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RE: Evojet turbine problem - 7/9/2010 11:32 AM   
fun@evoJet


 

Posts: 12
Score: 100
Joined: 11/2/2008
Last Login: 4/19/2011
From: NRW, , GERMANY
Status: offline 		Dear Mr. Eray Savci,

we are at a point to clear-up a couple of things you are spreading malicious which are not the facts.

1.) After your accidently fire in the plane, you did NOT contact your local dealer Murat BURKEY about the situation and how to handle it. Why not ?

2.) You immediately start-up a campain in a personal way.
Beginning with "Definetly not being a very experienced person with turbines I am....

3.) You shipped the engine directly to evoJet in germany with a nice letter in german, thanks.
In this smooth letter you report a couple of full-power testruns on the ground with having problems of leaking-fuellines in the plane

4.) In this letter you where sorry to write us that your helper uses his polyester-jacket to distinguish a fire in the plane. This meltet jacked ruins the whole hot engine.

5.) In this letter you request: "...to solve my problem as soon as possible".

6.) The Jetronic of your engine shows a total of 5 runs and 16 minutes without any problem. Funnily your turbine-crash isn't recorded: START-UP FAILS is 0 and RUNNING-FAILS is 0.
The Jetronic is tested and performing well.

7.) The inspection of the engine come to a back-bearing failure caused by an massive overheating. This could be caused by many reasons !

8.) To be with you, we decide to replace the whole engine and ship it directly back for free.

Mr. Eray Savci - we NEVER had any contact before of after...
We never promised you anything you are talking about here !?
We did it smooth and quick, exactly as your letter requests...so what ?

I informed Mr.Murat Burkey about the situation and to check the installation in the plane with you.
It is not easy to discuss technical problems without having all the facts on the table.
If you have any further questions, please contact me directly: support@evoJet.de

Arno Hausmann
Manager evoJet GmbH








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RE: Evojet turbine problem - 7/9/2010 12:06 PM   
eraysa


 

Posts: 136
Score: 100
Joined: 10/10/2002
Last Login: 6/16/2013
From: istanbul, TURKEY
Status: offline 		Dear Mr.Hausmann,

I will answer exactly in your sequence;

1) It happened on a Saturday ,on my way back (it takes about an hour to the field) I called your dealer Mr.Bukey.I could not reach him that day.

2)Please read my first postings I absolutely did not start a campaign, but just asked for oppinions from people more experienced,plus sharing experiences even mishaps is one of the major objectives of RCU I very much believe.

3)I was told by your dealer to directly ship the engine to you so I did. There was no leakage..I said I did the last two runs because ther was some bubbles between main tank and UAT without leakage(I could not find any leak thats why I was still after the bubbles) .

4)This is ridicilous.There was a10-15 cm stain on the body thats it I STILL HAVE PHOTOS. I was being kind and appoligizing for sending the engine
DIRTY. not DESTROYED
5)Is'nt that normal..Don't we all want to be in the air soonest...Of course ı kindly asked for quick help

6)What do you mean by this? I wrote here and to you that ther was no falfunction record on the ECU it just kept the Temp reading extremly high for very long.

7)If you have seen and checked the ECU as you said during the whole run the temp reading was never over 780..

8)Yes,This is also the info I had through your dealer..And you sir, REPLACED MY BRAND NEW ENGİNE WİTH A USED ONE..THIS IS THE ACTUAL PROBLEM.
I never contacted you directly..Ofcourse ..I did not pay you..I payed the dealer.And as you just wrote 'He Promised on your behalf that I would recieve A BRAND NEW ENGINE soonest.

9) I and probably everyone reading this now after this 'odd questionable post of yours' have clearly understood what your business moral and ethical understandings are.


There are greater values than money in life Mr.Hausmann..I guess people like you never understand that...


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RE: Evojet turbine problem - 7/9/2010 12:54 PM   
Eagle Driver


 

Posts: 534
Score: 100
Joined: 9/12/2008
Last Login: 6/19/2013
From: SolingenNRW, GERMANY
Status: offline 		so what Arno ??? ..... if you are the big player and turbine pope you want to be ..... send this guy a NEW ENGINE

and thats only my private opinion and nothing more

_____________________________

Steven - Jets Unlimited - Custom Build Service

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RE: Evojet turbine problem - 7/9/2010 5:23 PM   
cavandish


 

Posts: 619
Score: 106
Joined: 8/8/2007
Last Login: 10/27/2011
From: christchurch, NEW ZEALAND
Status: offline 		Nearly 4000 views and going up, Heir Arno is tearing himself a new *rse
I wonder what the real cost in lost sales will be ? will he have a job next week ?

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RE: Evojet turbine problem - 7/9/2010 5:28 PM   
eraysa


 

Posts: 136
Score: 100
Joined: 10/10/2002
Last Login: 6/16/2013
From: istanbul, TURKEY
Status: offline 		The local dealer has just confirmed me that he shall replace the turbine with a Jetcat P160sx(brand new in box)... I am optimistic that promises will be held this time.

