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RE: NITROMODELS REPLACEMENT PARTS REQUEST_Post Here - 6/5/2012 5:15 AM   
linkadrip



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Status: offline 		 Okay i have a  Yak 54 2c 46~50 4c 52~63 ENGINE POWERED AEROBATIC AIRCRAFT  
http://www.nitroplanes.com/yak542c464c5.html 

And i need some parts for it i need a wing tube & a conopy and a cowling
after searching high & low on the nitroplanes web site i cant find none of it how do i go about getting the parts i need for this plane? or is it one of them ya toss it and get a different plane..

Any help would be appriciated i dont want to wait three months for parts so if they cant be purchased then i'll just huck it in the trash..




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RE: NITROMODELS REPLACEMENT PARTS REQUEST_Post Here - 6/7/2012 2:56 AM   
captinjohn


 

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Status: offline 		Eric....DO YOU REMEMBER THIS??????

Eric Hey John I have a use yak 120 the airplanes you want to buy everything is prefect in there. Would you like to buy it ?;

Hi Eric, I got the Yak today. I wish it was perfect...but the canopy is cracked in quite a few directions. We am going to florida for a few months. It is less $$ in the long run because heating is so expensive here.
I will not need a new canopy right away...will not build the Yak untill back home. I guess I should have waited and got it later. I have looked it over and a DLE20cc engine will be great on this airplane. I have in my mind all the neat mods I will do to make it a super combo. I will send you a photo of the canopy that is cracked bad.  The cowl is kinda warped too. You should have 3 months too find good replacement parts while I am on vacation.  John

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RE: NITROMODELS REPLACEMENT PARTS REQUEST_Post Here - 6/7/2012 6:28 AM   
linkadrip



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Status: offline 		That post wasnt helpful i can see this thread is going to be a lost cause..

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RE: NITROMODELS REPLACEMENT PARTS REQUEST_Post Here - 6/11/2012 9:46 PM   
RTCharlie


 

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Status: offline 		Do you happen to know the order number for the Yak 120 that Eric was helping you with? I used the order for the returned Yak 120 and wasn't able to locate another order where a second one was shipped out. 

-Charlie  

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RE: NITROMODELS REPLACEMENT PARTS REQUEST_Post Here - 6/11/2012 10:22 PM   
RTCharlie


 

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Status: offline 		I messaged the parts department and they will let me know in a bit I will keep you updated. 

-Charlie 


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RE: NITROMODELS REPLACEMENT PARTS REQUEST_Post Here - 6/13/2012 6:16 PM   
CK1



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quote:

ORIGINAL: Forum support1


quote:

ORIGINAL: CK1

Eric ,
I need a new cowl and canopy for my CMP 50cc Zero. They both have cracks and creases from the packing in the box ,please refer to order #263732 .
Thanks , Chris



Hi Chris

I have that in stocks too. Let me help you make a special order for this cowl.

Eric

What happened to the help I was offered ? I have not received any communications from anyone at Nitroplanes in over a month . Forum support1 (Eric) man up and back up your words. You offered help, give it.....


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RE: NITROMODELS REPLACEMENT PARTS REQUEST_Post Here - 6/15/2012 5:08 PM   
RTCharlie


 

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Status: offline 		I checked on the order and it looks like on 5/9/12 we called the 6828 in regards for the cowl but the number wasn't setup for us to leave a message. Do you have a phone number that we can contact you at? 

-Charlie 


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RE: NITROMODELS REPLACEMENT PARTS REQUEST_Post Here - 6/15/2012 5:42 PM   
CK1



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RE: NITROMODELS REPLACEMENT PARTS REQUEST_Post Here - 6/18/2012 4:35 AM   
wake133


 

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Status: offline 		I just got My dynam A-10 and the speed controllers are DOA order number 1714352. What can you do for me do I need to send the plane back or can you just send me some replacement speed controllers? Also the servo plug on the wings is too short to work with to plug into the Rx. Please let me know what you can do for me thanks Sean

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RE: NITROMODELS REPLACEMENT PARTS REQUEST_Post Here - 6/18/2012 6:42 PM   
RTCharlie


 

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Status: offline 		I'm going to send you a RMA to have the ESC's returned to get exchanged, as for the servo plugs being too short I can send you extensions. How much longer do you need the extension to be? 

