VictoryRoll
Posts: 239
Score: 100 Joined: 5/7/2008 Last Login: 5/5/2013 From: Norfolk,
MA, USA Status: offline
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Luchnia... ditto... I am in your corner, my friend and totally agree. These are what is simply described as "Manufacturer's Defects", and NOT the responsibility of the consumer to design, develop and employ fixes for issues/problems that were caused by the factory/manufacturer.
I am NOT a fan of modifying the wing pins or the fuselage so that the alignment pins fit, for the sake of having them fit. This is called "incidence" or angle of attack of the wing. It is not my responsibility to modify, fix, or orrect in any manner whatsoever this defect and I could possibly (and if you know me, definitely, lol) change the angle so that the plane is nonfunctional, unpredictable and could possibly cost me more than the cost of the ARF itself (i.e. engine, servos, etc, etc).
If GP was unwilling to take responsibility, I would be upset, but the opposite is true. They have ONLY been MORE than willing to work with me (and it seems many others), to get this remedied. It will take time, no doubt, since the USA operation needs to compile all of the issues, verify and then convert the problems/issues and document them in a readable, transferable state to the factory in China. I give them the slack that is appropriately needed so that this situation, as a whole, is fixed, once and for all. I trust GP to do that, as that is their history and track record. Not that I am raising the GP flag and all, but "crap" happens, and it seems the crap has hit the fan on this specific ARF.
As always, I will keep you informed of my trials & tribulations with this frustrating conundrum.
Meanwhile, communicate, convey, document and keep on top of your situation and together we will survive and hopefully cause change/improvement.
I too, am frustrated, but I look for action from GP, not BS or being run in circles.
Best to all,
Don
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