Regards

Eray

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RE: Evojet turbine problem - 7/9/2010 6:37 PM   
noahb



Posts: 1235
Score: 100
Joined: 1/19/2002
Last Login: 6/19/2013
From: Carlsbad, NM, USA
Status: offline 		Eray, hope that is true. Not only will you have a much better turbine, but you will have great support.

Reading Arno's response is the main reason why threads like this need to be seen so others can see how people are actually dealt with.

Yet another long thread on how EVO customers are ACTUALLY dealt with.



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RE: Evojet turbine problem - 7/9/2010 6:38 PM   
basimpsn


 

Posts: 1969
Score: 120
Joined: 12/15/2001
Last Login: 6/19/2013
From: mia, FL, USA
Status: offline
quote:

I think Eray is mad he did not get a NEW turbine in replacement. Either way, this is a great reminder to have the proper equipment handy to put out fires when dealing with turbines. Eray, I am sorry to hear your turbine lost a bearing and hopefully the engine you received will run better for you.

Chad


I think this is were you lost your case . Even if he fry the rear bearing due to multiple fail start, the engne wouldn't reach idle Rpm to damage the turbine wheel. Dont be like this other turbine dealer i know.


_____________________________

It''''''''''''''''''''''''''''''''s a hobby - keep it simple


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RE: Evojet turbine problem - 7/9/2010 6:41 PM   
noahb



Posts: 1235
Score: 100
Joined: 1/19/2002
Last Login: 6/19/2013
From: Carlsbad, NM, USA
Status: offline 		Too late, he already is. Do a search history. Just that comment should tell you to shy away from EVO jet.

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RE: Evojet turbine problem - 7/9/2010 7:13 PM   
luckyflyer


 

Posts: 145
Score: 105
Joined: 2/2/2007
Last Login: 6/19/2013
From: Carlsbad, NM, USA
Status: offline 		Hopefully Erays dealer will follow through with the jetcat exchange and then I hope that dealer will be compensated by Evo. If he is not compensated he should drop the Evo line immediately. Cavet emptor Evo!!

EDITED BY THE MODERATOR

< Message edited by j.duncker -- 7/10/2010 7:47 PM >

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RE: Evojet turbine problem - 7/9/2010 7:45 PM   
P. Richards



Posts: 814
Score: 105
Joined: 5/31/2002
Last Login: 6/18/2013
From: Las Vegas , USA
Status: offline 		Evogate This kind of reminds me of the days when RAM RA Microjets was having problems with the Ram 500.
At the time I was trying to make a decision of Ram 500 or Jet Cat P-80. Im glad I chose the P-80
These forums are great for letting us know the heart of manufacturers and the level of customer service
they provide.

P. Richards aka SwatTeam

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RE: Evojet turbine problem - 7/9/2010 8:16 PM   
noahb



Posts: 1235
Score: 100
Joined: 1/19/2002
Last Login: 6/19/2013
From: Carlsbad, NM, USA
Status: offline 		EVOgate... that is funny.

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RE: Evojet turbine problem - 7/10/2010 4:06 AM   
cavandish


 

Posts: 619
Score: 106
Joined: 8/8/2007
Last Login: 10/27/2011
From: christchurch, NEW ZEALAND
Status: offline
quote:

ORIGINAL: eraysa

The local dealer has just confirmed me that he shall replace the turbine with a Jetcat P160sx(brand new in box)... I am optimistic that promises will be held this time.

Regards

Eray


The plot thickens ! so the evo dealer is replacing his own product with a jetcat ! great news, just imagine if he 'pulled out all the stops' and gave you a Wren !

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RE: Evojet turbine problem - 7/10/2010 4:35 AM   
ianober



Posts: 4333
Score: 105
Joined: 8/12/2002
Last Login: 6/19/2013
From: San Mateo, CA, USA
Status: offline
quote:

ORIGINAL: eraysa

The local dealer has just confirmed me that he shall replace the turbine with a Jetcat P160sx(brand new in box)... I am optimistic that promises will be held this time.

Regards

Eray



Dude, I wanna buy turbines from this guy!!!

You made out awesome on the deal if he comes through. I never understood what was so great about these turbines that they should be charging $100 less than JetCat and now I know..............NOTHING. Sounds like the price should be $500-$1000 less than Jetcat for what you get. For $100 more you can get proven reliability, outstanding support and a knowledge base of wealth anywhere you fly since most people fly JetCat. I dont think its too hard to see where the better deal is in this situation.

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RE: Evojet turbine problem - 7/10/2010 5:21 PM   
j.duncker



Posts: 2540
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Joined: 6/22/2004
Last Login: 6/19/2013
From: At anchor, , ANTIGUA AND BARBUDA
Status: offline 		I have let this one run as it is clear that there is a genuine issue but it has been right on the edge of manufacturer bashing in a number of posts.

Please keep it factual.

