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  1. #1

    Join Date
    Jan 2011
    , LA

    problem with NitroPlanes

    Bought a plane for my son for Christmas, and very unhappy. Get busy signal constantly when I try to call, can't email, no support at all. Plane is Chinese "junk" as my husband says, missing a charger, and a camera was backordered with no delivery date given...just in limbo. Can't cancel that part, cause I am getting no support. SO frustrating! I think I just got taken for $150.

  2. #2
    Glacier Girl's Avatar
    Join Date
    Jul 2004
    Lakeland, FL
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    RE: problem with NitroPlanes

    Something I just thought of on a similar post, and not making excuses for N/P, but China pretty much shuts down for around two weeks for New Years.
    In talking to N/P's folks, they are Asian. Could be N/P is shut down too for the holiday.

    Whoops, my bad, that doesn't happen till February.

    Welcome to NitroPlanes customer service, or lack of in many cases.

    If you paid by credit card or pay pal, file a dispute. Taking their money may get their attention.
    Missing Man Formation, Looking heavenward you can't help but shed a tear, mournful, lonesome, a hole that screams out at you.
    P-38 Lightning Brotherhood #75

  3. #3

    Join Date
    Jan 2011
    Morgan City, LA

    RE: problem with NitroPlanes

    I am in the same boat, I am sooo frustrated with NP, they do not reply to emails or answer the phone, I am about to file a dispute with my credit card company and I do have many emails to show my CC company I have tried contacting them about the junk I got with no reply.. Good Luck..

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