MarketPlace questions or problem? Post questions or problems related to the RC Universe Marketplace in this forum.

Not getting email notifications about ads

Reply
Old 05-24-2017, 06:16 AM
  #1
tedev
Thread Starter
 
Join Date: Jun 2006
Location: Westbury, NY
Posts: 35
Gallery
My Gallery
Models
My Models
Ratings
My Feedback
Default Not getting email notifications about ads

Email notifications about new items listed in Marketplace stopped coming in after May 15. Is this a new problem? Does it have anything to do with the known issue of emailing Yahoo accounts from RCU?
tedev is online now  
Reply With Quote
Old 05-24-2017, 08:58 AM
  #2
JWN
Marketplace Administrator
 
JWN's Avatar
 
Join Date: Mar 2002
Location: Georgetown, TX
Posts: 6,882
Gallery
My Gallery
Models
My Models
Ratings
My Feedback
Default

This is a new issue that is affecting all users, not just those with Yahoo or AOL email accounts. Our IT staff is working to correct it as quickly as possible.
JWN is offline  
Reply With Quote
Old 06-22-2017, 09:39 AM
  #3
howardh
 
Join Date: Jan 2002
Location: ORLANDO, FL
Posts: 20
Gallery
My Gallery
Models
My Models
Ratings
My Feedback
Default Still waiting

Quote:
Originally Posted by JWN View Post
This is a new issue that is affecting all users, not just those with Yahoo or AOL email accounts. Our IT staff is working to correct it as quickly as possible.
Is the IT staff still working on this problem? I'm still not receiving emails from the new ads in the marketplace. It's been at least since May with this problem. I emailed webmaster 2 weeks ago and got no answer. I've checked my computer and all settings are correct and have not changed over months.Please help.
Howard
howardh is offline  
Reply With Quote
Old 06-22-2017, 09:32 PM
  #4
JWN
Marketplace Administrator
 
JWN's Avatar
 
Join Date: Mar 2002
Location: Georgetown, TX
Posts: 6,882
Gallery
My Gallery
Models
My Models
Ratings
My Feedback
Default

Yes, the IT staff is working on the issue. Hopefully we will all be flooded with emails shortly for all of the notifications none of us have received for the marketplace.
JWN is offline  
Reply With Quote
Old 07-14-2017, 04:02 PM
  #5
MYHELL99
 
Join Date: Oct 2002
Location: Raleigh, NC
Posts: 38
Gallery
My Gallery
Models
My Models
Ratings
My Feedback
Default

Mid-July. No changes. I haven't received an email notification for weeks now... Any ETA RCU?
MYHELL99 is offline  
Reply With Quote
Old 07-15-2017, 04:54 PM
  #6
BILLYFLYS
 
Join Date: Nov 2002
Location: Simi Valley, CA
Posts: 37
Gallery
My Gallery
Models
My Models
Ratings
My Feedback
Default

Why are you deleting my posts JWN???? I just posted a concern of mine about sending $10 to my account as requested to reestablish my my account, so that I can use it again?? What is going on here???
BILLYFLYS is offline  
Reply With Quote
Old 07-17-2017, 12:31 PM
  #7
Desertlakesflying
 
Join Date: Jul 2005
Location: Sun Valley, NV
Posts: 2,272
Gallery
My Gallery
Models
My Models
Ratings
My Feedback
Default

I stopped having problems when I switched to gmail
Desertlakesflying is offline  
Reply With Quote
Old 07-18-2017, 08:00 AM
  #8
MYHELL99
 
Join Date: Oct 2002
Location: Raleigh, NC
Posts: 38
Gallery
My Gallery
Models
My Models
Ratings
My Feedback
Default

I switched my email to gmail and still no marketplace wishlist keyword emails. I do get ad creation, question, and offer notifications; but they were never an issue for me. 2 months since this thread was created and still no fix?
MYHELL99 is offline  
Reply With Quote
Old 07-18-2017, 11:38 AM
  #9
JWN
Marketplace Administrator
 
JWN's Avatar
 
Join Date: Mar 2002
Location: Georgetown, TX
Posts: 6,882
Gallery
My Gallery
Models
My Models
Ratings
My Feedback
Default

Quote:
Originally Posted by MYHELL99 View Post
I switched my email to gmail and still no marketplace wishlist keyword emails. I do get ad creation, question, and offer notifications; but they were never an issue for me. 2 months since this thread was created and still no fix?
This issue is still being worked on. You are not alone on this. I don't get wishlist emails either.
JWN is offline  
Reply With Quote
Old 07-18-2017, 11:40 AM
  #10
JWN
Marketplace Administrator
 
JWN's Avatar
 
Join Date: Mar 2002
Location: Georgetown, TX
Posts: 6,882
Gallery
My Gallery
Models
My Models
Ratings
My Feedback
Default

Quote:
Originally Posted by BILLYFLYS View Post
Why are you deleting my posts JWN???? I just posted a concern of mine about sending $10 to my account as requested to reestablish my my account, so that I can use it again?? What is going on here???
Billy,
If you are going to post in a thread with a subject that has nothing to do with your post, you can expect that post to be removed.

This thread concerns email notices, not failure of Paypal payments to be applied to an account.

FYI, I responded to your post in the appropriate thread.
JWN is offline  
Reply With Quote
Old 07-27-2017, 07:04 AM
  #11
MYHELL99
 
Join Date: Oct 2002
Location: Raleigh, NC
Posts: 38
Gallery
My Gallery
Models
My Models
Ratings
My Feedback
Default

Looks like issue is fixed... Began getting wishlist emails yesterday!
MYHELL99 is offline  
Reply With Quote
Old 07-27-2017, 01:01 PM
  #12
JWN
Marketplace Administrator
 
JWN's Avatar
 
Join Date: Mar 2002
Location: Georgetown, TX
Posts: 6,882
Gallery
My Gallery
Models
My Models
Ratings
My Feedback
Default

Thank you for the verification. Our developer messaged me yesterday that the bug had been identified and corrected but I was hesitant to say it was fixed until it had been in place for at least 24 hours.
JWN is offline  
Reply With Quote
Old 07-27-2017, 01:02 PM
  #13
tedev
Thread Starter
 
Join Date: Jun 2006
Location: Westbury, NY
Posts: 35
Gallery
My Gallery
Models
My Models
Ratings
My Feedback
Default

Yes, the email notifications started to come in yesterday.
tedev is online now  
Reply With Quote
Old 12-04-2017, 12:29 PM
  #14
weasels
 
Join Date: Nov 2006
Location: Calgary, AB, CANADA
Posts: 2
Gallery
My Gallery
Models
My Models
Ratings
My Feedback
Default

Is there a fix for not receiving emails on yahoo?
weasels is offline  
Reply With Quote
Old 12-04-2017, 05:10 PM
  #15
JWN
Marketplace Administrator
 
JWN's Avatar
 
Join Date: Mar 2002
Location: Georgetown, TX
Posts: 6,882
Gallery
My Gallery
Models
My Models
Ratings
My Feedback
Default

No fix is possible as it is RCUniverse that is blocking the emails. Your email provided, Yahoo, is responsible.
JWN is offline  
Reply With Quote
Reply


Thread Tools
Search this Thread
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off



All times are GMT -8. The time now is 08:58 AM.