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  1. #1

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    Typical production time frame

    I placed an order for a 2200mAh 2S2P pack on Sunday the 4th, on the 5th & 6th my order was listed as in production. When can I expect the pack to be shipped out?

    Order number: 100742


  2. #2
    JAM MaxAmps's Avatar
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    RE: Typical production time frame

    Silentbob343 it's real simple now.......... just go to our site www.MaxAmps.com.......... Scroll down the menu at the upper left..........you will see "Order Status" about 3/4 the way down........ just type in your "order ID" and your e-mail used on the order.......and then press the "order status button"..............If this does not work for you please let me know and I will check for you.
    Jason
    MaxAmps Marketing Manager/Tech Support
    Jason@maxamps.com
    www.maxamps.com

  3. #3

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    RE: Typical production time frame

    ORIGINAL: JAM JAM

    Silentbob343 it's real simple now.......... just go to our site www.MaxAmps.com.......... Scroll down the menu at the upper left..........you will see "Order Status" about 3/4 the way down........ just type in your "order ID" and your e-mail used on the order.......and then press the "order status button"..............If this does not work for you please let me know and I will check for you.
    Yes, I know the status, "production". I would like to know how long it's going to be at "production" and when it will change to shipped.

  4. #4
    JAM MaxAmps's Avatar
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    RE: Typical production time frame

    Sorry I mis-read your post............ I know the guys have been real busy as of late and that extra help was hired to speed the process.......my guess is that it should be going out the first part of this week.. I will check for you just to find out.
    Jason
    MaxAmps Marketing Manager/Tech Support
    Jason@maxamps.com
    www.maxamps.com

  5. #5

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    RE: Typical production time frame

    Jason,

    Thanks, I appreciate you doing so.

  6. #6

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    RE: Typical production time frame

    any updates?

  7. #7
    JAM MaxAmps's Avatar
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    RE: Typical production time frame

    I've been out for a few days..........I should have an answer Friday for you.
    Jason
    MaxAmps Marketing Manager/Tech Support
    Jason@maxamps.com
    www.maxamps.com

  8. #8
    JAM MaxAmps's Avatar
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    RE: Typical production time frame

    Silentbob, Shannon contacted me last night aroun 10PM my time.........there was a problem with the Google Cart system........I'm sorry about this but your order was lost in a computing crack.........but it has been found and will be shipped out Monday.............We are very sorry for the delay and I hope this didn't cause any problems for you. Also the Google Cart issue has been resolved, so this shouldn't happen again. If you need anything else please do not hesitate to contact me.........

    thank you,

    Jason
    Jason
    MaxAmps Marketing Manager/Tech Support
    Jason@maxamps.com
    www.maxamps.com

  9. #9

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    RE: Typical production time frame

    Shannon contacted me earlier in the week and refunded my shipping cost. I was not expecting that and felt it was great gesture for the delay. I wouldn't hesitate to do business with max amps again.


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