELS REPLACEMENT PARTS REQUEST_Post Here - 4/19/2012 5:49 PM   
FallDownGoBoom



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From: Colbert, WA, USA
Status: offline 		Eric:

Thanks for your reply, as I'd given up on hearing anything. I don't want to return the airplane, and I'm not sure you'd take it back since it's already been flown. I talked with your on-line support and they were not especially helpful, essentially saying "it's out of warranty, and we don't have any parts anyway".

If you ever get canopies back in stock, you might let me know.



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RE: NITROMODELS REPLACEMENT PARTS REQUEST_Post Here - 4/20/2012 5:05 PM   
captinjohn


 

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quote:

ORIGINAL: captinjohn

The 69 inch Yak I got had a deformed and cracked cowl and the canopy was cracked very bad.  Fuse attachement tabs not glued in correctly...I can fix that...as it is not seen anyway.   So just a new cowl & a canopy should do it. I can post or email photos if you need.  Thanks    Capt,n   John



Eric....no word back to me yet.  What and when are you going to answer?  Please keep me up to date.   Thanks  Capt,n John

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RE: NITROMODELS REPLACEMENT PARTS REQUEST_Post Here - 4/20/2012 8:26 PM   
ChrisElko


 

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Status: offline 		Hello Eric

Just following up to see if you have located any more canopies for the CMP AT6 Texan.

Thanks again
Chris

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RE: NITROMODELS REPLACEMENT PARTS REQUEST_Post Here - 4/25/2012 2:40 AM   
captinjohn


 

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quote:

ORIGINAL: captinjohn


quote:

ORIGINAL: captinjohn

The 69 inch Yak I got had a deformed and cracked cowl and the canopy was cracked very bad.  Fuse attachement tabs not glued in correctly...I can fix that...as it is not seen anyway.   So just a new cowl & a canopy should do it. I can post or email photos if you need.  Thanks    Capt,n   John



Eric....no word back to me yet.  What and when are you going to answer?  Please keep me up to date.   Thanks  Capt,n John


I got a call today...my parts are going to be shipped.  Thanks NitroModels !  Capt,n

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RE: NITROMODELS REPLACEMENT PARTS REQUEST_Post Here - 4/25/2012 5:18 AM   
michael wood


 

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Status: offline 		Iam still waiting to see if I can order a landing gear for the cmp j3 cub 120 size michael

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RE: NITROMODELS REPLACEMENT PARTS REQUEST_Post Here - 4/25/2012 2:41 PM   
mt.flyer


 

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ORIGINAL: mt.flyer

Looking for an engine cowl for a Yak 52, this one; Item#: 90A218R_Gas_Yak54-3D-Red  or here also; http://www.nitroplanes.com/20redyak523d.html  another title; Red Yak 52 3D 50 - 56" Version 2 Nitro Gas Radio Remote Controlled Aircraft Almost-Ready-to-Fly ARF

Thanks!

Adam


Havent heard anything here. Any chance of getting this cowl?

Thanks!

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RE: NITROMODELS REPLACEMENT PARTS REQUEST_Post Here - 5/2/2012 1:39 PM   
captinjohn


 

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quote:

ORIGINAL: captinjohn


quote:

ORIGINAL: captinjohn


quote:

ORIGINAL: captinjohn

The 69 inch Yak I got had a deformed and cracked cowl and the canopy was cracked very bad.  Fuse attachement tabs not glued in correctly...I can fix that...as it is not seen anyway.   So just a new cowl & a canopy should do it. I can post or email photos if you need.  Thanks    Capt,n   John



Eric....no word back to me yet.  What and when are you going to answer?  Please keep me up to date.   Thanks  Capt,n John


I  got a call today...my parts are going to be shipped.  Thanks NitroModels !  Capt,n

I got called and asked for a refund...so the Yak is going back  8;29   5/2/2012.