-Charlie  

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RE: NITROMODELS REPLACEMENT PARTS REQUEST_Post Here - 6/20/2012 1:59 AM   
scud


 

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Status: offline 		Hi - I would like to order a cannopy (full kit, including the plywood parts, I hope) for the T-28 model. I just maidened mine. Flies great, but the system to secure the cannopy sucks. The rubber band had NO shot of holding it, but even after triple-rubber-banding AND tape, the frikkin cannopy came off and I could not find it. sucks.. Great plane, terrible cannopy system!! Please let me know how I an order a cannopy set, I really like this model and I hope this part is available!!
thanks
-nick scud

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RE: NITROMODELS REPLACEMENT PARTS REQUEST_Post Here - 6/20/2012 6:22 PM   
RTCharlie


 

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Status: offline 		Can you give me the item number for the T-28 so I can check if we have the canopy.

-Charlie  

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RE: NITROMODELS REPLACEMENT PARTS REQUEST_Post Here - 6/20/2012 9:44 PM   
scud


 

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Status: offline 		Thanks Charlie - item # T-28 Trojan - 55" EP-Powered RC Warbird Plane ARF

Item#: FD004_T28-Trojan-ARF

and here's a link to it

http://www.nitroplanes.com/t28-trojan-warbird-plane.html

purchased from nitro planes just about 3 weeks ago, at this point, I will PM you any details you need, and thanks very much for your service and turnaround.
kind regards,
-nick

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RE: NITROMODELS REPLACEMENT PARTS REQUEST_Post Here - 6/26/2012 12:26 AM   
RTCharlie


 

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Status: offline 		Ok so I got the approval from the warehouse manager to open a new kit, the fuselage and the canopy will be sent out to you shortly. When the package leaves the warehouse we'll send you a email with the tracking number. 
 
-Charlie  

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RE: NITROMODELS REPLACEMENT PARTS REQUEST_Post Here - 6/26/2012 7:34 PM   
scud


 

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From: fr sq, NY, USA
Status: offline 		WOW - Very Impressed With NitroPlanes Service!!

Charlie, thanks so much. I am really impressed with the response, the promptness and the courtesy. It is now obvious to me why NitroPlanes is dominating this space.. like many businesses, it's not about the widgets being sold.. It's ABOUT THE SERVICE. For anyone out there hesitant or reticent to purchase from NitroPLanes, please take my case as an example, NitroPlanes is serious about customer-care and I am proof of that. I will be shopping there regularly, going forward. Kudos and THANKS Charlie! Happy 4th of July, Charlie and Everyone!


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RE: NITROMODELS REPLACEMENT PARTS REQUEST_Post Here - 6/29/2012 3:34 PM   
captinjohn


 

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quote:

ORIGINAL: captinjohn

Eric....DO YOU REMEMBER THIS??????

Eric Hey John I have a use yak 120 the airplanes you want to buy everything is prefect in there. Would you like to buy it ?;

Hi Eric, I got the Yak today. I wish it was perfect...but the canopy is cracked in quite a few directions. We am going to florida for a few months. It is less $$ in the long run because heating is so expensive here.
I will not need a new canopy right away...will not build the Yak untill back home. I guess I should have waited and got it later. I have looked it over and a DLE20cc engine will be great on this airplane. I have in my mind all the neat mods I will do to make it a super combo. I will send you a photo of the canopy that is cracked bad.  The cowl is kinda warped too. You should have 3 months too find good replacement parts while I am on vacation.  John

I have been getting email from you Eric, saying you will give me a full refund.   So far no refund...just talk like always.  What is up anyway???? You had me thinking I would buy another airplane from you guys...but it looks like maybe NOT !   John

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RE: NITROMODELS REPLACEMENT PARTS REQUEST_Post Here - 6/29/2012 3:37 PM   
captinjohn


 

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quote:

ORIGINAL: scud

WOW - Very Impressed With NitroPlanes Service!!

