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GREAT Customer Service

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Old 07-12-2008, 11:05 AM
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_Tommy D
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Default GREAT Customer Service

Recently I had the pleasure of destroying one of my favorite electric Sunday flyer's. Too add insult to injury aside from writing off the airframe the 5S 4000 pack took a good shot as well.

My first idea was to purchase a cell from Max Amps and rebuild the pack myself. Having done so with other brand packs suffering similar damage I was confident in the repair. Speaking to a customer service Rep at Max Amps they suggested I return the pack to them so they could at least look at it.

After a series of E-Mails a short while later suffice to say I'm a VERY satisfied customer! It Pays to fly Max Amps brand packs as well as taking out the 3 year warranty.

So Thanks once again to Austin and the whole gang at Max Amps

Now if we could only get them to drive out for the NEAT fair!

Tommy D in NY
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Old 07-14-2008, 10:17 AM
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JAM MaxAmps
 
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Default RE: GREAT Customer Service

Send me an officail NEAT Fair. And I'll see if the boss will let us attend some how. Either way from MN or WA it's a long drive. LOL

Jason
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Old 07-16-2008, 12:09 AM
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_Tommy D
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Default RE: GREAT Customer Service

Jason here is all you would ever want to know about NEAT

http://www.neatfair.org/

If your interested coming as a Vendor <or otherwise> I would let event director Tom Hunt know ASAP.

Kindest Regards

Tommy D
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