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RE: NITROMODELS REPLACEMENT PARTS REQUEST_Post Here - 5/2/2012 8:37 PM   
Forum support1


 

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quote:

ORIGINAL: mt.flyer


quote:

ORIGINAL: mt.flyer

Looking for an engine cowl for a Yak 52, this one; Item#: 90A218R_Gas_Yak54-3D-Red  or here also; http://www.nitroplanes.com/20redyak523d.html  another title; Red Yak 52 3D 50 - 56" Version 2 Nitro Gas Radio Remote Controlled Aircraft Almost-Ready-to-Fly ARF

Thanks!

Adam


Havent heard anything here. Any chance of getting this cowl?

Thanks!

Yes I have this cowl in stocks, Have you order anything from us before. If so Can I have the order number please.

Eric

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RE: NITROMODELS REPLACEMENT PARTS REQUEST_Post Here - 5/2/2012 8:39 PM   
Forum support1


 

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quote:

ORIGINAL: ChrisElko

Hello Eric

Just following up to see if you have located any more canopies for the CMP AT6 Texan.

Thanks again
Chris



Hi Chris

Yes I do have the canopy in stock, Have you order anything from us before ? If so Plesae give me the order information.

Eric

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RE: NITROMODELS REPLACEMENT PARTS REQUEST_Post Here - 5/2/2012 8:41 PM   
Forum support1


 

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quote:

ORIGINAL: FallDownGoBoom

Eric:

Thanks for your reply, as I'd given up on hearing anything. I don't want to return the airplane, and I'm not sure you'd take it back since it's already been flown. I talked with your on-line support and they were not especially helpful, essentially saying "it's out of warranty, and we don't have any parts anyway".

If you ever get canopies back in stock, you might let me know.



If is out of the warranty is not a problem I could make a exception for you. Can I have your order number please. Let me check what is your issue and what airplanes do you have.

Eric

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RE: NITROMODELS REPLACEMENT PARTS REQUEST_Post Here - 5/6/2012 3:30 PM   
captinjohn


 

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quote:

ORIGINAL: Forum support1

Hi John


what parts do you need again could you remind me please, I will open a new box and ship whatever parts you need to make this airplanes fly.

Eric

After waiting over 3 months for the parts...I got in touch with N.P. and got a shipping lable to ship it back for a full refund. I packed it better thatn when I got it with extra foam sheets.  I will buy from N.P. again, but will do a better pick of a airplane I can get parts for.  Capt,n

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RE: NITROMODELS REPLACEMENT PARTS REQUEST_Post Here - 5/6/2012 5:41 PM   
CK1



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From: hillsborough, NC, USA
Status: offline 		Eric ,
I need a new cowl and canopy for my CMP 50cc Zero. They both have cracks and creases from the packing in the box ,please refer to order #263732 .
Thanks , Chris


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"Nosen Cessna 310 Club" #8

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RE: NITROMODELS REPLACEMENT PARTS REQUEST_Post Here - 5/9/2012 11:04 PM   
Forum support1


 

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quote:

ORIGINAL: CK1

Eric ,
I need a new cowl and canopy for my CMP 50cc Zero. They both have cracks and creases from the packing in the box ,please refer to order #263732 .
Thanks , Chris



Hi Chris

I have that in stocks too. Let me help you make a special order for this cowl.

Eric

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RE: NITROMODELS REPLACEMENT PARTS REQUEST_Post Here - 5/10/2012 12:43 AM   
CK1



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From: hillsborough, NC, USA
Status: offline 		Eric , I do appreciate your help
Thanks ,
Chris Kimball


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RE: NITROMODELS REPLACEMENT PARTS REQUEST_Post Here - 5/10/2012 12:57 AM   
captinjohn


 

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Status: offline 		The yak 54 should be back to you now. I have a UPS Tracking number.  Please let me know when you get it back...and return credit to my visa card.   Thanks  John

tracking #   1ZX03V039090469874       It should work for you also.

