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AMR RC - 3/9/2010 11:32 PM   
jbarnes


 

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From: Mead, CO, USA
Status: offline 		Just wanted to publically say that I've never met a company that takes care of their customers like AMR RC. I purchased one of their Stick85's last year and it WAS one of the best flying planes I've ever owned. I say WAS because I had a mid air last weekend that turned it into confetti. So I called Michel this week at AMR and ordered another kit. When I try to give him my VISA card he refuses and says he will send me another kit for free. I tell him "no, I can't accept that" and he says "oh yes you will". I couldn't convince him to take my money. How many merchants do you find doing that these days. A big thank you to AMR and if you have not tried any of their kits you should seriously consider them. Top notch, easy build and great flying. Jerry.


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RE: AMR RC - 3/10/2010 1:21 AM   
mclina



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Status: offline 		That is awesome. If I had room in my life for one of those big Sticks, I would buy one from them in a heartbeat. They are awesome looking planes, and it sounds like they are a great company.

Although you have to question the sanity of a company who gives away hundreds of dollars of kit for something that wasn't their fault. Cheers to them.

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RE: AMR RC - 3/10/2010 2:00 AM   
stevenmax50


 

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Status: offline 		Seriously?  You told them you crashed it through no fault of theirs?  At first glance that sounds like they are nuts.  But I gave it a moment of thought and I realized how many guys will read this thread.  Good advertising bang for the buck.  It made me look up their website and bookmark it. 

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RE: AMR RC - 3/10/2010 2:29 AM   
Insanemoondoggie


 

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From: Altamont, MO, USA
Status: offline 		 Wow, me too.,  Have them in my favorites now . The Eclipse 50 looks like a good starter for my first gasser.

 
quote:

ORIGINAL: stevenmax50

Seriously?  You told them you crashed it through no fault of theirs?  At first glance that sounds like they are nuts.  But I gave it a moment of thought and I realized how many guys will read this thread.  Good advertising bang for the buck.  It made me look up their website and bookmark it. 




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RE: AMR RC - 3/10/2010 4:25 AM   
ChuckW



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quote:

ORIGINAL: Insanemoondoggie

 Wow, me too.,  Have them in my favorites now . The Eclipse 50 looks like a good starter for my first gasser.


Now you know why they shipped out the complimentary kit. They will probably sell several just because of this post.

It is definitely nice to see a company that cares about customer service. It just seems that everywhere you go these days places are becoming colder and more incompetent.

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