J.Duncker Jet Forum moderator

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RE: Evojet turbine problem - 7/13/2010 7:59 PM   
eraysa


 

Posts: 136
Score: 100
Joined: 10/10/2002
Last Login: 6/16/2013
From: istanbul, TURKEY
Status: offline 		Hi,

the local dealer for Evo is also dealer of Jetcat.and have known him as a decent guy so far.He has acted as a responsible businessman and has promised the replacement JC P160SX)soonest ,I have told tim I would cover price difference if any.


Regards

Eray

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RE: Evojet turbine problem - 1/12/2011 5:20 AM   
cavandish


 

Posts: 619
Score: 106
Joined: 8/8/2007
Last Login: 10/27/2011
From: christchurch, NEW ZEALAND
Status: offline
quote:

ORIGINAL: j.duncker

I have let this one run as it is clear that there is a genuine issue but it has been right on the edge of manufacturer bashing in a number of posts.

Please keep it factual.

J.Duncker Jet Forum moderator


I THINK THE MANUFACTURER DID A GRAND JOB OF BASHING HIMSELF

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RE: Evojet turbine problem - 7/2/2011 10:56 PM   
luv2flyrc



Posts: 1106
Score: 102
Joined: 1/7/2002
Last Login: 6/19/2013
From: Mississauga, ON, CANADA
Status: offline 		wow, searching for new turbine, was considering EVO-Jet, glad I dug up this thread, may have just saved alot of grief!

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RE: Evojet turbine problem - 7/2/2011 11:38 PM   
noahb



Posts: 1235
Score: 100
Joined: 1/19/2002
Last Login: 6/19/2013
From: Carlsbad, NM, USA
Status: offline 		Might look into Jet Central's line of turbines. Jet Cat's are a great turbine as well.

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RE: Evojet turbine problem - 7/2/2011 11:38 PM   
dubd



Posts: 3034
Score: 135
Joined: 8/6/2007
Last Login: 6/19/2013
From: Bay Area, CA, USA
Status: offline 		I don't know anything about this issue, but I can speak about EvoJet from personal experience. I've owned two and a very good friend has two as well. Neither one of us has had a SINGLE issue with the turbines and we fly A LOT. The power they put out is above the advertised specs and the throttle response seems more like my Desert Aircraft gas engines than a turbine. I have owned turbines from Jet Cat, EvoJet, and now Kingtech, so I have no skin in one particular manufacturer.

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RE: Evojet turbine problem - 7/2/2011 11:46 PM   
noahb



Posts: 1235
Score: 100
Joined: 1/19/2002
Last Login: 6/19/2013
From: Carlsbad, NM, USA
Status: offline 		Im sure luckyflyer will sell his evojet 90 for a good price. It has been sitting in a box since he got it back from Chad.

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RE: Evojet turbine problem - 7/2/2011 11:50 PM   
dubd



Posts: 3034
Score: 135
Joined: 8/6/2007
Last Login: 6/19/2013
From: Bay Area, CA, USA
Status: offline 		Maybe he should change his name to UNluckyflyer!

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RE: Evojet turbine problem - 7/2/2011 11:53 PM   
luv2flyrc



Posts: 1106
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From: Mississauga, ON, CANADA
Status: offline
quote:

ORIGINAL: noahb

Might look into Jet Central's line of turbines. Jet Cat's are a great turbine as well.


Thanks, I have 2 jetcats now and 1 jet central. I agree both great with great service and will likely stick with them. Just looking at what else is available and the Evo looked pretty high tech and advertises life time warranty now. After reading this thread and a few others, I think best to play it safe and go with what I know.

Mike

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RE: Evojet turbine problem - 7/2/2011 11:56 PM   
noahb



Posts: 1235
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Joined: 1/19/2002
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From: Carlsbad, NM, USA
Status: offline
quote:

ORIGINAL: dubd

Maybe he should change his name to UNluckyflyer!


That statement is fitting with what happend with his purchase. Since then, he has moved on to a different mfg. of turbine and is very happy with the performance AND the mfg. support.

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RE: Evojet turbine problem - 7/3/2011 12:02 AM   
dubd



Posts: 3034
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From: Bay Area, CA, USA
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quote:

ORIGINAL: noahb


quote:

ORIGINAL: dubd

Maybe he should change his name to UNluckyflyer!


That statement is fitting with what happend with his purchase. Since then, he has moved on to a different mfg. of turbine and is very happy with the performance AND the mfg. support.


Completely understand. Mfg support is my #2 most important criteria in buying a turbine, with reliability being #1.

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RE: Evojet turbine problem - 7/3/2011 3:59 PM   
luckyflyer


 

Posts: 145
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Joined: 2/2/2007
Last Login: 6/19/2013
From: Carlsbad, NM, USA
Status: offline
Thanks, I have 2 jetcats now and 1 jet central. I agree both great with great service and will likely stick with them. Just looking at what else is available and the Evo looked pretty high tech and advertises life time warranty now. After reading this thread and a few others, I think best to play it safe and go with what I know.

Mike
[/quote]


You are a wise man. I only wish this database of information was available to me when I was making my decision on what turbine to purchase. And to the Evo fanboyz, I have a very low time Evo 120 that I would make someone a hell of a deal on.

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