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I didn't get my 5% discount!!!

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Old 02-20-2008, 07:56 AM
  #1
kent_man
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Default I didn't get my 5% discount!!!

I signed up for the free account at maxamps using my primary email address then I placed my order. I then payed with paypaly which is connected to my other email address. I didn't get my 5% discount and I ordered over $100 and it still shows me at the 5% level. Also when I sign in it shows no record of my order. The reciept and order updates are being sent to me paypal email address. When I follow the order update link you have to logon, I logon with my sign in info and now I can finally see my order details. Only by following the link can I get the order info, not by just signing in and looking up my order. If I look up my order by order number I have to enter my paypal email. So obviously something is jacked up. Anyways the main thing I'm concerned with is I didn't get my 5% off the first order [:@] and it still says I'm at the 5% level when I should be at the 10%

I sent an email to austin@maxamps.com the other day and haven't heard back.

Anyone else experience anything like this?

kent_man
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Old 02-20-2008, 08:08 AM
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JAM MaxAmps
 
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Default RE: I didn't get my 5% discount!!!

You'll only get 5% off on your first order no matter how much you spend. Your discount increase will show on your next order. If you feel you didn't get the correct discount contact Josh@maxamps.com or call the shop at 1-888-654-4450 and the press 2 followed by the pound key. Josh handles all of the account info and should be able to get you fixed up.

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Old 02-20-2008, 09:07 AM
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kent_man
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Default RE: I didn't get my 5% discount!!!

Hey thanks I'll have to give him a call. I didn't get the 5% initially.

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