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RE: NITROMODELS REPLACEMENT PARTS REQUEST_Post Here - 5/10/2012 3:37 AM   
captinjohn


 

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From: Hesperia Michigan, MI, USA
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This notice serves as proof of delivery for the shipment listed below.

1ZX03V039090469874
UPS Ground
1.00 lb
09/05/2012 12:13 P.M.
LA PUENTE, CA, US
WANG
Dock

Thank you for giving us this opportunity to serve you.

Sincerely,

UPS

Tracking results provided by UPS: 09/05/2012 10:36 P.M. ET



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RE: NITROMODELS REPLACEMENT PARTS REQUEST_Post Here - 5/16/2012 4:36 PM   
captinjohn


 

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Status: offline 		Eric...when is my credit going to be placed back on my credit account?  Please let me know  ASAP.  Thanks  John     1ZX03V039090469874   is my return tracking number.

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RE: NITROMODELS REPLACEMENT PARTS REQUEST_Post Here - 5/17/2012 6:08 PM   
Glacier Girl



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From: Lakeland, FL, USA
Status: offline 		Hi Eric,
Recently purchased the Exceed RC Concept X airframe in Red, Item # 69A01-red-kit, Order ID # is 1699591.

It is missing both horizontal tails, part # 69A01-03 and # 69A01-04 per the parts sheet.

Could I please get a set, in Red, shipped to me?

Thanks,
Brad

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RE: NITROMODELS REPLACEMENT PARTS REQUEST_Post Here - 5/18/2012 2:50 AM   
captinjohn


 

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quote:

ORIGINAL: captinjohn

Eric...when is my credit going to be placed back on my credit account?  Please let me know  ASAP.  Thanks  John     1ZX03V039090469874   is my return tracking number.


Well they got me for the last time.  I will never trust what they say or purchase anything from them again.

This email is regarding NitroPlanes order number
yhst-17210252890263-241657. We have processed your return item,
and have refunded $126.62 for your order from NitroPlanes.
You should see your credit on your credit card in about
2-3 business days.There is a 15% restocking fee, and
shipping is not refundable according to our store policy.


Best Regards,
NitroPlanes


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RE: NITROMODELS REPLACEMENT PARTS REQUEST_Post Here - 5/19/2012 1:10 AM   
Forum support1


 

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quote:

ORIGINAL: captinjohn

sorry if the refund take a longer then I thought.
quote:

ORIGINAL: captinjohn

Eric...when is my credit going to be placed back on my credit account?  Please let me know  ASAP.  Thanks  John     1ZX03V039090469874   is my return tracking number.


Well they got me for the last time.  I will never trust what they say or purchase anything from them again.

This email is regarding NitroPlanes order number
yhst-17210252890263-241657. We have processed your return item,
and have refunded $126.62 for your order from NitroPlanes.
You should see your credit on your credit card in about
2-3 business days.There is a 15% restocking fee, and
shipping is not refundable according to our store policy.


Best Regards,
NitroPlanes




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RE: NITROMODELS REPLACEMENT PARTS REQUEST_Post Here - 5/28/2012 6:56 PM   
captinjohn


 

Posts: 12089
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quote:

ORIGINAL: Forum support1


quote:

ORIGINAL: captinjohn

sorry if the refund take a longer then I thought.
quote:

ORIGINAL: captinjohn

Eric...when is my credit going to be placed back on my credit account?  Please let me know  ASAP.  Thanks  John     1ZX03V039090469874   is my return tracking number.


Well they got me for the last time.  I will never trust what they say or purchase anything from them again.

This email is regarding NitroPlanes order number
yhst-17210252890263-241657. We have processed your return item,
and have refunded $126.62 for your order from NitroPlanes.
You should see your credit on your credit card in about
2-3 business days.There is a 15% restocking fee, and
shipping is not refundable according to our store policy.


Best Regards,
NitroPlanes




I am more sorry....waited 3 months to get the bad parts replaced and you promised too send them...you never did.  So I loose a lot of money only because you guys cannot tell the truth.  Very bad way do to business. Capt,n

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