Charlie, thanks so much. I am really impressed with the response, the promptness and the courtesy. It is now obvious to me why NitroPlanes is dominating this space.. like many businesses, it's not about the widgets being sold.. It's ABOUT THE SERVICE. For anyone out there hesitant or reticent to purchase from NitroPLanes, please take my case as an example, NitroPlanes is serious about customer-care and I am proof of that. I will be shopping there regularly, going forward. Kudos and THANKS Charlie! Happy 4th of July, Charlie and Everyone!


Ya sure....and there is lakeside lots for sale in the middle of the dessert !     BS  BS 

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RE: NITROMODELS REPLACEMENT PARTS REQUEST_Post Here - 6/29/2012 5:42 PM   
RTCharlie


 

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Status: offline 		We are going to refund you the $23.33, we don't have your card information anymore what is the best way to reach you at? 

-Charlie 


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RE: NITROMODELS REPLACEMENT PARTS REQUEST_Post Here - 6/29/2012 10:13 PM   
captinjohn


 

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ORIGINAL: RTCharlie

We are going to refund you the $23.33, we don't have your card information anymore what is the best way to reach you at? 

-Charlie 


With a Privite email like you done before....you know just PM me.  Thanks....maybe?

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RE: NITROMODELS REPLACEMENT PARTS REQUEST_Post Here - 7/2/2012 5:49 PM   
RTCharlie


 

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Status: offline 		PM sent.

-Charlie 


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RE: NITROMODELS REPLACEMENT PARTS REQUEST_Post Here - 7/11/2012 2:10 PM   
captinjohn


 

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Status: offline 		Here is PM....but no contact was made.

Ok someone will be contacting you at that number, when the refund has been processed we will send you a email to let you know when you can expect the funds back in the account.

-Charlie
So much for that !  

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RE: NITROMODELS REPLACEMENT PARTS REQUEST_Post Here - 7/26/2012 5:06 PM   
cjtyped


 

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Status: offline 		Hello, I am in need of a replacement cowling for my 72" Tiger Moth. Willing to pay for it plus shipping. Can you help me? I have had several NP planes and have been happy with them. The Tiger Moth is one of my 40 years in the hobby all time favorite.
Thank You

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RE: NITROMODELS REPLACEMENT PARTS REQUEST_Post Here - 7/26/2012 6:29 PM   
captinjohn


 

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Status: offline 		Try this link to a well know place that makes cowls.   http://www.fiberglassspecialtiesinc.com/    Hope this helps.  Capt,n

also try    http://www.fiberglassspecialtiesinc.com/catalog.htm

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RE: NITROMODELS REPLACEMENT PARTS REQUEST_Post Here - 8/27/2012 6:41 PM   
Sessholvlaru



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Status: offline 		I received a Dynam Bf-109 (order yhst-17210252890263-292458) and the ESC is defective. Programming the ESC did not resolve the issue (motor pulsing, cutting in and out) but fitting a different ESC of mine fixed it. There are no loose connections anywhere. Please send me a replacement ESC (Detrum 40a). Thank you.

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RE: NITROMODELS REPLACEMENT PARTS REQUEST_Post Here - 9/6/2012 11:46 PM   
slamn sammy


 

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Status: offline 		I need a fus, for a CMC 100cc su26, I ordered one and it said that it was in stock, So I ordered one and payed $70.00 and it wen't out of stock and the price wen't up to $120.00. I keep looking and the plane is always in and out of stock. I waited and gave up and cancelled my order. I got my money back. I got it when they first came out and used the customer help line a bunch of times. It cost me $457.00 at the time, they where $399.00 + shipping. The fuse, is all I need. Where can I pick one up? The rest of the parts is like new!

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