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Don't Use Banana Hobby - 9/13/2010 10:32 PM   
Impulz24


 

Posts: 4
Score: 100
Joined: 9/13/2010
Last Login: 9/15/2010
From: , NJ, USA
Status: offline 		Please Read Entire Post!

I have been flying planes for over 5yrs and dealt with many places but they take the cake.

I recently received my f-117 edf from them as a present for my dad. I did all my preflight checks and everything seemed ok so up i went. About 5 mins into the flight the right aileron stops responding and i am unable to keep control of the aircraft and it comes crashing down hard cracking the right wing almost all the way through. It does not have rudders so steering is almost impossoble once an aileron goes.

I try to get hold of them by phone which didnt work you have a better chance of seeing god while ur still alive. I finally got someone on the chat named Brad he was nice i explained my situation and he said to email my problem with pictures attached so i did.

Today i chatted with someone named Daphne to followup on the email she said they do not cover crash damage there is nothing she can do for me. Meanwhile there warranty http://www.bananahobby.com/support.html states that if an item brakes from normal use you have 30 days to request an RMA. She told me that a servo doesnt just fail and if it did id have enough time to land without crashing. kinda hard to land with one wing working. wouldnt have crashed if part didnt fail.

All i wanted was a new body and wings i would get my own servos and reuse the other parts but they wouldnt even do that.

I have the whole conversation and a pic attached which i believe you should read, please do not give these people the pleasure of your business, because once you get your product your on your own


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RE: Don't Use Banana Hobby - 9/14/2010 1:37 AM   
pswyandt


 

Posts: 1
Score: 100
Joined: 9/13/2010
Last Login: 9/14/2010
From: BURNSVILLE, NC, USA
Status: offline 		Thanks for the warning. Im new to flying, so Im lookingi for all the help I can.

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RE: Don't Use Banana Hobby - 9/14/2010 6:53 PM   
hornet46


 

Posts: 30
Score: 100
Joined: 12/8/2003
Last Login: 7/29/2012
From: summerville, SC, USA
Status: offline 		How could you possibly know that the right aileron quit working in flight? Many times after a crash when you check your control surfaces, a servo will be broken and an aileron or elevator or rudder will not respond giving you the false illusion that the faulty servo caused the crash. When in actuality the crashed caused the damage to the servo. It could've been a low battery, bad plug-in connection, radio interference, or just a case of visual disorientation, after all the F117 is a tricky plane to keep oriented with and fly in the best of conditions. Crashing is part of this hobby and you cant expect the retailers to give out new planes after every crash, there are just too many unknowns when it comes to crashes. All you can do is your preflight checks and if everything looks ok then you take your chances and go fly. Suck it up, learn from it, and use the experience to become a better builder and flyer, dont blame the store that sold you the kit.

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RE: Don't Use Banana Hobby - 9/15/2010 2:10 AM   
Impulz24


 

Posts: 4
Score: 100
Joined: 9/13/2010
Last Login: 9/15/2010
From: , NJ, USA
Status: offline 		it was right outa the box just charged battery and u could see that it wasnt working in flight


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RE: Don't Use Banana Hobby - 9/15/2010 10:05 PM   
Mr Cox



Posts: 2902
Score: 102
Joined: 7/20/2007
Last Login: 5/23/2013
From: Karlstad, SWEDEN
Status: offline 		That looks like an easy repair though, could have been a lot worse.

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RE: Don't Use Banana Hobby - 9/15/2010 10:47 PM   
Charlie P.



Posts: 4584
Score: 192
Joined: 2/26/2003
Last Login: 5/23/2013
From: Port Crane, NY, USA
Status: offline 		Crash damage is a tough one.

quote:

. . . states that if an item brakes from normal use you have 30 days to request an RMA.


Already they have the defense: crashing into the ground is not normal use.

Was it the receiver? The aileron servo? A low-speed stall? A high-speed stall? It is very difficult to determine the cause of a crash.

Note that the "real" F-117 can only be flown by computer because it is impossibly unstable.

_____________________________

Charlie P. (NY) "Gravity is weak but persistant".

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RE: Don't Use Banana Hobby - 9/26/2010 4:49 PM   
dlpackray


 

Posts: 5
Score: 100
Joined: 6/6/2010
Last Login: 10/2/2012
From: bronson, MI, USA
Status: offline 		I believe you when you say your servo failed, I bought a f-15 for myself and had no problems than i bought one for my frend and every time he gets ready to fly one elevater sorvo fails, so he has to wiggle it to get it to work. so far it hasen't failed in flight. but you never know. but it didn't come from banana hobby. something about those little micros,  i don't have much faith.

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RE: Don't Use Banana Hobby - 10/21/2010 8:26 AM   
mlaster


 

Posts: 2
Score: 100
Joined: 3/16/2009
Last Login: 11/8/2010
From: Mem, TN, USA
Status: offline 		same story....different issue. Banana Hobby is terrible.

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RE: Don't Use Banana Hobby - 1/27/2011 4:18 AM   
jonesg


 

Posts: 17
Score: 100
Joined: 2/26/2005
Last Login: 2/25/2012
From: Boston, MA, USA
Status: offline
quote:

ORIGINAL: Impulz24


, because once you get your product your on your own



Thats how it should be.


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RE: Don't Use Banana Hobby - 2/3/2011 7:00 PM   
JeffH


 

Posts: 1881
Score: 114
Joined: 1/17/2002
Last Login: 5/23/2013
From: Carrollton, VA, USA
Status: offline 		do a RCU-wide search on Banana Hobby, or go to RCGroups and search. They are pretty much scum.

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       Post #: 10

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