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Received wrong airplane, order

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Old 02-01-2011, 02:37 PM
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ysolomon
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Default Received wrong airplane, order

The order I placed:

Order Number: 1135529
-
Quantity Item
1 CMP Super High Quality Fiberglass T-45 EDF RC Jet w/ Fixed LG


I opened the box and found a 91" CMP J-3 Cub. Not what I ordered. Costs more, but this is not what I ordered.

What's next???
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Old 02-02-2011, 09:39 AM
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opjose
 
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Default RE: Received wrong airplane, order

Your best bet is to go over to rcdiscuss.com and post in the CRM Nitroplanes forum.

Start your post with:

"Problem with Order: YSTxxxxxxx "

Replacing the numbers with your order number.

Your order number should start with YST...

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Old 02-02-2011, 10:31 AM
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ysolomon
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Default RE: Received wrong airplane, order

After waiting 30 minutes on hold for their support, I finally reached someone. Within the hour I received a UPS return label, and the plane is on its way back to them. Now I can only hope that the RIGHT plane will be on its way back to me soon...
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